El1 Assistant Director Service Design

2 months ago

Canberra, Australia Chandler Macleod Full time

As one of the Australia’s largest providers of human resources solutions, Chandler Macleod has a proven track record of unleashing potential in people and companies. For over 40 years Chandler Macleod’s recruitment business has connected leading-edge projects and employers with outstanding business professionals.

Our Federal Government client is seeking to engage an EL1 Assistant Director Service Design on a contract until 31st December 2023 with the possibility of extension.

**Position Overview**

**Duties & Responsibilities**:
**_Service Design_**
- _ Support the Director - Service Design with the translation of insights from the Current State and Future Trends Review projects, utilising contemporary Human Centred Design methodologies to deliver Solution Design project(s)._
- _ Contribute to the refinement, implementation, and provision of specialist advice on a prioritisation framework for service improvement, transformation and innovation opportunities._
- _ Facilitate Design Sprints and co-design activities, including synthesising information quickly and converting ideas into high quality design concepts. This will include providing professional oversight and quality assurance for Design Sprints facilitated by other team members._
- _ Create well-developed rapid user experience prototypes and design solutions concepts for stakeholder showcases and customer validation._
- _ Produce service design deliverables such as customer interaction flows, journey maps, designs and physical/digital prototypes._
- _ Provide professional leadership for mapping and blueprinting of current services and stakeholder journeys for other Divisions, and other service design duties, as required._

**_ Project Management_**
- Manage small project teams and partners to deliver quality strategic and creative outputs.
- Assume project responsibilities as required, including but not limited to: project strategies, proposals and business cases; plans, resourcing, timelines, and budgets; financial reporting and status reports; issue management and risk mitigation; change and communication plans; delivery and project close out.

**_ Stakeholder relationships, engagement and collaboration_**
- Develop and maintain effective working relationships with internal and external stakeholders by anticipating and responding to stakeholder needs, and collaborating to achieve best practice design solutions.

**_ Organisational Capability Development_**
- Support the establishment of a Client Experience Office.
- Work with other leaders and stakeholders to continuously identify spaces where service design as a discipline can add value to consumers and Agency; and help scope related initiatives, projects, and deliverables.
- Be a thought leader regarding the latest business, digital and technology trends and innovations; and contribute to ongoing thought leadership and perspective.

**_ Team Leadership and Development_**
- Provide professional mentoring and advice for service design team members, and contribute to a harmonious and collaborative working environment.
- Accept responsibility for delegated team leadership activities and outputs.

**_ Other_**
- Support the work of other MHWSD Strategic Development team members.
- Other duties as directed, to support the efficient operation of the program of work.
- Support an environment that encourages a willingness to adopt participative workplace practices in line with policies of Workplace Health and Safety, Workplace Diversity, and the Australian Public Service values, Employment Principles and the APS Code of Conduct.

**Mandatory Experience**:

- Demonstrated experience in a leadership role on strategic, human-centred service innovation and transformation initiatives in complex organisational and stakeholder environments.
- Well-developed research and analytical skills - the ability to practice divergent and convergent thinking; ability to draw on literature, evidence and information from diverse disciplines and fields into practical action; and ability to analyse qualitative and quantitative data to draw insights.
- Comfortable working in a complex, strategic, technical and fast-paced environment.
- Demonstrated ability to partner with internal and external stakeholders with a wide range of expertise, experience and perceptions.
- Strong Design Sprint facilitation and co-design skills. Proven ability to synthesise information quickly and convert ideas into high quality design concepts.
- Demonstrated experience creating well-developed rapid user experience prototypes and design solutions concepts for stakeholder showcases and customer validation.
- Excellent organisational skills with demonstrated experience delivering high quality outcomes on time limited projects, with proven capacity to prioritise and achieve results while remaining customer focussed.
- Well-developed interpersonal and influencing skills with previous experience engaging and collaborating with key stakeholders to achi

  • El1 Assistant Director Clinical Advice and Design

    6 days ago

    Canberra, Australia DFP Recruitment Services Full time

    **Job description**: EL1 Assistant Director Clinical Advice and Design - ** $602.55 / Daily / Ex Super**: - **Deakin, ACT**: - ** 12-month contract (possible extension)** **About the client** One of our largest clients is now seeking an EL1 Assistant Director Clinical Advice and Design to join there fast-growing team of talented individuals offering an...

  • El1 Assistant Director Clinical Advice and Design

    5 days ago

    Canberra, ACT, Australia DFP Recruitment Services Full time

    Job description:EL1 Assistant Director Clinical Advice and Design- $602.55 / Daily / Ex Super:- Deakin, ACT:- 12-month contract (possible extension)About the clientOne of our largest clients is now seeking an EL1 Assistant Director Clinical Advice and Design to join there fast-growing team of talented individuals offering an attractive pay in Deakin.About...

  • Assistant Director

    2 months ago

    Canberra, Australia DFP Recruitment Services Full time

    **Job description**: - **Contract until 31st December 2023 with possible extension**: - ** Location: Canberra and Brisbane**: - ** Hourly Rate: $70 - $80ph + 11% Super**: - ** No clearance required for this role** **About the Role** DFP Recruitment is seeking a **EL1 Assistant Director -** **Service Designer **to join our Federal Government team. This...

  • Multiple El1 Assistant Director, Research..

    3 weeks ago

    Canberra, Australia Talent International Full time

    australia australian capital territory contract au$0.00 - au$602.55 per day + super- **Multiple EL1 Assistant Director roles within Research and Evaluation Branch**: - **Canberra location within large Federal Government Agency**: - **Contract Term: 12 Months plus possible extension** Our client is currently seeking multiple **EL1 Assistant Director **to...

  • APS6 Graphic Designer and EL1 Assistant Directors

    5 days ago

    Canberra, ACT, Australia The Treasury of Australia Full time

    APS6 Graphic Designer and EL1 Assistant DirectorsCommunications Branch offers strategic advice, top-notch services, and products to ensure effective communication with key stakeholders, including ministerial offices and is a crucial partner in the Federal Budget.You should come with:demonstrable experience in communicationsstrong written and verbal...

  • El1, Assistant Director Delivery and Change

    3 weeks ago

    Canberra, Australia HAYS Full time

    Ready to take on a new challenge within an agency whose work gives you that ‘warm fuzzy feeling.’ READ ON **Your new role** This statutory agency delivers imperative services to the Australian Community. The **EL1 Assistant Director Delivery and Change** is an important leadership position with delegated authority and responsibility to resolve issues...

  • Asd El1 Assistant Directors

    1 week ago

    Canberra, Australia Australian Signals Directorate (ASD) Full time

    $109,277 - $123,264 ( plus super) - Canberra - ACT **The Role** As an Assistant Director, you will be provided with a unique opportunity to undertake challenging and rewarding work that contributes to maintaining Australia’s cyber security resilience. Once in the role, you will lead a team that builds collaborative relationships across the organisation,...

  • EL1 Assistant Director

    5 days ago

    Canberra, ACT, Australia Talent International Full time

    EL1 Assistant Director – Evidence Synthesis Canberra location within large Federal Government Agency Contract Term: 12 Months plus possible extension (Daily Rate: $602.55/day + Super) Our client is currently seeking multiple EL1 Assistant Director – Evidence Synthesis to join the Research and Evaluation Branch. About the Role:The Research and...

  • El1 - Assistant Director Integrity Reporting

    1 week ago

    Canberra, Australia DFP Recruitment Services Full time

    **Job description**: EL1 - Assistant Director - Integrity Reporting - ** Open Daily Rate (excluding super)**: - **Deakin, ACT**: - ** 12-month contract (Possible extension)** **About the role** The EL1 Assistant Director Integrity Reporting is responsible for actively managing key internal and external stakeholder relationships and where required will...

  • El1 Assistant Director Service Design

    5 days ago

    Canberra, ACT, Australia Chandler Macleod Full time

    As one of the Australia's largest providers of human resources solutions, Chandler Macleod has a proven track record of unleashing potential in people and companies. For over 40 years Chandler Macleod's recruitment business has connected leading-edge projects and employers with outstanding business professionals.Our Federal Government client is seeking to...

  • El1 Assistant Director Compliance

    3 weeks ago

    Canberra, Australia Talent International Full time

    australia australian capital territory contract au$0.00 - au$602.55 per day + super- **EL1 Team Leadership opportunity within Federal Government**: - **Contract Term: 12 Months plus possible extension**: - **Hybrid / Flexible working arrangement is available (Maximum 2 days working from home)** Our client is currently seeking an **Assistant Director...

  • El1 Assistant Director Communications

    3 weeks ago

    Canberra, Australia HAYS Full time

    Take on a new challenge as an EL1 Assistant Director of Communications Your new company Based in the south of Canberra, this influential Government agency is searching for a supportive and professional EL1 Assistant Director of Communications to lead their small and dynamic team to create and implement communication strategies, stakeholder engagement and...

  • El1 Assistant Director

    2 weeks ago

    Canberra, Australia Talent International Full time

    australia australian capital territory contract negotiable- **EL1 Assistant Director, Integrity Reporting - Federal Government role**: - **Contract Term: Initial 12 Months contract + possible extension.**: - **Deakin Office location with flexible working option available** **About the Role** The EL1 Assistant Director Integrity Reporting (Labour Hire) is...

  • Aps6 Graphic Designer And El1 Assistant Directors

    5 days ago

    Canberra, ACT, Australia The Treasury Of Australia Full time

    APS6 Graphic Designer and EL1 Assistant DirectorsCommunications Branch provides strategic advice, high quality services and products, processes and systems to ensure Treasury effectively communicates with key stakeholders, including ministerial offices.The Branch is also a key delivery partner in the Federal Budget.You will have: demonstrable experience in...

  • El1 Assistant Director Research and Evaluation

    2 months ago

    Canberra, Australia Chandler Macleod Full time

    **Location*** - Canberra, Australian Capital Territory - **Category*** - Executive - **Salary** - $602.55 AUD - $602.55 AUD Daily - **Posted** - 07-Feb-2024 - **Work type** - Full Time - **Contact** - Jess Kaur - **Reference** - BH-156854 -As one of the Australia’s largest providers of human resources solutions, Chandler Macleod has a proven track record...

  • EL1 - Digital Design Manager - S26

    5 days ago

    Canberra, ACT, Australia chandlermacleod Full time

    Our client is looking for an EL1 Digital Design ManagerLocation: Canberra, ACTEmployment: Section 26 transferEligibility/Security Requirement: Must be able to obtain Baseline.The RoleReporting to the Director, Creative Services, the Assistant Director – Design oversees the department's internal graphic design function. The Graphic Design team, reporting to...

  • El1 Assistant Director

    5 days ago

    Canberra, ACT, Australia Hudson Australia Full time

    18-months non-ongoing, or section 26 contract with possibility of permanency, in Canberra city.Attractive salary and tertiary qualification and Federal Government Security Clearance, sponsored by the Agency.Your new companyA high-profile Federal Government Department Agency is seeking to engage an EL1 Assistant Director of Strategic Human Resources...

  • El1 Assistant Director

    3 weeks ago

    Canberra, Australia HAYS Full time

    EL1 Assistant Director, permanent position located in the Canberra city. To be considered for this role you will need to be an Australian citizen and have the ability to obtain and maintain a Government Security Clearance at the Baseline level or higher. **Your new company** This Federal Government department is located in the Canberra city centre and has...

  • El1 Assistant Director, Cyber Engagement

    5 days ago

    Canberra, ACT, Australia Hudson Australia Full time

    An opportunity has become available for an experienced and knowledgeable EL1 Assistant Director of Cyber Engagement to join our client's busy and growing team. This is a great opportunity to join a large department with a strong cyber team operating in an interesting and dynamic project environment.EL1 Assistant Director, Cyber EngagementContract: 12-month...

  • El1 Level Assistant Director

    2 weeks ago

    Canberra, Australia HOBAN Recruitment Full time

    Hoban Recruitment are sourcing an experienced Assistant Director Strategy, Communications and Innovation Manager at EL1 Level, to join our client who are a federal agency. - Attractive daily rate of $602.55 per day including casual loading plus 10.5% superannuation - Located in Braddon Canberra - Up to 12-months casual assignment plus possibility of an...