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Customer Service Officer

4 weeks ago

Melbourne South Eastern Suburbs, Australia Page Personnel Full time

6-9 Month Contract Then Permanent
- Large International Brand

**About Our Client**:
Our client is a well-known manufacturing, retail, and repairer of tolls and equipment that is crucial to the operations of thousands of other businesses, daily. Having been in operations for over 50 years, they have continually been a successful and highly profitable business over the year and built a strong team of 5 so far. This full-time role is a great opportunity to start in a new role, within an Australian owned company that values teamwork, collaboration, and enjoyment the workplace environment.

Reporting to the Customer Service Team Leader, your main role and responsibilities will include but not limited to:

- Data entry of customer sales orders.
- Administration pricing quotes to new and existing clients.
- Assisting with returns, refunds and warranty guarantees to clients.
- Communications internally with warehouse, logistics, and sales regarding orders and shipments.
- Maintaining and building customer relationships through promptly actioning requests.
- General administrative duties and ad-hoc tasks as required.

**The Successful Applicant**:
We are looking for a friendly and diligent Customer Service Officer, who has a passionate for the highest level of customer service on all interactions. You will need to demonstrate a strong attention to detail, especially in your data entry requirements. This is a fast-paced inbound role and one that will require you to take on a multi-faceted position in the workplace. This role will be required to working Monday - Friday, full-time hours on-site in the Clayton office.

**What's on Offer**:
You would be joining an already established team that values, respect, care, and teamwork plus additional benefits of:

- Clayton Location with Free Parking.
- Full-Time Role in a Great Team.
- $55K - $60K Plus Superannuation.
- Highly Successful & Well-Known Company.

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