Post Settlement Branch Support Officer
2 weeks ago
Do more, dream more, become more. Welcome to Bendigo.
About Us
We’re big enough to offer you every opportunity, but not so big that we lose the community feel that we’re famous for. You can be bold and take calculated risks, knowing you have the backing of your team and leaders. Join us in walking the talk when it comes to supporting our customers, giving back and making our communities a better place.
Be the difference. Be part of Bendigo Bank.
About the team
The Post Settlement Branch Support Team is responsible for making it easier to do business for the branch network and existing customers by accurately preparing loan maintenance and security variation requests for submission to other Consumer Processing Teams for assessment and/or processing to completion. They form a part of the Consumer Processing’s Servicing, Experience & Account Support function to deliver on the vision of being Australia’s leading customer connected banking group.
About the role
The Post Settlement Support Officer plays an important role in a customer’s loan life cycle and has a strong relationship to Local Banking Branches, and works collaboratively with their leader, peers, and other stakeholders to ensure that all tasks are processed effectively, efficiently and in line with customer expectations.
The Post Settlements Support Officer’s key responsibilities relate to:
Providing efficient and effective support services to both the branch network, and existing loan customers by providing relevant solutions to meet their needs resulting in an enhanced customer experience.
Ensuring loan maintenance and security variation requests, are accurately prepared in accordance with policy and procedures, to enable speedy assessment and processing by other Consumer Processing Teams without the need for rework.
There are multiple positions available, with one of those being part-time (33 hours per fortnight). We are open to applicants from anywhere within Australia (preferably near one of our business hubs).
About You
Excellent knowledge of policy and procedures pertaining to lending - consumer and small business post settlement maintenance and security variations preferred.
Strong interpersonal communication - influencing, relationship building and customer service experience, together with strong listening, verbal, and written communication skills.
Proactive, innovative, and prepared to go the extra mile to deliver exceptional customer service.
Highly accurate approach with strong attention to detail, with high level of literacy skills and mathematical skills
Have a sound knowledge of relevant statutory requirements (National Credit Code, Banking Code of Practice, Privacy Act, Land Titles) and provide advice to both internal and external customers.
Proven experience of a wide variety of lending functions, processes and systems preferred.
Proven customer service experience.
**Microsoft experience**: Outlook, Word, Excel - intermediate level preferred
Experience with Banking platforms RFS, BDS, LINX, Doxgate, BPM/PSP or similar systems preferred.
FSRA Accreditation T2 - Deposit Taking & Non-Cash Payment Facilities & General Insurance preferred.
Why us?
There's so much more to a career with Bendigo Bank than just banking. You bring your brilliant mind, and we’ll help you take your learning to the next level with on-the-job training and external development opportunities - we want you to shine. After all, YOU are the difference that makes us the better big bank.
-
Wallan Branch Officer
2 days ago
Bendigo, Victoria, Australia Food and Wine Full timeEmpower Customers as a Wallan Branch OfficerWe're seeking a skilled and customer-centric individual to join our team in Wallan. As a Wallan Branch Officer, you'll be responsible for delivering exceptional service to our customers, processing transactions, and supporting the overall success of our branch.Your key responsibilities will include:Managing...
-
Agribusiness Support Officer
6 days ago
Bendigo, Australia Bendigo & Adelaide Bank Full time**Closing date: Friday** 28th June** **Your new role with Bendigo Bank is just a few clicks away.** As the **Agribusiness Support Officer - Settlements **you will report to the **Team Manager Settlements**. You will assist with developing and maintaining effective relationships with Sales and Distribution staff, whist concurrently liaising with various...
-
Agribusiness Support Officer
3 weeks ago
Bendigo, Australia Bendigo and Adelaide Bank Full timeAgribusiness Support Officer **Position Description: Agribusiness Support Officer Settlements_PD 072024 (4).pdf** **Your new role with Bendigo Bank is just a few clicks away.** As the **Agribusiness Support Officer - Settlements**you will report to the **Team Manager Settlements**. You will assist with developing and maintaining effective relationships...
-
Branch Manager
12 hours ago
Bendigo, Victoria, Australia Bendigo & Adelaide Bank Full timeIt starts here. With Bendigo Bank… and you.We've never been 'just a bank'. Just like you should never be 'just an employee'. We're united in our belief that in banking, better can be bigger, and together we're making it happen.Your role as Branch Manager will be responsible for building the strategic plan to gain market share for the localised area. It is...
-
Conservation Officer
2 days ago
Bendigo, Victoria, Australia State Government of Victoria, Australia Full timeAbout the Role:The State Government of Victoria, Australia is seeking a skilled and motivated individual to fill the role of Dja Dja Wurrung Ranger.As the successful applicant, you will support the Dja Dja Wurrung Recognition and Settlement Agreement and implementation of the Joint Management Plan for the Dja Dja Wurrung Parks. You will work collaboratively...
-
Agribusiness Support Officer
1 week ago
Bendigo, Australia Bendigo & Adelaide Bank Full timeOpportunity to be a part of an exciting Operations team 12-month Full time position Based in Bendigo About us With more than 160 years of history, we are proud of our position in the community with more satisfied customers than any other Australian bank. Every day, we work hard to bring our company purpose to life, feeding into the success of our customers...
-
Credit Control Officer
1 day ago
Bendigo, Victoria, Australia This is an IT support group Full timeAbout Reece GroupOur journey began more than 100 years ago, but our commitment to delivering quality products and expert service to the trade industry remains the same. We support residential, commercial and infrastructure building trades across Australia, New Zealand and the United States. Our success is built on the success of our customers, who provide...
-
Branch Staff
1 week ago
Bendigo, Australia Reece Group Full timeBranch Staff - Trade Counter (Bendigo) **About Reece** Reece is an Australian success story that continues to go from strength to strength. This is an opportunity to join an essential business and get to be part a fun team environment. **Company Benefits** - Ongoing career development and learning - Participation in a range of daily activities beyond...
-
Bendigo, Australia Bendigo Health Full timeLocation: North West Region | Bendigo Job type: Not provided Organisation: Bendigo Health **Salary**: Salary not specified Occupation: Health and Allied Health Reference: 13383 **Work in an environment that offers**: - An opportunity to work with a leading regional health service - An opportunity to further your career - An opportunity to support the...
-
Client Support Officer
1 week ago
Bendigo, Australia Department of Families, Fairness and Housing Full time**Are you**: - Committed to providing high quality service delivery to clients? - Able to communicate sensitively and effectively in complex and challenging situations? - A high performing team player with a collaborative approach? An exciting opportunity exists for a Client Support Officer on an Ongoing - Part Time basis at The Orange Door. The Operations...
-
Administration - Sales Associate
2 weeks ago
Bendigo, Australia Belle Property Full time**Bendigo, VIC**: We are excited that Belle Property is coming to Bendigo! - Leading brand - Excellent training - Full time position We are looking for a motivated, energetic and determined individual who is excited about building their career in real estate. With quality training, processes and procedures in place, this is a rare chance to start your...
-
Project Support Officer
2 days ago
Bendigo, Victoria, Australia Coliban Water Full timePosted: 05/02/2025Closing Date: 19/02/2025Job Type: Fixed Term ContractJob Category: Administration and Office, Program & Project ManagementJob DescriptionJob Type: 3-year full-time (part-time option available for the right candidate)Location: Epsom/Bendigo Bridge Street (travel to Castlemaine required for one role)Overview of role:We're looking for two...
-
Finance Support Analyst
1 week ago
Bendigo, Australia Bendigo & Adelaide Bank Full timeAbout the team and role Group Finance provides financial management, financial information and financial solutions. The Finance Services team is a centralised team providing: Corporate Property and Leasing management, Office Services, Group Treasury Settlements and Commission, Group Reconciliation, Accounts Payable and Receivable, Fleet Management and...
-
Branch Team Member
6 days ago
Bendigo, Victoria, Australia Everi Pty Full timeEveri Pty values its employees and offers a range of benefits to support their wellbeing and career growth.Main responsibilities as a Branch Team Member - Customer Service include:Delivering exceptional customer service, ensuring a seamless experience from transaction processing to cash handling and query resolutionStaying up-to-date with our innovative...
-
Enquiries Officer
7 days ago
Bendigo, Australia Labour Hire Licensing Authority Full timeAbout the role The Victorian Government established the Labour Hire Licensing Authority (LHA) to introduce a licensing system to regulate the provision of labour hire services across Victoria. The LHA undertakes a range of licensing, compliance and enforcement activities, maintains public registers and conducts research and education in accordance with the...
-
Branch Staff
1 week ago
Bendigo, Australia Reece Group Full timeBranch Staff - Trade Counter Sales/Delivery Driver (Bendigo) **About Reece** Reece is an Australian success story that continues to go from strength to strength. Here you can be part of fun team environment doing work that matters. **Company Benefits** - Ongoing training & career development opportunities - Team member discounts on company products - Paid...
-
Client Support Officer
1 week ago
Bendigo, Australia Department of Families, Fairness and Housing Full timeLocation: North West Region | Bendigo Job type: Part time Organisation: Department of Families, Fairness and Housing **Salary**: $72,751 - $88,336 Occupation: Community Services Reference: VG/DFFH/FSV/601548 The Department of Families, Fairness and Housing (DFFH) works hard to create equal opportunities for all Victorians to live a safe, respected and...
-
Administration Officer
6 days ago
Bendigo, Australia Drake International Full time**Administration Officer** *** - **Full Time**: - **Regular working hours**: - ** Stable, Australian owned business** **About the Role** The administration officer plays a key role in the receival and accurate timely completion of customer sales orders, while supporting site and regional hub administration activities. **Duties** - Telephone response...
-
Licensing Officer
2 weeks ago
Bendigo, Australia Labour Hire Licensing Authority Full timeLocation: North West Region | Bendigo Job type: Full time Organisation: Labour Hire Licensing Authority **Salary**: $91,418 - $103,725 Occupation: Regulatory Governance and Compliance Reference: VG/LHLA/LHA/1726751 The Victorian Government established the Labour Hire Licensing Authority (LHA) to introduce a licensing system to regulate the provision of...
-
Bendigo, Australia Bendigo & Adelaide Bank Full time**Do more, dream more, become more. Welcome to Bendigo.** **About us** We’re big enough to offer you every opportunity, but not so big that we lose the community feel that we’re famous for. You can be bold and take calculated risks, knowing you have the backing of your team and leaders. Join us in walking the talk when it comes to supporting our...