IT Service Manager
2 weeks ago
A challenging lead role within our Integration Service Management team
- Needs a high potential, self-starter with ability to drive outcomes when faced with ambiguity
- Experience in Integration and IBM BPM technologies forms a good baseline
See yourself in our team
The Integration platform is primarily based on SOA/BPM integration providing runtime governance, integration, mediation, and orchestration services, human workflow services and logging services.
You will also represent the business in all aspects of IT Service Management Delivery & Operations, ensuring system reliability and minimising impacts of planned and unplanned outages. You will ensure the efficacy of change and minimising risk through compliance to service management.
Core responsibilities:
- Build and maintain relationships with key business partners and stakeholders
- Collaborate with stakeholders to define and communicate the service roadmap
- Conduct release planning and demand management for business systems
- Identify and mitigate issues and risks that may impact portfolio of services including team user access reviews and managing patching
- Manage service delivery expectations and performance with business stakeholders
- Monitoring, reporting and governance of service delivery metrics; overall performance and effectiveness against SLAs and KPI’s.
Your skills and experience
- Tertiary qualifications in IT/Computer Science or equivalent certification
- Strong knowledge of service management/ITIL processes
- Previous Experience with Tools - IBM Business Process Management (BPM), SOA based Integration Platform and IBM technologies
- Demonstrated ability to perform within a complex and rapidly changing environment
- Understanding of design & architecture principles
- Experience and knowledge of Integration technologies
- Able to interact effectively with all levels of the organisation and with external suppliers
Desirable:
- Knowledge of Banking Industry and Products
- Familiarity with Cloud technologies
- Experience with Agile methodologies
- Knowledge of Risk Management Framework-Sidekick
-We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.
Advertising End Date: 20/01/2023
-
Head of Managed Application Services
1 day ago
Sydney, Australia Brennan IT Full time**Why work for Brennan?** *** At Brennan IT, we aim to lead, not follow. One of the ways we do this is through an open diverse culture that values performance, where anyone in the team can bring new ideas to the table and see them thrive. Our people are empowered, unique, considerate, supportive, trusting and accepting being the cornerstone of the...
-
Account Manager
3 weeks ago
Sydney, Australia Zone IT Solutions Full timeZone IT Solutions, a leading provider of consulting and resourcing services in the Information Technology and Services industry, is seeking a passionate and dedicated Account Manager (Recruitment Services) to join our team. As an Account Manager, you will play a fundamental role in driving business growth by providing exceptional recruitment services to our...
-
Service Desk Team Lead
1 week ago
Sydney, Australia Brennan IT Full time**Brennan IT** We are a national company with a reputation for delivering technical excellence and high-quality service to our customers. It's why we have been ranked as Australia's No. 1 Managed Services Provider for the past 10 years in a row. **Benefits of working at Brennan IT**: - An awesome team of people to work with - Flexible working...
-
Service Desk Manager
1 week ago
Sydney, Australia Genesis IT&T Pty Ltd Full time**Permanent Full Time**: - **Sydney CBD Office Location**: - **Flexible/Hybrid Working Arrangement** Our client is a premier Cyber Security services company specialising in comprehensive tools, expertise, and support to enhance organisations' security posture and readiness against evolving cyber threats. We are seeking a dynamic and experienced Service...
-
Applications Services Lead
6 days ago
Sydney, Australia Latitude IT Full timeFull-time strategic position within the organisation - Be the voice and driver for the organisation's SaaS Applications portfolio stack - Genuine work from home flexibility on offer We have an outstanding opportunity available for an **Key responsibilities include**: - Lead the ongoing delivery of the Application portfolio and SaaS based products of the...
-
IT Operations
4 days ago
Sydney, Australia Latitude IT Full timeJoin a globally renowned premier brand in the Digital Agency landscape - Work in a Apple / MAC technology environment - Good opportunity to learn new skills and be mentored by experienced colleagues Reporting to the Technology Director, but with day-to-day advice and guidance coming from the Senior IT Operations Analyst in the team who will guide you...
-
Service Desk Analyst
3 weeks ago
Sydney, Australia INTELLIWORX Managed IT Full time**About Us** INTELLIWORX Managed IT a fast-growing MSP with offices in Sydney, London, Boston and Auckland. We provide our small, mid-tier enterprises and multi-nationals clients design, management and support for their information technology infrastructure. We also have extensive cloud infrastructure that we own and operate around the world. We are...
-
Manager Medical Services
1 week ago
Sydney, Australia NSW Government -Department of Customer Service Full time**Manager, Medical Services - Grade 11/12** The Personal Injury Commission (PIC), within NSW Department of Customer Service (DCS), is currently looking for a Manager, Medical Services to join their team! **Benefits** - Fulltime ongoing role based in Sydney CBD - Grade 11/12; Salary package ranging from $ 134,411 - $155,445 per annum plus super - Genuinely...
-
Oracle Service Bus Developers
3 weeks ago
Sydney, Australia Zone IT Solutions Full timeAt Zone IT we are working with industry leaders to provide quality consulting and Resourcing services. We are always looking for Consultants who share the same passion and focus as we do. We know what it takes to stay on the top and ahead of the curve. That’s why out training and mentor programs are designed to bring the best from our teams.This role is...
-
IT Manager
4 days ago
Sydney, Australia Clicks IT Recruitment Full time**Systems Engineer/IT Manager** **Full-time Permanent** **Sydney CBD (On-site)** **Our Client**: Join one of Australia's premier private property groups, pioneering innovative office leasing solutions in Sydney. With a robust portfolio boasting prime properties in Sydney, we're committed to delivering high-quality work-space experiences. Our tight-knit...
-
Information Security Manager
1 week ago
Sydney, Australia Genesis IT&T Pty Ltd Full time**Permanent Full Time**: - **Global Technology Company**: - **Remote / Hybrid working arrangement** A leading global technology company is currently looking to hire an experienced Information Security Manager to be responsible for leading the cyber security team, managing the delivery of services, providing advice and risk assessments to customers. You...
-
Digital Manager
6 days ago
Sydney, Australia Latitude IT Full timeGlobally recognised manufacturing brand - South West Sydney location - Hybrid arrangement - 1 or 2 days in the office **The Client** My client, a globally recognised manufacturing brand, is looking for their next Digital Manager to join the Marketing team and drive the development, execution and optimisation of the digital marketing strategy. The role...
-
IT Service Desk Officer
4 days ago
South Sydney, Australia Clicks IT Recruitment Full timeMy client, based in the Sutherland Shire, is looking for a self motivated and enthusiastic service desk analyst to join their team on an initial 6 month contract. Australian Citizenship required and they are looking for people to start ASAP. Overview 6 month initial contract (Likely extension) 5 days a week on-site between 8am-5pm, Monday to Friday ASAP...
-
Regional IT Manager
4 days ago
Sydney Central Business District, Australia Clicks IT Recruitment Full timeThe Regional IT manager is to work closely with the Global IT director and with the operational business to support the IT service across the region. A large part of this role with be to make sure the agreed IT strategies are implemented across the managed region. **Responsibilities**: Health check the current and on going IT to make for high availability,...
-
Construction Project Manager
1 week ago
Sydney, Australia Zone IT Solutions Full timeWe are currently seeking a Construction Project Manager to join our team. You will be responsible for overseeing construction projects from start to finish, ensuring that they are completed on time, within budget, and to the highest quality standards.Responsibilities: Plan and organize construction projects, including defining project scope, goals, and...
-
Construction Project Manager
4 days ago
Sydney, Australia Zone IT Solutions Full timeWe are currently seeking a Construction Project Manager. You will be responsible for overseeing construction projects from start to finish, ensuring that they are completed on time, within budget, and to the highest quality standards.Responsibilities: Plan and organize construction projects, including defining project scope, goals, and deliverables Develop...
-
Construction Project Manager
3 weeks ago
Sydney, Australia Zone IT Solutions Full timeWe are looking for Multiple Project Managers to plan construction projects and oversee their progress along the way in a timely and cost-effective manner. You will be responsible for budgeting, organization, implementation and scheduling of the projects.RequirementsResponsibilities Oversee and direct construction projects from conception to completion Review...
-
Finance and Bookkeeping Admin- Sydney/melbourne
14 hours ago
Sydney, Australia Resource Corner IT Consulting service Full timePosition Overview: We are seeking a skilled Finance and Bookkeeping Admin to play a crucial role in ensuring the smooth financial operations including Accounts Payable (AP), Accounts Receivable (AR), Payroll, Reconciliations, and BAS preparation and administrative functions of our company. Experience Mandatory in Xero or MYOB: 3 to 5 Years Location: Sydney...
-
Associate Security Consultant
4 days ago
Sydney, Australia Resource Corner IT Consulting service Full timeDescription **Standard/Generic Requirements**: - **Tertiary qualifications at degree level in an appropriate discipline, or equivalent industry relevant experience in configuring, maintaining, and deploying security tools.** - **Good exposure to the handling of security incidents to its root cause.** - **A minimum of 3-4 years in a similar role, preferably...
-
Head of Data and Ai
1 week ago
Sydney, Australia Brennan IT Full timeAt Brennan IT, we aim to lead, not follow. One of the ways we do this is through an open diverse culture that values performance, where anyone in the team can bring new ideas to the table and see them thrive. Our people are empowered, unique, considerate, supportive, trusting and accepting being the cornerstone of the business. Brennan IT offers an...