Manager in Strategic Design, Innovation, Cx, Ex

2 months ago

Sydney, Australia Opus Recruitment Solutions Full time

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**Exciting Opportunity for a Manager in Strategic Design** ????

Are you a strategic thinker with a passion for Human-Centered Design, Customer Experience, and Innovation?

My client is making a mark on human experiences that are powered by human centred design.

**Role Overview**:
As the Strategy Manager, you will be the visionary force behind the HCD, CX, EX, and Innovation initiatives across a variety of industries including medical technologies, non-for-profits and fintech. You'll work autonomously and with a high-performing team across multiple projects to ensure products and services are not just cutting-edge but also resonate deeply with the customers.

Collaborating with clients, you'll be the key client liaison to lead project engagements end-to-end, seeking to deeply empathise and understand the needs of the client and collaborate closely with the project teams to develop top-notch deliverables that will truly move the needle.

**Requirements**:

- 5 + years’ experience in a strategic role, with a focus on HCD, CX, EX and innovation.
- Exceptional project management and leadership skills.
- Ability to translate complex concepts into actionable strategies.
- 3 + years consulting experience leading end-to-end projects.
- You have designing, facilitated and run workshops with stakeholders.
- Develop thought leadership relating to innovation, customer and employee experience.

**Benefits**:

- Hybrid, 3 days in office
- Rapidly growing consultancy with exciting projects
- Work closely with C-Suite stakeholders and clients
- Work life balance is a must No late nights or weekend work
- Well-being and health employee benefits

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