Customer Service Manager

1 month ago

Brisbane, Australia Stream Consulting Group Full time

Brisbane CBD location
- No previous corporate office experience required
- Monday - Friday hours - no weekend work

**Company**
This company is a highly established, modern and respected serviced office/ co-working space provider. Join this booming industry as more and more companies are now looking to use a serviced offices as a base rather than having their own office space due to flexible working

The company is nationally established in 5 major cities around Australia - Brisbane, Gold Coast, Sydney and Melbourne and with 2 offices in their Brisbane office currently they are looking to grow the team.

The company is looking to expand rapidly in all locations over the next year.

**Role**
Your role as a Customer Service Manager will involve you being the main point of contact for all new and existing clients. Reporting directly to the COO and CEO you will be able to gain varied exposure to all things sales within the booming serviced office industry.

Your day to day will be varied, giving you great exposure to a number of different tasks involving:

- Help look after the day to day running of the office, ensuring smooth operations
- Working closely with the Centre team to create autonomy within the business
- Communicating with your team and clients to solve any problems or to answer any questions
- Organising meetings and tours of the office spaces
- Onboard new clients
- Upselling any existing leases and taking enquiries from prospective customers
- Sales reporting

**What's in it for you?**
- Break into a corporate setting This is a great opportunity for someone customer service focussed to break into a corporate role
- Work within an industry that is growing and becoming greatly demanded in the working world
- Progression to Area Manager
- No weekend work Monday-Friday 9am-5pm working hours
- Join an employer of choice - Staff here are promoted internally
- A competitive commission structure
- Work closely with Senior Management

**About You**

As a Customer Service and Sales Manager you will have a natural knack for customer service. You be well presented, be a flexible worker, have great communication skills and have a can do attitude.

You don't need to come from a serviced office background but do come from a face to face customer service background. If you want to transition over to a corporate Monday - Friday job this could be the right fit for you.

**If you resume isn't ready, please still contact me as we are recruiting for this role ASAP.

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