Administration and Customer Support Officer

3 weeks ago

Broadmeadows, Australia Hume City Council Full time

**$72,330 per annum (Band 4), plus Super, *Permanent Full Time**

**Who are we?**

Hume City Council is a leader in local government and is recognised for its innovation, initiative, leadership, service, quality and support for its people and the diverse communities of North-western Melbourne.

Hume employs a diverse workforce of over 1800 people who are passionate about delivering positive outcomes to the community through a vast network of over 100 delivered services and facilities that we are proud to maintain for the public. We strongly support work from home and flexible working arrangements.

**Why do we need you?**

Hume City Council has implemented an organisational realignment that puts our community and customers at the front and centre of everything we do, to focus our efforts on efficiently delivering a thriving, inclusive and sustainable Hume.

To support the organisation's transformation and goal to work as One Hume, the City Life Department has several exciting opportunities within the newly formed Community Centres and Venues Unit. We are seeking an enthusiastic and motivated Administration and Customer Service Officer who enjoys dealing with the public to work at the Homestead Community and Learning Centre, Roxburgh Park.

**About You**

Ideally you will have knowledge and experience working in a busy Community Centre or Neighbourhood House. You will be experienced to
- Provide high level of general office administration tasks that supports the Homestead Community and Learning Centre.
- Manage appropriate systems to ensure effective and efficient day-to-day administration including general correspondence, meeting minutes, purchasing, invoicing, document management, collation of data and reports.
- Administer the Centre's learner enrolments, including the processing of enrolment forms and payments and cancellations where they occur.
- Assist in the design and data entry of databases as required particularly maintenance of the VETTRAK enrolment database and uploading of data to the and AVETMISS system.

**Key Skills**
- Previous experience working in an administrative role
- Well-developed interpersonal & Communication skills
- Experience using Microsoft Office software (Word, Excel, PowerPoint and Outlook) and

**Organisation Profile**

We are an equal opportunity employer committed to providing a safe working environment that embraces and values diversity and inclusion and the principles of gender equality.

Our Council recognises the value of the diversity and strength of Aboriginal and Torres Strait Islander cultures to the heritage of all Australians.

We have zero tolerance for child abuse and adhere to the Victorian Child Safe Standards and related legislation. Our people are required to observe child safe requirements and support the safety, participation, wellbeing, and empowerment of children.

Our strong commitment to social justice and the environment provides opportunities for employees to participate in various programs.

We offer flexible work arrangements and a range of other employee benefits to support employee's work life balance.

For further information, view the attached position description or contact **Francesca Carlton on 0447 330 586**

Applications Close: 24 Jan 2023

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