Digital Marketing Content Coordinator

5 months ago

Sydney, Australia Heritage and People's Choice Full time

Digital Marketing Content Coordinator

**About the role**

We have an exciting opportunity for a **Digital Content Coordinator **to contribute to brand campaigns and digital initiatives and enhance user experience across platforms.

You'll manage and update website content, ensuring accuracy and engagement, and collaborate with teams to meet organizational goals.

**What your day will look like**:
**Website Improvement**
- Triage all business requests for Website and Digital Banking content changes, workflow management and approvals, conducting updates and identifying improvements to processes.
- Develop engaging web page designs using Sitecore CMS platforms.
- Build custom campaign landing pages and cross-sell messaging for our campaigns as required.
- PR/Comms support such as Digital Banking banners or alerts as required.

**Content**
- Collaborate with other team members to maintain a register of approvals and reviews
- Work with internal and external business stakeholders to ensure content is briefed and delivered on time and within budget.
- Write content for product pages, articles and help guides, guiding our digital tone of voice
- Liaise with the Legal and Governance team to ensure all content is compliant with relevant legislation.
- Support the rest of the Marketing Team to deliver Website UX enhancements, best practice CRO techniques, and content design across the website portfolio.

**Knowledge and Experience Required**:

- Excellent copywriting skills
- Ability to think strategically to align content marketing plans with strategic business objectives
- Strong attention to detail and the ability to organise, plan and structure workload
- Excellent communication (verbal and written) and influencing skills
- Excellent relationship and stakeholder management skills
- Well-developed organisational, planning and time management skills

**Desirable**:

- 4+ years' experience in a communications or marketing role
- Knowledge of current trends in SEO and content marketing strategies
- Knowledge of search engine optimisation best practices
- Knowledge of web page design best practices
- Knowledge of digital reporting methodologies and tools
- Experience using CMS platforms to schedule, publish and maintain website content.
- Relevant degree in Marketing, Communications or Business
- Sitecore certification

**Who are we?**

People First Bank is powered by People's Choice and Heritage Bank. With over 720,000 members and 1,900 employees, we are committed to creating a better future for our members and the communities we serve. We have dual head offices in Toowoomba and Adelaide, and 95 branches across South Australia, Victoria, New South Wales, Queensland and the Northern Territory, trading under brands: People First Bank, Heritage Bank and People's Choice.

Putting 'People First' starts with our team members and we are committed to creating an outstanding working environment where you feel supported, can continue to develop and are proud advocates of our members and our business.

**Benefits of working for us**

We believe the little extras can make a big difference in supporting your success. That's why we offer great incentives and benefits including:

- Paid parental leave and special leave provisions.
- Employee banking benefits and discounted insurances.
- Work from anywhere philosophy with the flexibility to work from home or in the office.
- Career development opportunities, and ongoing training, coaching and support.
- A dedicated Employee Assistance Program for you and your family to access in times of need.
- Paid volunteering days and access to a diverse range of community and charitable initiatives.

Job ID 300000061052153

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