Guest Relations Coordinator

2 months ago

Sydney, Australia Allens Full time

Job title

Guest Relations Coordinator (Sydney)

Your role

At Allens, our business teams are also specialists in their field, using their unique knowledge and expertise to solve critical client and business challenges.

You'll be a part of our Business Operations team based in Sydney. In this role, you will work towards enhancing the reputation of the firm by providing excellent client service to the firm's clients, visitors, Partners and employees.

As a Guest Relations Coordinator in our Business Operations you will:

- Welcome and greet all visitors upon their arrival
- Communicate arrivals to the relevant members of the firm
- Promptly respond to calls from both the national switchboard and internal phone lines
- Coordinate and oversee the booking of conference rooms for firm events
- Liaise with appropriate colleagues (including IT, Facilities & Catering) regarding meeting room set ups and catering requirements for events
- Manage event billings to ensure correct costs are allocated
- Attend to other additional tasks as required, including providing coverage during busy periods for our Facilities and Catering teams.

About you

You will have:

- Exceptional time management and organisational skills
- The ability prioritise a busy workload
- Demonstrate professional communication and interpersonal skills
- Excellent personal presentation
- Experience in using a room booking system software preferred (but not essential)
- Two years' experience in a similar professional services role is highly desired
- A desire to learn, grow, network and mentor others

Your development

In joining Allens, you will receive unparalleled learning and development opportunities. You will be challenged, supported and guided as you learn and develop, and will be encouraged to grow. We foster greatness, and will coach and support you to meet your goals and aspirations.

Our unique Career Deal allows you to take control of your career and provides a transparent approach to career development. Our international alliance with Linklaters means we are able to support secondments all over the world.

Our perks

Our benefits include:

- Financial: market competitive fixed remuneration; salary continuance insurance, employee recruitment referral program, discounts at hundreds of suppliers including retail outlets, health and travel insurance, charity matched funding program.
- Health and wellbeing: fully subsidised gym memberships, annual flu vaccinations, skin checks, in-house snacks and catered meals, subsidised sporting and social activities, emergency childcare, Employee Assistance Program including confidential counselling, wellbeing coaching and financial coaching for employees and their families and regular wellbeing sessions with our in-house consulting Psychologist.
- Flexibility: hybrid and flexible working arrangements to support you in your work and life commitments and passions, equipment to support working from home.
- Leave: ability to purchase additional annual leave, access to an enhanced, inclusive and flexible
- parental leave policy
- 26 weeks paid parental leave with no minimum service for permanent employees and high quality executive coaching to support the transition.
- Recognition: team based recognition including social activities and contribution based recognition activities, and annual Allens Values Awards to nominate and recognise the incredible contributions of our people.

Allens is also proud to invest in our communities, giving you the opportunity to make a difference through our work on reconciliation, the environment and other social justice issues as well as our workplace giving and volunteering programs.

How to apply?
- The right role for you might be just around the corner

At Allens, we've been building legal careers for 200 years; longer than any other firm in Australia. The impact of our people extends to almost every sphere of business, government, the judiciary and the wider legal profession. We continue to provide opportunities for people from diverse backgrounds to build outstanding careers and shape the world around them.

Through our alliance with Linklaters, we work in a global network of 41 offices in 26 countries. Our size and global reach provide exceptional opportunities for career development, including both on-the-job learning and formal training and development opportunities.

Our commitment to high performance is balanced with a focus on wellbeing, with a culture that's inclusive, supportive and collaborative. We prioritise connection and value the unique contribution of everyone at the firm.

We're proud to hold some of the world's longest ongoing client relationships, some of which stretch back almost 170 years, and our client base includes 55 of the world's top 100 companies and more than 75 of Australia's top 100 companies.

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