Support Coordinator

2 weeks ago

Cranbourne, Australia Recovery Plus Support Full time

_**Are you seeking to be a part of values-based organisation, where you can grow your skill set and career experience, whilst working within an innovative and engaging environment that consistently strive towards quality and best practice?**_

We are seeking an eager and dedicated Support Coordinator who is driven to succeed through the development of achieving positive outcomes for the participants’ they support. If you are energetic and highly committed and are ready to take the next step in your mental health career, we want to hear from you

**About us**

At Recovery Plus Support, we pride ourselves on our recovery-oriented practices and our approach to a holistic model of support. We support individuals on the NDIS with psychosocial disabilities to increase their capacity and to help them live a fulfilled and self-sufficient life. Our team is committed to providing exceptional support and service that is aligned with our company values.

Our Support Coordinator’s help our participants to accomplish their NDIS goals by interpreting their NDIS plan, understanding their funding, assisting them to research and implement NDIS funded supports and to build their capacity, over time enabling the participant to coordinate and manage their own supports and funding.

Our Support Coordinators each bring a unique background and set of skills to the table. It's this diversity that makes us stronger, allowing us to provide comprehensive support and helping our participants lead more fulfilling lives.

**About the opportunity**

The role of a Support Coordinator will involve:

- Maintaining positive relationships with both internal and external stakeholders
- Identify, connect, and negotiate with appropriate service providers to deliver quality outcomes and timely services
- Collaborating with participants to understand their needs and to increase their capacity to understand and navigate and optimise their NDIS plan
- Provide linkages to services of the participant’s choice, relevant to their needs and goals, to maintain relationships, manage everyday tasks, live more independently and community involvement
- Developing evidence and conducting research to support participants with NDIS plan reviews
- Monitoring and maintaining Recovery Plus Support’s Customer Relationship Management system

**About You, Your Skills & Experience**

You will draw upon your professional skills and demonstrate empathy, understanding and care to support our participants with their journey towards recovery and leading a self-sufficient and fulfilling life.
- Effective and confident written and verbal communication skills
- An understanding of the National Disability Insurance Scheme (NDIS) and a passion for the Mental Health and Disability industry
- Proactive attitude
- Solutions oriented and adaptability.
- Strong organisational and digital capabilities
- Ability to work within a fast-paced environment.
- Knowledge relating to psychosocial disabilities.
- The ability to manage an individual case load and perform tasks autonomously

**Key selection criteria**

To be successful in this role, you will need:

- A Certificate IV in Mental Health or a Bachelor’s Degree in a related field will be highly regarded as will professionally experience in the mental health field
- Full Time availability
- Minimum probationary driver’s license
- Evidence of COVID booster vaccination or valid medical exemption
- NDIS Worker Screening Check
- Working with Children's Check
- First Aid and CPR Certificate
- NDIS Orientation Certificate

**What we offer**
- A flexible work environment with an emphasis on work life balance
- A welcoming work culture and supportive team at head office that will provide you with supportive leadership
- Ongoing training opportunities
- Professional development opportunities

We are an Equal Employment Opportunity (EEO) employer and are committed to building a workplace culture which values diversity and inclusion. We welcome, actively support and promote the employment of people with disability, Aboriginal and Torres Strait Islanders, LGBTQIA, Culturally and Linguistically Diverse (CALD) backgrounds and other diversity groups.

**Salary**: $70,000.00 - $80,000.00 per year

**Benefits**:

- Professional development assistance

Schedule:

- 8 hour shift
- Monday to Friday

**Experience**:

- Support Coordination: 1 year (preferred)

Work Location: In person

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