First Nations Mentor

2 months ago

North Lakes, Australia BUSY Ability Full time

Posted: 18/10/2024

Closing Date: 17/11/2024

Job Type: Permanent - Full Time

Location: North Lakes

Job Category: Employment Services

**Our purpose is to make skills, education and employment accessible to every person, so they can create their own world of unbounded possibilities.**

**About BUSY Ability...**

BUSY Ability is part of The BUSY Group, a not-for-profit organisation presenting over 45 years' experience in its’ field. BUSY Ability enables people with a disability and people with a lived experience of the justice system to realise their full potential through participation in meaningful employment. Engaging in communities across Northern NSW, ACT, Victoria, North QLD, South East QLD including Gold Coast and Brisbane.

**About the Role**

The First Nations Mentor role is to assist BUSY Ability to engage with our First Nations customers and local community actively and effectively. The Mentor may be assigned other duties as necessary, supporting the leadership team in activities such as advocacy and event planning. These activities will ensure customers and stakeholders receive quality and culturally appropriate service provision while ensuring that BUSY Ability exceeds Government, CoAct (if applicable), and statutory body key performance indicators and contractual obligations. This role is a contract role until 30 June 2025, highly likely to be extended.
- Provide high levels of customer service to external/ internal stakeholders
- Provide mentoring to First Nations Customers to ensure a successful transition into sustainable employment
- Provide advice to the management team regarding issues for First Nations customers
- Develop and deliver culturally appropriate non-accredited pre-placement training for Aboriginal and Torres Strait Islander Participants and their Employers or Host Organisations in line with Workforce Australia Guidelines
- Build strong relationships with customers, support their personal growth, cultural identity and connection with community
- Build and maintain links with the First Nations communities in our areas of operation
- Provide post-placement support for First Nations as required

**BUSY Benefits**
- Competitive salary; Circa $73k + 11.5% Super
- **ACHIEVABLE **and generous bonus incentive plans
- Training and Professional development commitment
- Career progression and internal transfer opportunities
- BUSY Benefits program
- Employee Assistance Program
- Tools of the trade to support your individual role
- Work as part of a team whilst working autonomously with your clients
- This role is full time, fixed term until 30 June 2025 with the possibility of extension

**Desired Skills and Experience**:
**A bit about you...**
- Identify as a First Nations person
- Knowledge of safe and culturally appropriate work practices for First Nations people
- Ability to engage with foster stakeholder relationships in the First Nations community
- Capable of managing and delivering multiple tasks and priorities
- Ability to understand the recruitment needs of First Nations customers
- Prior experience within the Employment Services sector (highly regarded)
- Ability to obtain a Working With Children's Check and National Police Check

**Next steps...**

**The position has been identified as an Aboriginal or Torres Strait Islander position in accordance with the provisions of Section 14a of the Anti-Discrimination Act 1977.This role will actively commence recruitment from the date of advertisement. The closing date of this ad is dependent on the appointment of the role.

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