Customer Service Manager
2 months ago
Provide technical & sales support for hydraulic machinery - pumps, valves etc
- Quoting customers for repairs and parts, hydraulic, pneumatic machinery
- $100 to $120k base on experience, salary role, 38 hours a week + vehicle
**_Perfect for a Technician / Fitter, wanting to get off the tools. Customer / Service lead, full-time position not casual, negotiable base salary, smallish branch, vehicle and fuel card provided. $150k all in package._**
**Client and the Role**:
A leading Global OEM in Brisbane requires a technically minded, Customer Service Manager, to oversee a team of field technicians, product performance, and sales support.
They are at the forefront of developing new and innovative technology, operating across 7 locations throughout Australia they require a trade-qualified or engineering professional with experience as a service fitter, good all-round hydraulic and pneumatic component knowledge - pumps, valves, sensors, cylinders etc.
**Responsibilities & an overview**:
- Provide mechanical, hydraulic, pneumatic, technical, and sales support.
- Training and development of technicians and fitters, staff members.
- Developing relationships with customers, walking them through their products.
- Project planning of workshop activities.
- Scheduling and planning of field-based engineering activities in the region.
- 100% Product & Business Promotion - Growth and Business Development.
- Operational and business unit continual improvement.
**You**:
- Full working rights in Australia
- 5 years within a similar role - engineering, and sales coaching and leadership.
- Deep knowledge of pneumatic, hydraulic, mechanical design, and engineering.
- Excellent communication and presentation skills.
NDR is a leading Manufacturing & Operations Recruitment specialist in the Australian and Asia Pac market.
**_Your People For Tomorrow. Right First Time._**
**_#manufacturing #operations #nextdayrecruitment #NDR_
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