Workforce Coordinator

3 weeks ago

Bella Vista, Australia FlexiHome Care Full time

We are excited to expand our team and are looking for a Workforce Team Leader to join us This is an incredible opportunity to join an amazing organisation that promotes authenticity, purposefulness, responsibility and understanding, with a mission to empower the vulnerable and people living with disability.

**FlexiHome Care** provides a wide range of in-home and community care support services to disabled people of all ages. We provide flexible disability support services that are centred on the client's needs and want. We provide our participant services beyond what is expected from us as we want to give them the best life they can achieve within our capability.

**Purpose of role**:_The purpose of the Workforce Team Leader is to look after the daily roster and staffing matters for staff (primarily disability support workers). This role will have sole responsibility of ensuring the smooth running of services, by ensuring shifts have been allocated, shift cancellations are addressed and staff compliant matters are escalated to appropriate personnel. The role will also be responsible for identifying staffing shortages, and screening/hiring for new individuals to fill up those gaps._

**Main duties and responsibilities**

Core responsibilities include (but not limited to):

- Maintaining all rostering matters including addressing and resolving shift cancellations, open shifts and general rostering;
- Maintaining a strong understanding of employee experience and geographic location as well as client background and services required, to match an employee with a shift;
- Rostering in alignment with legislative guidelines (sleepovers, breaks, broken shifts and overtime;
- Oversee the implementation of overall recruiting strategy;
- Consult with managers to discover staff requirements and specific job objectives;
- Write and post job descriptions on online platforms (such as SEEK, Indeed, career websites and tertiary education boards);
- Update the talent acquisition pipeline at each stage of the recruitment process;
- Help the hiring team with recruiting methods and interview questions;
- Contact new employees and prepare onboarding sessionsInforming Care Coordination and HR of staffing needs on a regular basis;
- Being proactive and analysing potential staffing shortages and taking steps to inform the relevant stakeholders;
- Establishing and maintaining relationships with all stakeholders including employees and client families, being aware of client needs and preferences and allocating staff accordingly, to meet those needs;
- Ensuring the smooth running of services;
- Documenting staffing issues and their status on the Client Services Register;

The above list is not exhaustive, and the role may change to meet the overall objectives of the company.

**Qualifications & Experience**
- Bachelor's degree in Business, Human Resources, Nursing, Health or a relevant field.
- 1 year experience in rostering, resource allocation or scheduling roles.
- Experience in disability, aged care or nursing sector

**Knowledge**
- Knowledge of the Social, Community, Home Care and Disability Services Award (highly desirable but training available)

**Skills & competencies**
- Strong communication, problem solving, time management and conflict resolution skills
- Proficient computer skills, including Microsoft Office, Google Drive/ Sheets and Rostering Systems (Connecteam highly desired)
- Be flexible and adaptable
- Ability to work under pressure and time constraints
- Excellent attention to detail
- Organised and customer service focused

**Personal Attributes**
- Professional approach.
- Business acumen.
- Ability to work under pressure.
- Organisational and time management skills.
- Excellent attention to detail.
- Confident manner.
- Positive approach to change.

**Opportunities**
- The opportunity to influence the whole of business strategy
- An inspiring and positive team environment with an active staff engagement strategy
- Ongoing support for professional development

**Application Instructions**

Please submit your resume and cover letter, explaining:

- Which 3 Skills are important for this role and why;
- Why you wish to work for FlexiHome Care.

**Requirements**:
**Recruitment Process**

Thank you for your interest in FlexiHome Care. We look forward to hearing from you

**Job Types**: Full-time, Part-time

**Salary**: $27.00 - $33.00 per hour

Schedule:

- 8 hour shift
- Monday to Friday

**Education**:

- Certificate I - IV (preferred)

**Experience**:

- rostering: 1 year (preferred)

Licence/Certification:

- NDISWC (preferred)
- Driver License (preferred)
- COVID-19 Vaccination Certificate? (3 doses) (preferred)

Work Authorisation:

- Australia (preferred)

Work Location: One location

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