Team Leader

2 weeks ago

Sydney, Australia ING Group Full time

Team Leader - Mortgage Services

**Are you a passionate people leader with a flair for Lending Operations?**
**Grow your career as our Team Leader within Mortgage Services**

Australia's most recommended bank is looking for an experienced **Team Leader - Mortgage Services** to join our growing **Lending Operations Team.** Working as part of the Mortgage Operations Leadership team, you'll be an active contributor to delivering on the agreed strategic objectives of Mortgage Operations.

ING Lending Operations is a supportive and dynamic team delivering innovative financial lending products which are at the forefront of digital banking in Australia. We operate in the Consumer, Residential and Commercial markets.

Are you ready to make a difference?

**What you'll do**
- Lead an operational Application Capture team including developing and maintaining a high-performance culture (up to 17 staff).
- Support the development and building of multi process capabilities within our Mortgage Services Teams.
- Support and provide Subject Matter expertise for process reviews and projects across ING.

**What we're looking for**
- Strong team leadership experience, preferably of a team with a similar size.
- Proven experience in Residential Mortgage Lending processes, ideally with a sound understanding of operations.
- Exposure to automation and innovation projects within mortgages will be highly regarded.
- Awareness of Operational Risk Management.
- Excellent coordination and communication skills to confidently liaise with internal and external stakeholders.
- Excellent working knowledge of all relevant banking legislative and privacy regulations
- Sound experience in the use of multiple IT Platforms and multi-tasking capabilities.

**What's in it for you?**
- Annual rest day - an extra day of leave
- Annual impact day - volunteer to have an impact on the community.
- Encouraged work/life balance, with a flexible combination of work from home and work in office.
- Employee Wellbeing Program so that you can be your "Best You."
- Parental Leave of up to 20 weeks paid leave to eligible employees.
- Free onsite parking at our Wyong office with great facilities nearby.
- Discounted ING Home Loans and Health Insurance.
- Drop everything and learn with over 16,000 professional and personal development courses to choose from.

**Discover what our people have to say about working at ING**:
**About Us**

At ING, we want to make life simpler and more worthwhile - for everyone who banks with us, for the people who work with us, and the community at large, too.

When you come to work at ING, you're joining a team where individuality isn't just accepted, it's encouraged. We've built a culture that's fun, friendly and supportive - it's the kind of place where you can be yourself and make the most of whatever you have to offer.

We give people the freedom to think differently, take ownership of their work, and make great things happen. We're here to help you get ahead. And with our global network, there's plenty of scope to take your career in new directions, perhaps even ones you've never considered.

We are all about celebrating success and as a result we are proud to be a WGEA Employer of Choice for Gender Equality and a certified Family Inclusive workplace.

Sound like the kind of place you'd feel at home? We'd love to hear from you.

(One last thing, ING operates a direct talent sourcing model. So no agency introductions, please.)

**Still in two minds?**

**Need more?**

Job ID REQ-10071484

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