Eoi - Technical Officer - Shailer Park State School

1 month ago

Logan City, Australia Queensland Government Full time

This temporary vacancy is open to Expressions of Interest and any extensions to this appointment will not exceed 12 months.

About the School

At Shailer Park State School our motto is 'Creating Bright Futures'. In partnership with families and the wider community we are committed to providing a quality futures-focused education that caters to 21st Century learners. Our School Vision, "Success for all - where learners come first", is evidenced in our constant belief that all students deserve a personally rewarding and quality education that focuses on each child's social, emotional, physical and academic development.

About the Role

As the School Technical Officer, you will be required to provide support to ensure deadlines are met and to be successful in this role you will need to have strong technical skills, communication skills, be a team player, be solutions driven and a self-starter. IT experience in a school setting is essential.

Responsibilities include:
Provide advice and assistance on maximising the potential of ICT operations within the school, including acquisition, installation, operation, maintenance, repair and replacement.
Support the school community with technical advice, instruction and assistance with electronic equipment, in accordance with departmental, school and manufacturer's policy, guidelines and network standards.
Provide effective and efficient support to staff and students to resolve problems associated with school computing facilities, whilst ensuring high end customer focus and communication.
Provide regular preventative maintenance, routine and emergency repairs to all ICT facilities and associated electronic equipment.
Maintain a range of technical services and accountable records related to the support of ICT, including infrastructure, used by the school.
Communicate with various stakeholders, including Regional and Central Support, on technical matters and provide technical advice, when required.

The suitable applicant would require the following skills and knowledge:
Technical knowledge of server hardware and configuration, and networking peripherals.
A good level understanding of PC desktop and laptop systems, Apple iPads and printer support.
Excellent communication and interpersonal skills. o Strong analytical and problem solving skills.
A strong client focus.
The ability to work as part of a team.
Strong technical knowledge of server hardware and configuration, and networking peripherals.
Understanding of Local Area Networks and of Wide Area Networks.
Experience using remote support tools to support servers and workstations remotely, within the school environment.
Sound working knowledge of network security and security protocols.

Please refer to the attached role description for any mandatory requirements for this position.

This is a TO2 progression position as per the Role Description. The successful applicant will be appointed to the TO2 classification with eligibility for progression to the TO3 once specific criteria have been met or demonstrated. Please note salary rate shown is reflective of TO2 to TO3 classification range.

Interested? To Apply:
Attach a brief resume including contact details for 2 referees (referees should have an understanding of your relevant work history).

We welcome all applicants to share any support needed to ensure our recruitment process is inclusive.

Applicants need to be a current Queensland Government employee to be eligible to apply.

Applications from recruitment agencies will not be accepted.

When working in regulated employment an employee must have a current Working with Children Clearance (blue card) issued by Blue Card Services.

Salary rate shown is reflective of full-time (1.0 FTE).

The Department of Education is a family inclusive workplace. Click here to find out more about our Inclusion and Diversity strategies.
This work is licensed under a Creative Commons Attribution 3.0 Australia License._

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