Service Manager

4 weeks ago

Newcastle, Australia NSW Government -Hunter New England Local Health District Full time

**Employment Type**:Permanent Full Time

**Position Classification**: Health Manager Level 5

**Remuneration**:$161,042 - $180,143 Per Annum + 11% Super + Salary Packaging

**Hours Per Week**: 40

**Requisition ID**: REQ464543

**Applications Close: Sunday, 18th February 2024**

**Service Manager**

**Surgical Services**

**John Hunter Hospital**

**About the role**:
Are you a leader who thrives on a challenge and is passionate about reviewing and improving processes?

This senior leadership position within Surgical Services at John Hunter Hospital may be for you.
- This position will hold overall responsibility and accountability for the operational management of Surgical Services within John Hunter Hospital.
- You will provide leadership and direction to ensure services are delivered consistently to every patient every time.
- You will promote excellence in all disciplines across the service to ensure continual improvement in work practice is executed to improve health outcomes for the patients who access these services.
- Reporting to the General Manager, you will be supported by the Surgical Services leadership team and the John Hunter Hospital Executive team.
- You will collaborate with Service Managers of all specialities, to support one another and work towards delivering consistent, high-quality care for patients throughout the facility.
- You will assist in the Ministry of Health surgery review which aims to reduce surgery waitlists. This will involve attending meetings 2-3 times per week and actioning outcomes.
- You will collaboratively work with a range of professional groups and critical organisational partners.

**Where you’ll be working**:
This is an opportunity to work for one of the largest local health districts in NSW which services a population of more than 900,000 people across the Hunter, New England, and Lower Mid North Coast areas. You will be based at our district's largest hospital, John Hunter Hospital, which is a Level 6, tertiary referral, major trauma, and teaching hospital.

The position is within the Surgical Services Leadership Team, which is a challenging but rewarding environment. You will be joining a team of multi-disciplinary professionals who work in a dynamic and fast-paced environment.

Newcastle is NSW's second-largest city with a prime coastal location. It boasts stunning beaches, a gorgeous coastline, NSW's largest saltwater lake, National Parks, and is located close to the Hunter Valley Wine region - there is so much to explore and enjoy As a centre for manufacturing, mining, retail, health, tourism, education, IT, call centres, and finance, Newcastle and the Hunter offers real employment choices for your partner and excellent schooling options for your children.
- See what Newcastle has to offer:_
- Newy with Kids
- Hunter Hunter

**This position is for you if**:

- You hold tertiary qualifications in health administration, business, or a related degree with a health-related focus and/or relevant equivalent extensive senior management experience in line with the position.
- You have a thorough understanding of the waitlisting model of care within the Ministry of Health or are someone who can easily adapt to learning this.
- Have experience in the surgery speciality in your chosen field.
- Are passionate about reviewing and improving processes.
- Enjoy being challenged and can juggle many projects at one time.
- You have the ability to lead and manage the vision, planning, development, implementation, and evaluation of Surgical Services to ensure the efficient, effective, and timely delivery of healthcare services.

**Benefits**:

- Relocation assistance - packages can be discussed
- Sustainable Healthcare: Together towards zero
- ADO's each month (for full-time employees)
- 4 weeks annual leave (pro-rata for part-time employees)
- Salary packaging options
- Fitness Passport
- Employee Assistance Program (EAP) for staff and family members
- Opportunity to work and collaborate with a range of non-clinical and clinical professionals

**Need more information?**

**Information for Applicants**:
**If you have permanently relocated specifically to take up your new position with HNELHD, there may be costs related to your relocation that you can Salary Package in addition to 'normal' Salary Packaging if you meet the eligibility criteria.**

**We are unable to accommodate visa sponsorship for applicants requiring a visa for this position.**

**An eligibility list will be created for future permanent full or part-time and temporary full or part-time vacancies.**

**This is a Category A position.** **Recommended applicants will be reviewed for compliance with **NSW Health policy directive **PD2023_022: Occupational Assessment, Screening and Vaccination against Specific Diseases** for Category A positions prior to offer. **All new employees must agree to comply with the requirements outlined in the policy.

**All NSW Health workers are required to have completed a prima

  • Service Centre Manager

    3 weeks ago

    Newcastle, Australia NSW Government -Department of Customer Service Full time

    **Job Title**: Service Centre Manager **Salary**: SNSW Grade 7/8 ($95,136 - $112,164 plus employer's contribution to superannuation and annual leave loading) **Location**:Singleton NSW/Muswellbrook NSW (Hub and Spoke sites) **Employment Status**: Full-time, ongoing We are currently recruiting for the position of Service Centre Manager at our...

  • Service Nsw

    2 weeks ago

    Newcastle, Australia NSW Government -Service NSW Full time

    **Service NSW - Frontline Customer Service - Newcastle & Maitland** **Customer Concierge Operator** **Digital Service Representative (Service Centre Only)** **Customer Service Representative** **Customer Concierge Operator - **SNSW Clerk Grade 2- starting annual salary $56,102 **Digital Service Representative - **SNSW Clerk Grade 2/3- starting annual...

  • Service Coordinator

    3 weeks ago

    Newcastle, Australia NSW Government -Department of Customer Service Full time

    **Job Title**: Service Coordinator **Salary**: SNSW Grade 6 ($87,504 - $93,111 plus employer's contribution to superannuation and annual leave loading) **Location**:Singleton NSW/Muswellbrook NSW (Hub & Spoke sites) **Employment Status**: Full-time - ongoing opportunity We are currently recruiting for the position of Service Coordinator at our...

  • Customer Concierge Operator/digital Service

    4 weeks ago

    Newcastle, Australia NSW Government -Service NSW Full time

    **Customer Concierge Operator/Digital Service Representative - Lithgow** **Position**: Customer Concierge Operator - Contact Centres **Grade**: SNSW Clerk Grade 2 **Customer Concierge Operator **Lithgow **Role Type**: Multiple Temporary and Ongoing Positions; Full-time, part time and flexible work arrangements available. Also looking to add to the Talent...

  • Customer Concierge Operator/digital Service

    4 weeks ago

    Newcastle, Australia NSW Government -Service NSW Full time

    **Customer Concierge Operator/Digital Service Representative -** **Newcastle, Maitland, Gosford** **Position**: Customer Concierge Operator - Contact Centres **Grade**: SNSW Clerk Grade 2 **Customer Concierge Operator **Newcastle, Maitland, Gosford **Role Type**: Multiple Temporary and Ongoing Positions; Full-time, part time and flexible work...

  • Customer Concierge Operator/digital Service

    4 weeks ago

    Newcastle, Australia NSW Government -Service NSW Full time

    **Customer Concierge Operator** **Digital Service Representative** **Newcastle and Maitland Contact Centre | Service Centres **Toronto, Warners Bay, Wallsend, Newcastle, Cessnock, Maitland, Raymond Terrace, Nelson Bay** *** **Customer Concierge Operator - **SNSW Clerk Grade 2 - starting annual salary $58,346 **Digital Service Representative - **SNSW...

  • Service Manager

    4 weeks ago

    Newcastle, Australia A.I.R Recruitment Full time

    $130k-$150k + super - Company car - Ongoing training and career development - Opportunity to join a growing and innovative company with a great reputable for service and product! Our client is proudly known as experts in their industry, servicing the Newcastle, Hunter and Central Coast for more than 70 years. They are dynamic and have a strong market...

  • Service Manager

    2 weeks ago

    Newcastle, Australia Rentokil Initial Full time

    Initial Hygiene has an excellent opportunity for a Local Service Manager to join our team. Based in our Newcastle office, this role is to lead and manage a team and based out of Newcastle - Sandgate. Reporting to the Service Delivery Manager, you will be responsible for leading, managing, and developing a team of Service Technicians to ensure quality...

  • Service Manager

    2 weeks ago

    Newcastle, Australia Rentokil Initial Full time

    Initial Hygiene has an excellent opportunity for a** Local **Service Manager **to join our team. Based in our Newcastle office, this role is to lead and manage a team and based out of Newcastle - Sandgate. Reporting to the Service Delivery Manager, you will be responsible for leading, managing, and developing a team of Service Technicians to ensure quality...

  • Customer Concierge Operator/digital Service

    6 days ago

    Newcastle, New South Wales, Australia NSW Government -Service NSW Full time

    Customer Concierge OperatorDigital Service RepresentativeNewcastle and Maitland Contact Centre | Service Centres Toronto, Warners Bay, Wallsend, Newcastle, Cessnock, Maitland, Raymond Terrace, Nelson Bay*****Customer Concierge Operator - SNSW Clerk Grade - starting annual salary $58,346Digital Service Representative - SNSW Clerk Grade 2/- starting annual...

  • Service Manager

    5 days ago

    Newcastle, New South Wales, Australia A.I.R Recruitment Full time

    $130k-$150k + super Company car Ongoing training and career development Opportunity to join a growing and innovative company with a great reputable for service and productOur client is proudly known as experts in their industry, servicing the Newcastle, Hunter and Central Coast for more than 70 years. They are dynamic and have a strong market presence backed...

  • Service Manager

    4 days ago

    Newcastle, Australia QBE Insurance Group Limited Full time

    Service Manager **Primary Details** Time Type: Full time Worker Type: Employee **Service Manager** - Newcastle based - Permanent Full time role **The opportunity** It's an exciting time to be joining QBE's Managed Fund Claims (Worker's Compensation). As a Service Manager, you will be responsible for providing direction, coaching, and coordination for a...

  • Service Manager

    1 month ago

    Newcastle, Australia QBE Insurance Group Limited Full time

    Service Manager **Primary Details** Time Type: Full time Worker Type: Employee **The opportunity** It's an exciting time to be joining QBE's Managed Fund Claims (Worker's Compensation). As a Service Manager, you will be responsible for providing direction, coaching, and coordination for a team of Case Managers and specialists. You will provide advice to...

  • Service Manager

    1 week ago

    Newcastle, Australia QBE Insurance Group Limited Full time

    Service Manager **Primary Details** Time Type: Full time Worker Type: Employee **The opportunity** It's an exciting time to be joining QBE's Managed Fund Claims (Worker's Compensation). As a Service Manager, you will be responsible for providing direction, coaching, and coordination for a team of Case Managers and specialists. You will provide advice to...

  • Service Manager

    6 days ago

    Newcastle, Australia QBE Insurance Full time

    **Primary Details** Time Type: Full time Worker Type: Employee **Service Manager** - Newcastle based - Permanent Full time role **The opportunity** It's an exciting time to be joining QBE's Managed Fund Claims (Worker's Compensation). As a Service Manager, you will be responsible for providing direction, coaching, and coordination for a team of Case...

  • Service Manager

    6 days ago

    Newcastle, Australia QBE Full time

    Primary Details Time Type: Full time Worker Type: Employee - Service Manager- Newcastle based- - Permanent Full time role- The opportunity - It’s an exciting time to be joining QBE’s Managed Fund Claims (Worker’s Compensation). As a Service Manager, you will be responsible for providing direction, coaching, and coordination for a team of Case...

  • Service Manager

    4 weeks ago

    Newcastle, Australia QBE Insurance Full time

    **Primary Details** Time Type: Full time Worker Type: Employee **The opportunity** It's an exciting time to be joining QBE's Managed Fund Claims (Worker's Compensation). As a Service Manager, you will be responsible for providing direction, coaching, and coordination for a team of Case Managers and specialists. You will provide advice to the team on...

  • Service Manager

    2 weeks ago

    Newcastle, Australia nib Group Full time

    Service Manager **Let's talk about who we are** The nib Group has a mission and vision of people enjoying better health. Through our success, we aspire to more prosperous and sustainable communities, not only the creation of enterprise value. nib is a trusted health partner, helping members and travellers make more informed healthcare decisions, transact...

  • Service Manager

    4 weeks ago

    Newcastle, Australia QBE Full time

    Primary Details Time Type: Full time Worker Type: Employee - The opportunity - It’s an exciting time to be joining QBE’s Managed Fund Claims (Worker’s Compensation). As a Service Manager, you will be responsible for providing direction, coaching, and coordination for a team of Case Managers and specialists. You will provide advice to the team on...

  • Service Manager

    6 days ago

    Newcastle, New South Wales, Australia nib Group Full time

    Service ManagerLet's talk about who we areThe nib Group has a mission and vision of people enjoying better health. Through our success, we aspire to more prosperous and sustainable communities, not only the creation of enterprise value. nib is a trusted health partner, helping members and travellers make more informed healthcare decisions, transact with...