Technical Account Manager

3 months ago


Perth, Australia OUI Recruitment Full time

Friendly, supportive, and talented team (have confidence what you sell).
- Excellent team culture.
- 21st century workplace, with flexible working arrangements.

**Position**: Technical Account Manager

**Salary**:$110,000 - $120,000 + Super

**Location**: Perth

**Job Type**:Permanent

**Position Overview**:
A newly created role in an incredibly successful, Perth-based IT solutions and services provider, with a mission to become Australia’s most trusted MSP. They are kicking goals and have witnessed explosive growth over the past few years. They are now actively recruiting for a talented Technical Account Manager, with a strong focus on sales.

**Perks**:

- Friendly, supportive, and talented team (have upmost confidence in the solutions you are selling).
- Excellent team culture (including recognition, celebrations, and team building events).
- 21st century workplace, with flexible working arrangements.
- Nurturing of professional and personal development.

**Roles & Responsibilities**:

- Build and maintain excellent relationships with customer base.
- Build a deep understanding of individual customers technical requirements.
- Regular check in with customers, offer insights, suggestions, and additional services.
- Adress customer concerns (when required).
- Attend meetups, conferences, and events.
- Coordinate with delivery team to ensure customers are fully updated on progress.
- New business development and proactively identify sales opportunities with potential customers.
- Develop and present personalised solutions, to meet customers needs.
- Maintain accurate records of customer interactions, monitor pipelines, and run sales reports (using CRM).
- Stay updated on industry trends, emerging technologies, and competitors’ offerings.

**To Succeed in This Roles**:

- Proven experience in an Account Management or Business Development role, within an IT Services business.
- Be a team player, approachable, with a growth mindset.
- Excellent communication, presentation and customer service skills.
- Highly motivated with a proven sales record.
- _
- We represent organizations that promote diversity and welcome all qualified applicants regardless of race, gender, disability, religion/belief, sexual orientation, or age._
- _

**Number**: (08) 6219 8033


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