Technical Sales Specialist

7 months ago

Perth, Australia Krux Analytics Full time

At Krux, Innovation Happens Together, by being a true partner to our customers, by valuing collaboration and teamwork by including diversity of industry and life experience.

As a Technical Sales Specialist, you will share in our passion to lead and drive change within the mining exploration industry. You will be the primary resource for all strategic sales activities, actively promoting Krux and providing technical product demonstrations. In this role you will also be responsible for articulating the business value of Krux to both business and technical users.

At Krux, you will be a part of a team that is self-motivated to solve problems, excited to learn and be challenged, and likes to have a little fun.

Who Are We?

Krux builds innovative SAAS solutions for the mining industry. We empower our customers to make better decisions through real-time data management and analytics. Understanding our customer's needs and the ability to solve their problems is what sets us apart. Krux, founded in 2016 and headquartered in Alberta, has global reach. We support client's operations on every continent (well, except Antarctica).

What You Will Do
- Increase client base and subscription revenue.
- Represent Krux as a technical leader in real-time data solutions for exploration. This may be through technical sessions at tradeshows, webinars, blog posts and/or technical documentation on our software solutions.
- Seek integration and collaboration opportunities with strategic partners in line with our customer’s needs and company vision.
- Keep a pulse on the market as to how we can continue to innovate and solve customer pain points. Work closely with our product team to contribute to the product roadmap.
- Work with marketing on development of product positioning and messaging to differentiate our product. Plan the launch of new products and major feature releases.
- Consult with customers to provide subscription pricing and determine scope for custom solutions.
- Establish, nurture, and maintain customer partnerships.
- Document leads, prospects, customer interactions within our CRM (Hubspot).
- Deliver technical deep-dives, demonstrations, and training.

Who You Are
- You are organized, motivated and a self-starter with high standards and attention to detail.
- You have excellent written and verbal communication skills; a knack for delivering compelling presentations and product demonstrations.
- You are a problem solver: you have a consultative approach to solving your customer’s business challenges.
- An aptitude to easily learn software functionality, through both in-house training and self-learning.

What You Bring
- A Bachelor's degree in Commerce, Engineering, or Geology or relevant industry experience.
- 5+ years of experience with SaaS sales and/or relevant experience within the mining/drilling industry.
- Previous experience with surface and underground exploration drill programs and contractors considered an asset.
- Ability to work well independently and manage workload in a dynamic agile startup environment.
- Intermediate to Expert Level experience working in Microsoft Office (Outlook, Word, PowerPoint)
- Must be fluent in English

Travel Requirements: 30% Travel expected, possibly overseas travel

Work remotely: Hybrid

When You Work at Krux
- You will be valued and respected. We believe every team member brings valuable ideas and experiences no matter their seniority. We support and empower the team, and trust you to get the job done.
- You will be part of a team where we lend each other a hand. We strive for high performance by fostering an environment that emphasizes communication, collaboration, and mentorship. We believe that the only way to succeed is together.
- You will help our customers. Not every role is customer facing but at the end of the day we are all working to make our customer’s lives easier. Our goal is to create innovative solutions with a strong emphasis on user experience.
- You will have a life outside of work. We have partners, kids, families, and friends too, so we realize that work is just one part of your life. Krux offers work life balance with flexible hours and work from home options.

We value the power of our differences and at Krux, we walk our talk. We have a diverse team including in leadership positions and are dedicated to creating a diverse, equitable and inclusive environment. We ensure equal opportunity for all applicants and encourage people of all visible minorities, including Indigenous applicants, and those of any religion, sex, age, ability, sexual orientation, gender identity or expression to apply.

Now What?

If this position sounds like a great fit, we want to hear from you Here’s how to apply:

- Submit your Cover Letter and Resume
- And one special request: Include an answer to this question in your cover letter. _What inspires you to lead the digital transformation?_

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