Facilities Manager

1 month ago

Brisbane, Australia Scentre Group Full time

**Our Story**

Scentre Group is the owner and operator of 42 Westfield living centres in Australia and New Zealand; partnering with the world’s leading retail and luxury brands to create a unique shopping and leisure experience for our customers. A career with us fosters the chance to be a part of a company that is transforming the digital and physical retail space.

Every day, our people play a vital role in our purpose to ‘create extraordinary places, connecting and enriching communities.’

**Westfield Chermside **, situated about 10 kilometers north of Brisbane CBD, is a highly successful asset in Scentre Group's portfolio. With over 850,000 residents in its trade area and a total accessible market of 1.4 million, the center has become a prominent shopping destination. It houses renowned businesses like David Jones, Myer, BIG W, Kmart, Target, Coles, Woolworths, and Apple, along with approximately 450 specialty stores. The 2017 $355 million redevelopment added 95 new stores, including Brisbane's first Sephora and Uniqlo, attracting various local and international brands.

The center also boasts a leisure and dining precinct set in a resort-style landscape, featuring boutique cafes and al fresco restaurants, which have quickly become a popular dining choice in the city.

**Your opportunity**

We have an exciting opportunity for a **Facilities Manager **to join the **Westfield Chermside **team. You will be responsible for the integrated management and maintenance of the infrastructure across the living centre, ensuring life safety, regulatory compliance, operational efficiency, and innovation; enabling each the asset to achieve its full potential.

Your role and responsibilities will include, but not limited to**:

- Lead initiatives that support our strategy to operate as a responsible, sustainable business, including Our Plan, the Strategic Asset Plan, and the Facilities Plan.
- Deliver day-to-day best in class facilities’ services in line with needs of Centre team to deliver excellence in customer experience.
- Lead team, providing education and training as required to support day to day quality deliverables on time and budget.
- Develop a detailed asset life cycle plan for the centre, communicating facilities’ priorities and capital requirements to ensure the Asset Team are clear on deliverables and priorities.
- Ensure all asset team members and service providers deliver operating practices that adhere to all relevant statutory requirements, Codes, standards, and authority requirements
- Provide immediate response to all emergency, evacuation, or other incidents within the centre, ensuring that all facts are accurate and escalated in a timely manner, following the agreed incident management processes.
- Provide direction for all asset maintenance, repair and capital works, ensuring accuracy and input from other Asset Stakeholders to ensure the best practicable, cost-effective solution.
- Identify and escalate opportunities to further improve the asset’s environmental performance that ensure the asset’s environmental targets are met or over-achieved, without detrimental effect to customer experience.

As a part of our asset team, you’ll also have Duty Management responsibilities from time to time too, where you’ll be required to work a weekend shift (on a roster), which will be balanced with a day off in lieu.

This is a **full-time permanent **opportunity at **Westfield Airport West **.

**What will set you apart from the rest?**
- Relevant experience in retail, hospitality, property, facilities management, or other customer service environment
- Diploma or tertiary qualifications in Engineering, Trade, Building Services or Facilities Management
- Commercial expertise to manage financials and provide recommendations on operating and capital costs

**What sets us apart from the rest?**
- A collaborative, welcoming, inclusive and supportive culture
- Gender-neutral parental leave - 18 weeks paid with no qualifying period.
- Life Leave - additional five days paid leave to use however you like on top of your four weeks annual leave.
- Diverse career paths - Opportunities to cross-skill and develop working with over 70 different professions within the team.

Our diverse and inclusive workforce is not only something we’re proud of but something we’re committed to. We encourage and support our people to bring their ‘whole selves' to work every day. This is because we believe all our differences contribute to our success and ensure a workforce that reflects the customers we serve. Our commitment is backed by executive and employee-led working groups including All Abilities, LGBTI, Mental Health & Wellness and Gender Equity alongside other initiatives such as our Reconciliation Action Plan to grow our Aboriginal and Torres Strait Islander workforce.

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