Membership Manager Dernancourt

3 months ago

Greater Adelaide SA, Australia Goodlife Health Clubs Full time

**About Goodlife Health Clubs**:
As Australia's premier, privately-owned fitness organisation, Goodlife Health Clubs is in a unique position to kickstart your career in the sector. We currently operate 97 premium clubs in Queensland, Victoria, South Australia, and Western Australia - providing improved health, well-being and a sense of accomplishment to more than 270,000 members. Our members enjoy access to industry-leading gym facilities, innovative group fitness classes and bespoke personal training solutions - empowering people throughout Australia to live the Goodlife.
**As both a service provider and employer our mission is simple**: Move people to achieve great things.
**The opportunity**:
The Membership Manager (MM) at our Dernancourt club takes responsibility for leading a capable, in-club team of Member Support Consultants (MSC) to maximise membership growth (through acquisition and retention) and create a positive member experience that drives club visitation and member engagement. The MM takes overall responsibility for achieving joiners, leavers, and member growth goals, whilst overseeing front desk operations and setting best-in-class service standards within the club.
The MM is tasked with mentoring their team and giving them the tools to succeed in their role. They combine their sales expertise, exceptional customer service capability, and motivational leadership skills to develop a culture that inspires prospective members, whilst ensuring that existing members are motivated to continue their fitness journey.
**Key responsibilities**:

- Manage the daily workflow of the club's MSC team ensuring the club reaches monthly sales targets
- Achieve your own individual proportionate monthly and annual sales targets to contribute to the success of the team
- Create a structure to ensure that the MSC team achieves their daily minimum performance criteria
- Assist with the delivery of sales training to develop the MSC team
- Achieve member retention and growth budgets on a monthly basis
- Support the Club and Regional Manager in developing initiatives to drive membership growth
- Support the Club Manager in developing the MSC fortnightly roster

**About you**:

- Able to demonstrate proven sales and customer service experience with a clear ability to hit KPIs
- An understanding of the cycle of selling, and various sales techniques including up-selling and cross-selling
- Previous experience of managing the customer journey to achieve successful customer outcomes - an understanding of customer retention strategies and metrics is highly regarded
- Previous experience of managing and mentoring a team
- Ability to set and motivate others towards a goal
- Experience using business computer systems
- Current First Aid and CPR certificates
- A current valid Working with Children Check

**What we can offer you**:
A career in the fitness industry is a career like no other. With Goodlife Health Clubs, the actions you take every day will inspire others and positively impact the health, well-being and confidence of people across your community.
**In addition, we offer**:

- A realistic OTE of $85,000 (made up of base salary, plus commission), plus super
- A complimentary all-access Goodlife membership
- Anniversary leave days and an additional free gym membership for friends and family as part of our “recognition for service awards”
- Career opportunities with Fitness and Lifestyle Group - Asia Pacific's largest diversified fitness group - develop your career across our brands, locations and disciplines

Elevate your professional and personal growth withaccess to our industry leading learning and development content. Dive into the FLG Learning Hub, your one-stop shop for 90,000+ online courses From mastering languages to becoming a presentation pro, and from acing customer service to ruling social media, we've got what you need to excel. Plus, get excited with Blinkist Explore a curated collection of engaging reads to boost your brainpower anytime, anywhere. Get ready to unleash your potential and conquer new heights, both personally and professionally, with our exciting learning and development content
**About Fitness & Lifestyle Group**:
We are proud to be part of Fitness and Lifestyle Group (FLG). FLG's portfolio of globally renowned fitness brands includes Goodlife Health Clubs, Fitness First Australia, Jetts, Zap, and Barry's. FLG has 500+ physical locations across Australia, New Zealand, Vietnam, Singapore, and Thailand. Our 10,000+ employees currently help almost a million people live happier, healthier and more active lives, delivering 65 million+ workouts per year.
**Our Commitment to Diversity and Inclusion**:
At Fitness and Lifestyle Group we bring positive energy and attitude to work every day, we are proud of who we are and who we work for. We don't just accept individuality; we encourage it and acknowledge the value diversity and inclusivity brings to our organisation. We pride ourselves on e

  • Club Manager Dernancourt

    6 months ago

    Greater Adelaide SA, Australia Goodlife Health Clubs Full time

    **About Goodlife Health Clubs**: As Australia's premier, privately-owned fitness organisation, Goodlife Health Clubs is in a unique position to kickstart your career in the sector. We currently operate 97 premium clubs in Queensland, Victoria, South Australia, and Western Australia - providing improved health, well-being and a sense of accomplishment to more...

  • Member Support Consultant Dernancourt

    6 months ago

    Greater Adelaide SA, Australia Goodlife Health Clubs Full time

    **About Goodlife Health Clubs**: As Australia's premier, privately-owned fitness organisation, Goodlife Health Clubs is in a unique position to kickstart your career in the sector. We currently operate 97 premium clubs in Queensland, Victoria, South Australia, and Western Australia - providing improved health, well-being and a sense of accomplishment to more...

  • Member Support Consultant Dernancourt

    7 months ago

    Adelaide Region SA, Australia Goodlife Health Clubs Full time

    **About Goodlife Health Clubs**: As Australia's premier, privately-owned fitness organisation, Goodlife Health Clubs is in a unique position to kickstart your career in the sector. We currently operate 97 premium clubs in Queensland, Victoria, South Australia, and Western Australia - providing improved health, well-being and a sense of accomplishment to more...

  • Membership Manager North Adelaide

    6 months ago

    Greater Adelaide SA, Australia Goodlife Health Clubs Full time

    **About Goodlife Health Clubs**: As Australia's premier, privately-owned fitness organisation, Goodlife Health Clubs is in a unique position to kickstart your career in the sector. We currently operate 97 premium clubs in Queensland, Victoria, South Australia, and Western Australia - providing improved health, well-being and a sense of accomplishment to more...

  • Membership Services Representative

    2 months ago

    Greater Adelaide SA, Australia Zap Fitness 247 Full time

    Job Reference: - FLG/1828617- Posted on: - 30-Oct-2024- Application Close Date: - 29-Nov-2024**Zap Fitness 24/7** is Australia's fastest-growing, fully owned 24-hour gym chain with world-class facilities in over 85 points of presence across Queensland, Victoria, South Australia, Western Australia and Tasmania! We pride ourselves on making a difference in the...

  • Membership Services Representative Gawler

    2 months ago

    Greater Adelaide SA, Australia Zap Full time

    **Zap Fitness 24/7** is Australia's fastest-growing, fully owned 24-hour gym chain with world-class facilities in over 85 points of presence across Queensland, Victoria, South Australia, Western Australia and Tasmania! We pride ourselves on making a difference in the lives of our members by helping them stay inspired and motivated to achieve their results....

  • Membership Services Representative Burnside and

    6 months ago

    Greater Adelaide SA, Australia Zap Full time

    Zap Fitness 24/7 is Australia's fastest-growing, fully owned 24-hour gym chain with world-class facilities in over 85 points of presence across Queensland, Victoria, South Australia, Western Australia and Tasmania! We pride ourselves on making a difference in the lives of our members by helping them stay inspired and motivated to achieve their results. Our...

  • Membership Manager

    3 months ago

    North Adelaide, Australia Goodlife Health Clubs Full time

    **About Goodlife Health Clubs**: As Australia's premier, privately-owned fitness organisation, **Goodlife Health Clubs** is in a unique position to kickstart your career in the sector. We currently operate **97 premium clubs **in Queensland, Victoria, South Australia, and Western Australia - providing improved health, well-being and a sense of accomplishment...

  • Membership Manager Hindmarsh

    2 months ago

    Adelaide, Australia Goodlife Health Clubs Full time

    **About Goodlife Health Clubs**: As Australia's premier, privately-owned fitness organisation, Goodlife Health Clubs is in a unique position to kickstart your career in the sector. We currently operate 97 premium clubs in Queensland, Victoria, South Australia, and Western Australia - providing improved health, well-being and a sense of accomplishment to more...

  • Permanent Part Time Merchandiser

    6 months ago

    Adelaide Region SA, Australia GWF Full time

    Are you sociable, enjoy meeting new people and love being out and about? Are you looking for a part time role? or looking to boost your income? Are you looking to join a reputable business? As a Tip Top Merchandiser, you will complete daily visits to our customers across Grocery stores, where you will restock our product whilst building and maintaining...

  • Membership and Membership Retention Coordinator

    3 weeks ago

    North Adelaide, South Australia Next Gen Health & Lifestyle Clubs Full time

    About the RoleWe are seeking a skilled Membership Administrator to join our team at Next Gen Health & Lifestyle Clubs. This role offers an exciting opportunity to utilize your exceptional customer service skills and experience in membership administration to drive sales and retention efforts.Key Responsibilities:Retain members through every interaction,...

  • Membership Services Representative Gawler

    6 months ago

    Adelaide Region SA, Australia Zap Full time

    Zap Fitness 24/7 is Australia's fastest-growing, fully-owned 24-hour gym chain with world-class facilities in over 56 points of presence across Victoria, South Australia, and Tasmania! We pride ourselves on making a difference in the lives of our members by helping them stay inspired and motivated to achieve their results. Our people are passionate about...

  • Membership Manager North Adelaide

    2 months ago

    Adelaide, Australia Goodlife Health Clubs Full time

    **About Goodlife Health Clubs**: As Australia's premier, privately-owned fitness organisation, Goodlife Health Clubs is in a unique position to kickstart your career in the sector. We currently operate 97 premium clubs in Queensland, Victoria, South Australia, and Western Australia - providing improved health, well-being and a sense of accomplishment to more...

  • Clinical Manager

    2 months ago

    Greater Adelaide SA, Australia Calvary Full time

    About the role Calvary Adelaide Hospital is seeking a Clinical Manager to oversee our Acute General Medical ward. This full-time role provides nursing leadership and direction for the efficient coordination and management of clinical services with a focus to deliver excellent nursing care. This is a permanent Level 3 role, reporting directly to the Deputy...

  • Regional Whs

    6 months ago

    Greater Adelaide SA, Australia Calvary Full time

    Progress with purpose at one of Australia’s largest health care providers Get ahead with salary packaging, benefits and professional development in a supportive team environment Lead a Regional WHS and Injury Management team to support local Calvary services positive and proactive safety culture. About the role The Regional WHS and Injury Management -...

  • Department Manager

    6 months ago

    Greater Adelaide SA, Australia Frontline Recruitment Full time

    Calling leaders who thrive in high inventory and fast-paced environments! Lead a team in this dynamic store, a staple for local customers. Our client is a household name in Australia, with a large network of stores. Comprising a portfolio of well-known brands, they are recognised as a leader in the Australian Retail Industry. **The Role** - Collaborate...

  • Rehab Weekend Manager

    1 month ago

    Greater Adelaide SA, Australia SA Health Full time

    **Job no**: 856969 **Work type**: Part time **Location**: Adelaide Metro Southern **Categories**: Allied and Scientific Health, Public Health - Southern Adelaide Local Health Network - Flinders Medical Centre - Rehabilitation, Aged and Palliative Care - Salary $114,314.00 - $124,449.00 (Pro Rata) AHP4 | Part time 7.5 hours per week - Short term contract...

  • Team Leader

    3 months ago

    Greater Adelaide SA, Australia Department of the Premier and Cabinet (DPC) Full time

    Job Reference: - 3S366181- Eligibility: - External Vacancy - Open to Everyone- Business Unit: - State Library of South Australia- Location: - Adelaide- Salary Range: - $101,285- $107,078- Classification: - PO300- Duration: - Closing Date: - 01 Oct 2024**Role Highlights**: - Positively contribute to the iconic State Library of South Australia’s culture. -...

  • Media Manager

    7 months ago

    Greater Adelaide SA, Australia G'day Group Full time

    Be part of the growth of a South Australian success story - Flexible working arrangements in fast-growing organisation - Fun, energetic and open culture with great discounts for you and your family **About Us** G’day Group comprises three leading Australian tourism brands in Discovery Parks, G’day Parks and loyalty program G’day Rewards. Employing...

  • Change Manager

    3 months ago

    Greater Adelaide SA, Australia G'day Group Full time

    Be part of the growth of an Australian success story - Full time, 12 month contract, located in the heart of the CBD - Fun, energetic and open culture with great discounts for you and your family **About Us** The G’day Group comprises three leading Australian tourism brands in Discovery Parks, G’day Parks and loyalty program G’day Rewards. Employing...