Customer Service

1 month ago


Broadmeadows, Australia Findstaff Recruitment Full time

**About Us**

**The Company**

Our client is an independent, family-owned company based in Broadmeadows, with offices and distribution centres nationwide. They are an established frontrunner in the building services industry selling drill and cutting blades products.

**About the Position**
- Manage inbound and outbound call traffic to all customers and provide a level of service that is “best practice”.
- Provide customers with responses to queries in a timely fashion and proactively seek out opportunities to contact customers and add value to their business which will support the company sales force.
- Provide support to their team as well as the Sales Support Leader.
- Provide service to customers by responding to inquiries accurately and in a timely fashion as well as driving sales through Cycle Objectives, Deletions and Clearance opportunities and proactive Telecalls.
- Provides administrative services to support the company sales force.

**Duties and Responsibilities**
- Order taking - including keying in orders.
- Preparing customer quotes.
- Liaising with Business Development Managers.
- Contact customers in relation to order status and supply situation.
- Arrange for proof of deliveries in conjunction with warehouse / distribution and contracting staff.
- Proactively call customers and inform them of backorder and substitution information daily.
- General office duties.

**Skills & Experience**
- Previous customer service/ sales experience handling regular inbound calls.
- Experience processing customer orders and overseeing the distribution of products to customers.
- Ability to undertake a diverse range of duties in a busy office environment.
- Confident MS Office skills.
- High attention to detail and ability to work well in a team environment.

**Benefits**
- Permanent full-time position with highly respected family-owned business.
- Standard office hours, Monday to Friday (Onsite)
- Position based in Broadmeadows.
- Supportive team environment.

Please note, only shortlisted applicants will be contacted.

**Job Types**: Full-time, Permanent

**Salary**: $75,000.00 per year

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Ability to commute/relocate:

- Truganina, VIC 3029: Reliably commute or planning to relocate before starting work (required)

Work Authorisation:

- Australia (required)

Work Location: In person



  • Broadmeadows, Australia J &S Electrical (AUST) Pty Ltd Full time

    J &S Electrical (AUST) Pty Ltd has an opportunity for a highly motivated and experienced customer service manager to join us in our newly created Customer Experience Manager position. Reporting to the Directors - Customer Services, you will manage our Customer Service department, with a number of Customer Service Team Leaders reporting into this role. You...


  • Broadmeadows, Australia Hume City Council Full time

    **Full time, temporary role until July 2025**: - ** Band 4 position**: - ** Play a pivotal role in providing exceptional customer service** Hume City Council is one of Australia's fastest growing and culturally diverse councils. We put the customer and our community at the centre of all that we do, ensuring our services are efficient and accessible. As...


  • Broadmeadows, Australia Hume City Council Full time

    **Band 4 role**: - **Full time permanent role**: - **Be part of delivering an excellent experience across Hume City Council** Hume City Council is one of Australia's fastest growing and culturally diverse councils. We put the customer and our community at the centre of all that we do, ensuring our services are efficient and accessible. As a CSO, you will...


  • Broadmeadows, Australia Hume City Council Full time

    **Permanent, part time role, 24 hours p/w**: - ** Band 4 role**: - ** Be part of delivering an excellent experience across Hume City Council** Hume City Council is one of Australia's fastest growing and culturally diverse councils. We put the customer and our community at the centre of all that we do, ensuring our services are efficient and...


  • Broadmeadows, Australia Hume City Council Full time

    **Permanent, part time role, 32 hours p/w**: - ** Band 4 role**: - ** Be part of delivering an excellent experience across Hume City Council** Hume City Council is one of Australia's fastest growing and culturally diverse councils. We put the customer and our community at the centre of all that we do, ensuring our services are efficient and...


  • Broadmeadows, Australia Saccas Fine Foods Full time

    Sacca's Fine Foods in Broadmeadows is on the look out for an experienced Cashier. Duties will include: - Cash Management - PM closing shifts - Customer Service - General cleaning - Some filling of shelves You will have: - Previous experience in retail or supermarket environment - Customer service experience - Friendly and out going personality **Job...

  • Customer Service

    1 month ago


    Broadmeadows, Australia Findstaff Full time

    **About Us** **The Company** Our client is an independent, family-owned company based in Broadmeadows, with offices and distribution centres nationwide. They are currently looking for an experienced Customer Service/Sales Support professional to join their team. **About the Position** - Manage inbound and outbound call traffic to all customers and provide...


  • Broadmeadows, Australia Hume City Council Full time

    Are you an innovative leader currently working in an aquatic and recreation environment?_ - Have you previously developed people to promote a high performance innovative team to maximise community benefit?_ - Does the prospect of leading the Hume Leisure Customer Service team excite you?_ - If yes, we are looking for a _**_Team Leader Customer Service _**_to...


  • Broadmeadows, Australia Hume City Council Full time

    **Full time, fixed term contract for 8 months**: - **$95,195.34 per annum plus super**: - ** Join our City Lifestyle team.** Hume City Council is one of Australia's fastest growing and culturally diverse councils. We put the customer and our community at the centre of all that we do, ensuring our services are efficient and accessible. We are seeking a...


  • Broadmeadows, Australia Hume City Council Full time

    Hume City Council are seeking a Waste Customer Service Officer! - ** $72,330 - $76,622 per annum (Band 4) plus Super depending on skills and experience**: - ** 2x Temporary Full-Time positions available (two year contract)**: - ** Opportunity to join the Customer Experience department within Hume City Council!** **Welcome to Hume City Council**: A leader...


  • Broadmeadows, Australia Telstra Full time

    Employment Type Permanent Closing Date 22 May 2023 11:59pm Job Title Full Time Customer Service & Sales Consultant BROADMEADOWS Job Summary Deliver great customer service in our retail stores. Assist customers with product and pricing information. Full Time Position Available **Job Description**: At Telstra, our purpose is to build a connected future...


  • Broadmeadows, Australia Telstra Full time

    Employment Type Permanent Closing Date 22 May 2023 11:59pm Job Title Part Time Customer Service & Sales Consultant BROADMEADOWS Job Summary Deliver great customer service in our retail stores. Assist customers with product and pricing information. Multiple Part Time Positions Available **Job Description**: At Telstra, our purpose is to build a...


  • Broadmeadows, Australia Randstad Australia Remote Work Freelance Full time

    Randstad is partnering with a local government client to recruit a dedicated Customer Service/Business Support Officer for a 3-month contract, 32 hours per week, in the northern suburbs of Melbourne.About the Role:Are you passionate about customer service and business management? Join us to contribute to the high-quality operations. This role involves...


  • Broadmeadows, Victoria, Australia Randstad Australia Full time

    Randstad is partnering with a local government client to recruit a dedicated Customer Service/Business Support Officer for a 3-month contract, 32 hours per week, in the northern suburbs of Melbourne.About the Role:Are you passionate about customer service and business management? Join us to contribute to the high-quality operations. This role involves...


  • Broadmeadows, Australia Randstad Full time

    Randstad is partnering with a local government client to recruit a dedicated Customer Service/Business Support Officer for a 3-month contract, 32 hours per week, in the northern suburbs of Melbourne.About the Role:Are you passionate about customer service and business management? Join us to contribute to the high-quality operations. This role involves...


  • Broadmeadows, Australia Hume City Council Full time

    Are you an administration professional currently working in a customer support environment?_ - Have you previously grown or developed administrative procedures to maximise team benefit?_ - Does the prospect of belonging to a strong customer focused team environment excite you?_ If yes, we are looking for an Administration And Customer Support Officer to...


  • Broadmeadows, Australia Hume City Council Full time

    ** Casual role within our Community Centres & Venues team**: - ** Band 4 position**: - **Work across the Hume Municipality** Hume City Council is one of Australia’s fastest growing and culturally diverse councils. We put the customer and our community at the centre of all that we do, ensuring our services are efficient and accessible. **What you’ll...


  • Broadmeadows, Australia Hume City Council Full time

    Job DescriptionCasual role with no guaranteed hoursBand 4 position Work across the Hume Municipality Hume City Council is one of Australia’s fastest growing and culturally diverse councils. We put the customer and our community at the centre of all that we do, ensuring our services are efficient and accessible.What you’ll be doing:Manage appropriate...


  • Broadmeadows, Australia Hume City Council Full time

    **$72,330 per annum (Band 4), plus Super, *Permanent Full Time** **Who are we?** Hume City Council is a leader in local government and is recognised for its innovation, initiative, leadership, service, quality and support for its people and the diverse communities of North-western Melbourne. Hume employs a diverse workforce of over 1800 people who are...


  • Broadmeadows, Australia Bendigo Kangan Institute Full time

    Location: Broadmeadows Role Type: Full-time, OngoingAbout us: Bendigo Kangan Institute is one of Victoria's largest TAFE providers. We offer state-of-the-art training centres providing a wide range of courses in a variety of fields. We foster a culture that is customer-centric, works together and focuses on achieving our best in a healthy and supportive...