Relocations Consultant

2 weeks ago

Melbourne, Victoria, Australia Toll Group Full time
Company Description


Global Logistics provides sophisticated supply chain solutions, from end-to-end or part solutions, warehousing and distribution to dedicated transport solutions, across the globe and to some of the most remote corners of the world.

Government & Defence provides specialised logistics expertise, including relocation services.

We work with clients at all levels of government to deliver an extremely diverse range of logistics solutions - from the distribution of healthcare products, managing the relocation of their employees, delivering fleets of government vehicles, through to helicopter rescue services.


Job Description:

Permanent fulltime opportunity with flexible work options available
Toll Group is seeking a highly motivated Relocations Consultant to join our Government & Defence team.

If you are a dynamic, proactive individual with exceptional communication and organizational skills, and have a passion for providing outstanding customer service, we would love to hear from you This is a fantastic opportunity to contribute to our innovative and industry leading company.


Based out of Melbourne, you will play a vital role in ensuring Defence personnel have a positive and satisfying relocation experience.

This includes arranging and completing on site visits to residences to determine the scope of their move.

Join a dynamic and inclusive team, where you will be given the autonomy to determine what your work day looks like, with flexible work arrangements and career development pathways available.


As a Relocations Consultant, you will:

  • Conduct detailed assessments of Defence personnel's removal needs
  • Act as a point of contact for clients throughout the removals process
  • Coordinate and plan the logistics of each removal, ensuring smooth and efficient operations
  • Liaise with various stakeholders, including case managers, operations teams, and thirdparty vendors
  • Offer professional advice and guidance on best practices for a successful move
  • Maintain accurate records and databases related to removals, ensuring all information is uptodate.

Qualifications:

***To be successful in this role, you will need: - Previous experience in customer service industry is highly advantageous.

  • Excellent communication and interpersonal skills.
  • Strong negotiation and problemsolving abilities.
  • Exceptional organizational skills and attention to detail.
  • A positive and customeroriented approach to work.
  • Current C Class drivers licence
Additional Information

Be Connected


With a bold vision and innovative drive, join our 16,000 colleagues as we lead industry change and transform how customers best meet their global supply chain needs in a meaningful and sustainable way.

There are countless opportunities to learn and make a real impact in shaping our industry's future. Grow with diverse challenges amongst a friendly and inclusive global culture.

Take pride in building relationships that matter, because being connected is at the centre of what makes Toll great - it's what makes our possibilities endless.


To be considered, you must be entitled to work in the specified country and be prepared to undertake pre-employment checks including a criminal history check and medical assessment.

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