Medical Receptionist
4 weeks ago
Cochlear is the global market leader in implant hearing solutions. Cochlear's mission is to help people hear and be heard. Around the world, more people chose a Cochlear-branded hearing implant system than any other. A Cochlear Implant is an electronic device that is surgically implanted under the skin near the ear that restores hearing to those who suffer from severe hearing loss. It’s an incredible piece of engineering and the only product in the world that restores a sense through technology. Imagine using your experience to help people around the world to hear again. We can offer a unique opportunity to join Cochlear, an iconic Australian company, leading the world in implantable hearing solutions. Our mission is to help more people to hear.
Top 3 Reasons to Apply:
- Be the welcoming face and voice of Cochlear’s East Melbourne clinic.- Support life-changing hearing solutions through meaningful client interactions.- Enhance your skills in a supportive healthcare environment.
Join Cochlear as a Medical Receptionist to make a real impact within a patient-focused clinic. In this role, you’ll be the first point of contact for clients, providing exceptional service while managing essential administrative tasks to support the Cochlear Care Centre’s smooth operation.
Cochlear has an opportunity for a Medical Receptionist based in our Melbourne office on a casual basis. In this role, the successful Medical Receptionist will manage front-desk responsibilities, coordinate billing processes, and ensure the efficient operation of the reception area, supporting a high standard of care for Cochlear clients.
Responsibilities include:- Scheduling and confirming client appointments.- Processing payments and handling billing for Medicare, NDIS, and DVA.- Assisting clients with device troubleshooting and providing spare parts when needed.- Maintaining stock and supplies for the clinic and overseeing the cleanliness of the waiting area.- Updating client records and managing electronic databases accurately.
What makes this opportunity unique?
This role offers the chance to contribute to Cochlear’s mission by directly supporting patients at a crucial point in their hearing journey. You’ll join a team dedicated to improving people’s lives while developing your skills in a dynamic, patient-centered setting.
About You. As we grow our operations, we are looking for people who share our passion for delivering quality hearing solutions to our customers. To add value to Cochlear in this role, you'll be able to demonstrate the following skills and experience:
Essential Skills:
- Proficiency with computer systems, including accounting, spreadsheets, and word processing.- Minimum 2 years of experience in reception or office administration.- Strong decision-making, problem-solving, and communication skills.- Exceptional interpersonal skills and the ability to work both independently and as part of a team.- High attention to detail and time management abilities.
Desired Skills- Experience in preparation of reports.- Experience in process improvement.- Experience in a health care/ medical clinic setting.- Experience with Practice Management software/Medicare Billing.
Cochlear’s mission is to help people hear and be heard. As the global leader in implantable hearing solutions, Cochlear is dedicated to helping people with moderate to profound hearing loss experience a life full of hearing. We aim to give people the best lifelong hearing experience and access to innovative future technologies. We collaborate with the industry’s best clinical, research and support networks. That’s why more people choose Cochlear than any other hearing implant company. Learn and grow with us as we tackle the most complex challenges in helping more people to hear and experience life’s opportunities.
CochlearCareers
How we recognise your contribution
We want Cochlear to be a place where our people truly enjoy coming to work. Through our internal programs and employee benefits, we aim to create an environment where our people will feel value and supported. Whether your focus is on continuous learning, professional development or simply finding an environment which enables you to thrive whilst balancing family or personal life commitments, then we have several programs in place to support you.
At Cochlear we value and welcome the unique contributions, perspectives, experiences, and backgrounds of our employees and aim to build a culture that celebrates and leverages these differences, creating a sense of belonging and enabling our people to realise their full potential. We offer flexible working arrangements, and we understand flexibility is not the same for everyone. We're open to a conversation about what flexibility means for you.
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