Technical Product Owner

7 months ago

Sydney, Australia Qantas Airways Limited Full time

Challenge yourself to develop and deliver product strategy and roadmap in a commercial technology context
- Together we’ll develop a ‘build, measure, learn’ culture of solving customer needs and business objectives
- Full-time permanent position in the Commercial Airline Technology group with a focus on Airline Network and Revenue Management capabilities

We’re constantly evolving, and this means the opportunities for our people are endless. In every role there’s the opportunity to embrace personal development and career growth, ownership of projects, and the ability to make an impact. Technology is a big part of how we continue to pioneer our way forward.

As a Technical Product Owner your role works closely with a range of business stakeholders to provide a single point of accountability across plan, build and run for a portfolio of technology products and underlying technology sub-systems. With this accountability your role is to guide and mentor cross-functional teams and vendors to ensure that key business needs are met in terms of technology product performance and development to support business outcomes.

You are responsible for the composition of the technology product roadmap into a technical backlog that includes ensuring that solutions align with the overarching technology strategy. You will facilitate planning and prioritisation of roadmaps with business stakeholder and define delivery sequence to meet overall objectives and timelines. You will also lead the operation of your product portfolio, ensuring that solutions are safe, scalable and maintainable to provide a platform that enables continuous improvement and delivery of value.

The Technical Product Owner will also provide insights to inform economic decision-making by facilitating delivery estimation and leading vendor relationships to ensure the right technology outcomes are also commercially optimised.

You will coordinate closely with the Head of Technology and Domain Operations Lead, potentially managing one or more squads/project teams and Product Analysts, and you will be expected to work across teams to respond to and solve any issues or incidents that occur in your portfolio.

You’ll have:

- Extensive experience in an Agile environment (or equivalent work experience) and 3+ years in a technology support and/or delivery related role
- Deep experience working with technology vendors
- Proficient in multiple Agile frameworks such as Scrum, Kanban, design thinking, HCD, and other frameworks
- Knowledge and understanding of technology and tools such as Power BI, Splunk, AWS, Datalake, Airflow, Datastage, Teradata, SQL, Microfocus and data analysing skills.
- Experience in managing vendors, contract negotiation, SLA and day to day operations and support management etc.
- Experience designing and facilitating fit for purpose workshops that deliver defined outcomes
- Solid experience in operational service management
- Experience in managing challenging stakeholders, negotiation and decision-making skills based on data backed facts and statistics.
- Nice to have: High level understanding of Airline scheduling, Fleet planning, Revenue Management concepts, Pricing and GDS system integrations.
- Nice to have: Working experience with Airline industry products: Amadeus, Sabre, ATPCO etc
- Why Qantas?_
- You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully. There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us - so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless._
- The Qantas employee benefits program offers amazing benefits that extend well beyond travel:_
- _ We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays._
- _ We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave and the option to purchase additional paid leave for eligible employees._
- _ We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships._
- _ We’ll support your wellbeing: Whether it’s learning to better support

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