Broadcast Technology Support Analyst

2 months ago

North Sydney, Australia Nine Full time

**Company Description**
Nine is Australia’s largest locally owned media company - the home of Australia’s most trusted and loved brands spanning News, Sport, Lifestyle, and Entertainment. We pride ourselves on creating the best content, accessed by consumers when and how they want - across Publishing, Broadcasting and Digital.

Our Purpose: We shape culture by sparking conversations, challenging perspectives, and entertaining our communities.

We bring people together by celebrating the big occasions and connecting the everyday moments. Australia belongs here. We bring our purpose to life via three shared values: We walk the talk, turn over every stone and keep it human.

Nine is currently seeking an enthusiastic and self-motivated applicant to join its Broadcast Technology Support team in providing technical and operational support across its production facility located in North Sydney.

The position of Broadcast Technology Support Analyst is a full time, rotating shift role covering 7 days a week. The purpose of this role is to:

- Serve as the initial point of contact for internal customers, handling their inquiries via phone calls and ticketing systems.
- Proactively identify and address any issues raised by internal customers
- Analyse problems and determine if they can be resolved independently; or escalate complex issues
- Studio Automation
- Live Studio Production
- Post Production and Non-linear editing systems
- Digital Asset Management
- Digital News Gathering
- Video Contribution, Distribution and Encoding
- Master Control Facilities

**Qualifications**
- Engineering Degree, Diploma in Electrical or Communications Engineering or comparable qualification in the Broadcast or IT Industry.
- Proficiency in managing and addressing multiple priorities and requests simultaneously
- Excellent communication skills and the ability to work autonomously.
- Access to transportation
- A flexible attitude to working irregular hours including 4:30 am starts, weekends, public holidays and shift work on a regular basis

**Additional Information** Our Commitment to Diversity and Inclusion**:
We're committed to a safe, respectful and inclusive Nine. From day one, you'll be encouraged to bring your whole self to work and will be supported to perform at your best.

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