IT Operations Analyst
3 months ago
Global Company
- Exciting Personal Growth Opportunities
- Generous Perks and Benefits
Opus Talent Solutions is looking for an IT Operations Analyst. This is an exciting position to join a very fast growing and award-winning company to support the local users within the Australia region.
Reporting to the IT Support Manager, this role will act as the sole IT person in the Sydney office and will be responsible for providing all levels of IT Support as well as working with the Global Team as the company continues to scale and upgrade systems & processes.
**What you will be doing**:
- Providing day-to-day EUC & Infrastructure BAU support to the Australian team
- Support users both face-to-face and remote
- Demonstrate excellent troubleshooting skills
- Work with the Global Team to implement IT initiatives locally
- Escalate issues to the Global Team where necessary
- Identify opportunities for improvement within systems & services
- Contribute to standardisation across the IT team
**What you will need to succeed**:
- At least 5+ years' experience in IT Support
- At least 2 years experience working within Infrastructure Support
- A solid technical background in MS stack - Windows servers, Office 365, Active Directory, Intune, Teams, AAD, RDS etc.
- Experience supporting Infrastructure, particularly VMware
- Experience with being the ‘go to’ sole IT Support person
- Nice to have experience includes Citrix, SQL, SD-WAN
- Understanding of ITIL
- Excellent communication skills
**The company offers excellent benefits including**:
- Flexible working arrangements
- International opportunities - work from a global office one week a year
- 30 days annual leave per year
- Completely remote work for one week a year
- Employee Sabbatical
- Social and fun office and events
If you are interested in this opportunity please APPLY now for a confidential chat
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