![SIRVA](https://media.trabajo.org/img/noimg.jpg)
Relocation Consultant
1 month ago
Relocation Consultant (FTC 6 months) for peak seasons
Position Summary
The Relocation Consultant (RC) is responsible for coordinating the delivery of local destination service programs based on SIRVA Relocation clients’ policies and benefits.
He/She will act as the primary point of coordination and accountability to internal SIRVA Consultants and transferring assignees while maintaining the highest levels of customer service.This includes managing expenses at the lowest possible level for the corporate client while contributing to optimum revenues for SIRVA Relocation.
Functions and Responsibilities
80%
- Under the allocation from the client, administer and manage the process of the relocation for the assignee and family from their pre-decision trip to arrival through to settling in and ongoing support management. This may also include services like preview trip, home search, school search, settling in and repatriation.
- Administer initiating documentation from clients and establish (and maintain) paper and soft files.
- Make timely contacts with SIRVA internal consultants, 3rd party providers and designated assignees within given Key Performance Indicators (KPIs)
- Coordinate with all internal departments/functions to ensure successful assignee experience.
- The RC is expected to remain up to date on local as well as expatriate issues in the international community including but not limited to, knowledge about the housing market (basic knowledge), international schools, recreation, health issues, public transportation, groceries, ‘Expatriate’ activities, domestic help etc.
- The RC is expected to maintain inventories of SIRVA Relocation reference materials for the Expatriate ‘Welcome Kit’ and to keep abreast of useful information that is deemed beneficial for the destination service program
- Maintain good relationships with international schools (administrators) and to be updating international schools occupancies and participating in school invitations to ensure we have full knowledge on the school curriculums.
- Educate assignees or internal consultants on minor relocation issues as these relate to transferring family, communicate with Client HR (where applicable) regarding exception management specific to individual assignees, including recommendations on specific exceptions to policy; providing status updates, and keeping client HR abreast of issues and solutions that arise such that the Client is not ‘blindsided’
- Work according to the requirements of the Company Quality System.
- Report real and potential problems, as well as any unsatisfactory practices, to your manager for action.
15%
- Maintain the Relocation Database -SMARTS / Service Engine
- Manage the 3rd parties providers like field consultants, car rental companies etc and liaise with them in coordination of the destination service program for the transferring assignee and family member(s), where applicable.
- Provide SIRVA Relocation reports as requested.
5%
- Participate in client/prospect visits and presentations, where required
Qualifications and Preferred Skills
- 3-5 years experience in real estate, relocation, human resources and/or accounting or finance.
- Excellent communication and diplomatic skills: preferably with experience in living abroad and / or communicating with all levels of employees, and across cultures.
- Prefer fluent English speaker plus one or more languages
- Must have a strong customer service background with ability to build relationships, proven skills in project and service partner management are required.
- Must be a Team player and self-starter with initiative and drive
Education and Certification Requirements
- Bachelor’s degree preferred
SIRVA brings together strong, collaborative people in a dynamic culture of mutual respect, support, and passion for the brand and product. We believe innovation drives winning performance, and we constantly challenge ourselves to be the very best we can in every aspect of our business. You will be surrounded by some of the brightest and most driven people in the industry. At SIRVA, you will be in great company
At SIRVA, we're committed to cultivating a workplace that reflects the diversity of the global organizations that we serve. We recognize that building an inclusive, engaged company culture results in empowered employees that reflect a wide range of approaches and perspectives. Those perspectives lead to new ideas. New ideas lead to innovation and excellence. Our approach to diversity, equality and inclusion is driven by a commitment to these values and a belief that diversity makes our company stronger.
SIRVA is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, military status, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. SIRVA also prohibits harass
We have other current jobs related to this field that you can find below
-
Relocations Consultant
4 weeks ago
Melbourne, Australia Toll Group Full timeCompany Description Global Logistics provides sophisticated supply chain solutions, from end-to-end or part solutions, warehousing and distribution to dedicated transport solutions, across the globe and to some of the most remote corners of the world. Government & Defence provides specialised logistics expertise, including relocation services. We work with...
-
Relocations Consultant
2 weeks ago
Melbourne, Victoria, Australia Toll Group Full timeCompany DescriptionGlobal Logistics provides sophisticated supply chain solutions, from end-to-end or part solutions, warehousing and distribution to dedicated transport solutions, across the globe and to some of the most remote corners of the world.Government & Defence provides specialised logistics expertise, including relocation services. We work with...
-
Relocation Consultant
3 weeks ago
Melbourne, Australia Claymore Thistle Full timeAre you looking for a unique and highly flexible role? We are looking for a team member for a casual role to start with a view to going part-time permanent. We are a relocation agency. We take the stress, overwhelm and hassle out of local, interstate and international relocations and we are looking for a team member who can help us look after our very...
-
Relocation Consultant
4 weeks ago
Melbourne, Australia Claymore Thistle Full timeAre you looking for a unique and highly flexible role? We are looking for people in the Melbourne area for a part-time permanent role. We are a national relocation agency. We take the stress, overwhelm and hassle out of interstate and international relocations and we are looking for a kick ass team member who can help us look after our clients. Come join...
-
Melbourne, Australia Procare Group Full timeRelocation assistance provided! - Join a leading national provider of Injury Management & Rehab services! - Ongoing opportunities for career development! The Procare Group is an ever-growing national business of over 25 years. Our values are at the core of our business; Work Together, Be Accountable, Clarity in Communication and Find a Solution. At Procare...
-
Clinical Care Manager Aged Care
4 weeks ago
Melbourne, Australia Healthcare Australia Full timeExcellent career development and mentorship - Relocate to TASMANIA - Relocation & Salary Pakcgaing **RELOCATE TO TASMANIA** **About Us** Healthcare Australia is Australia's largest nursing recruitment agency and therefore we are able to offer you the best opportunities across Australia. We specialise in the sourcing and placement of health professionals...
-
Servicenow Consultant
4 weeks ago
Melbourne, Australia Sysintegra Pty Ltd Full timeWe are currently looking for expert ServiceNow Consultants for our Melbourne and Sydney team. Following are the required skills and experience for these positions: - Experience in Configuration Management Database (CMDB) - ServiceNow ITSM Configuration and Development skills. - Ability to consultatively engage with our customers for requirements analysis...
-
Education Consultant
4 weeks ago
Melbourne, Australia Vision Consultants Australia Full timeVision Consultants, an Education and Migration Consultants, with offices in Melbourne, Sydney, Hobart and Adelaide, is seeking experienced Education Consultants to join our Melbourne team to grow the sub-continent market. This is an excellent opportunity to work under supervision of an experienced team of registered migration agents. Skills and...
-
Servicenow Consultant
1 month ago
Melbourne, Australia Sysintegra Pty Ltd Full timeWe are currently looking for expert ServiceNow Consultants for our Melbourne and Sydney team. Following are the required skills and experience for these positions: - Experience in Configuration Management Database (CMDB) - ServiceNow ITSM Configuration and Development skills. - Ability to consultatively engage with our customers for requirements analysis...
-
Education Consultant
2 weeks ago
Melbourne, Australia Victory Education Consultancy Full time**Requirements**: - Minimum bachelor's degree graduate - Have at least 2 years of experience as an Australian/International education consultant - Familiar with the enrollment process and the Australian study options - Excellent proficiency in English and Tagalog - Computer & Internet literate - Have good communication skills - Honest - Eager to learn...
-
Management Consultant
4 weeks ago
Melbourne, Australia dandolopartners Full time_dandolopartners is seeking a Management Consultant to join their growing team in the role of Consultant. This is an exceptional opportunity for a driven individual to join one of Australia’s leading public policy and strategy consultancies._ - Based in Melbourne, the Management Consultant will work in the role of Consultant with dandolopartners’...
-
D365 Functional Consultant
4 weeks ago
Melbourne, Australia IBU Consulting Private Limited Full timeWe are hiring for D365 Functional Consultant - Field Services for our reputed client based in Melbourne, Australia (Role: D365 Functional Consultant - Field Services) **Job Types**: Full-time, Permanent **Salary**: $50,000.00 - $150,000.00 per year Schedule: - Day shift - Morning shift Supplemental pay types: - Performance bonus Ability to...
-
Education Consultant
3 weeks ago
Melbourne, Australia UNITED CONSULTING GROUP PTY LTD Full time**Our Company is looking for an Experienced Education Consultant for a long term Career Opportunity.** **Position Description** - Consult international students to facilitate their admission in registered training organisations - Guide international students on the various courses to help them achieve their study goals in Australia - Researching and keeping...
-
Business Sales Consultant
2 weeks ago
Melbourne, Australia Direct Solutions Marketing Full timeThis is a commission-based position offering uncapped commissions of up to $1000 per sale. If you are a results-driven individual with a passion for sales and a desire to succeed, please advise a date for interview. Responsibilities include face to face consultations with business owners, providing consultative advice, achieving sales...
-
Chinese Immigration Consultant
3 weeks ago
Melbourne, Australia Sunwoods Consulting Group Full timeWe are a prominent study and immigration services company located in the heart of Melbourne CBD. As part of our expansion, we are seeking an experienced Senior Immigration Consultant to join our dynamic team. **Responsibilities**: - Develop and maintain partnerships with educational institutions, migration agents, and other relevant stakeholders to expand...
-
Talent Acquisition Consultant
2 weeks ago
Melbourne, Australia Delivery Centric Technologies Full timeWe are currently looking for Passionate **Talent Acquisition Consultant** who are based out of **Melbourne**. **Role Title**:Talent Acquisition Consultant **Location**:Melbourne **Employment Type**: Full Time **Responsibilities and Duties** - Manage the entire recruitment process, including **sourcing, screening, interviewing, and hiring**: - Work...
-
Migration Consultant
3 weeks ago
Melbourne, Australia ecare careers Full timeEcare Careers is a growing organization providing diverse career services including accounting/finance/IT training, recruitment and corporate consulting across a range of industries. Due to fast growth, the company is looking for two to join our dynamic team in Melbourne CBD: Job Duties: - Attend to customer telephone inquiry and meeting - Set up and follow...
-
Education Consultant
1 week ago
Melbourne, Australia Vision Consultants Australia Full timeVision Consultants, an Education and Migration Consultants, with offices in Melbourne, Sydney, Hobart and Adelaide, is seeking experienced Education Consultants to join our Melbourne team to grow the sub-continent market. This is an excellent opportunity to work under supervision of an experienced team of registered migration agents. Skills and...
-
Recruitment Consultant
2 weeks ago
Melbourne, Australia Foster Lawson Full time**An opportunity to get in with a dynamic, growing company who has excellent job flow.** If you’re a graduate wanting to work with the number one recruiters in their sector. This is an excellent opportunity and time to join an extremely successful executive search scheme. Joining our client means joining a consultancy that values its employees and...
-
Investement Sales Consultant
3 weeks ago
Melbourne, Australia MIG SONS & Co Full time**Ethics, Morals, Honesty—supported with a proven 5-Star end-to-end solution.** MIG SONS & Co has the perfect career opportunity for an experienced Property, Investment Consultant to help raise funds and capital for investment in Farm Land and developments across Australia. **What We’re Looking For**: - Have a passion to serve others - Be outcome...