Change Manager, Anz Plus

2 months ago

Melbourne, Australia ANZ Banking Group Full time

**Req ID**: 51647

**Department**: AR ANZx Get Help & Give Feedback

**Division**: Australia Retail

**Location**: Melbourne
About the role

At ANZ our purpose is to shape a world where people and communities thrive. We’re making this happen by improving our customers’ financial wellbeing so they can achieve incredible things - be it buying their home, building a business or saving for things big or small.

As a Change Manager, you will partner with ANZx Value Streams to identify, optimise and implement innovative solutions for end-to-end customer journeys that improve the customer and financial well-being coach experience. ANZx
- the name for the team building a new banking proposition that's called ANZ Plus.

**Role type**: Permanent, full time.

**Location**: Docklands, VIC

What your day will look like

ANZ Plus has well and truly hit the market. Production changes and features are releasing often, it's a busy time for change and it's a great time to join

Work with stakeholders (technology and business product owners, technology, assurance, delivery partners) to shape objectives and ensure they consider change and implementation needs from the outset

Design and own change strategies that meet specific needs, you will also be involved in the implementation of the change management plan

Ensure all proposed and implemented solutions balance customer, stakeholder and regulatory or policy requirements

Challenge the status quo, use your highly effective stakeholder management experience to anticipate needs and influence product owners to implement customer solutions that are well managed

Embed a change mindset and help others to as well

Continually learn and share what you know with other change team members

What will you bring?

We know not everyone will bring all of the skills and experience, and at ANZ we are focused on people bringing a growth mindset to their approach to work. Some of the skills we are looking for are below, but don’t worry if you don’t have all of these as learning on the job is the way we work.
But back to some of the skills
- Proven and deep experience in one or more of the following - Product implementation, Business & Change Impact Analysis, Change Management or Implementation, Performance excellence, Assurance, Communications,

Good understanding of different project methodologies and how change is applied - specifically agile.

Domain experience in; product analysis, retail banking, fintech and / or strong digital (iOS, Android, Web) delivery is ideal

A willingness to broaden your experience and expertise to develop skills in the above disciplines

An intense passion and curiosity for customers, their needs and wants, putting them at the centre of everything you do whilst delivering business change to the organisation

A desire to improve the financial wellbeing of our customers and optimise the customer and financial wellbeing Coach experiences

Ability to explore customer needs in a data-driven way, develop and implement innovative solutions, test the outcomes, and iterate

So, why join us?

There’s something special about being part of ANZ. From the moment you join us, you’re part of a team working towards a common goal: improving the financial wellbeing and sustainability of our millions of customers.

But it’s not just our customers who’ll feel your impact. You’ll feel it too. Because at ANZ, you’ll have the resources and community you need to take the next big step in your career, towards even bigger things in the future.

We offer a range of benefits tailored to the countries in which we operate including Health and Wellbeing programs and flexible working arrangements.

Job Posting End Date

23/10/2023, 11.59pm, (Melbourne Australia)

  • Change Manager Anz Plus

    2 months ago

    Melbourne, Australia ANZ Banking Group Full time

    About the role As a Change Manager, you will be embedded in the Manage our Lending ANZ Plus Value Stream to identify, optimise and implement change solutions for operational teams that work across collections, lending and credit. What will your day look like ANZ Plus has well and truly hit the market. Production changes and features are releasing often,...

  • Operational Risk Manager

    2 months ago

    Melbourne, Australia ANZ Banking Group Full time

    **Req ID**: 42788 **Department**: AR ANZx Monitor, Automate and Control **Division**: Australia Retail **Location**: Melbourne About the role The Monitor Automate and Control (MAC) Value Stream identifies, monitors and supports development of controls to ensure that our product, processes and services are compliant, fit for purpose and operating...

  • Monitor, Automate

    2 months ago

    Melbourne, Australia ANZ Banking Group Full time

    **Req ID**: 41110 **Department**: AR ANZx Monitor, Automate and Control **Division**: Australia Retail **Location**: Melbourne About the role ANZ Plus is ANZ’s new digital banking service, changing the way we do banking. **It comes with**: The brand new ANZ Plus app An everyday ANZ Plus transaction account with a Visa Debit card A multi-goal ANZ Save...

  • Analyst, Anz Plus

    2 months ago

    Melbourne, Australia ANZ Banking Group Full time

    **Req ID**: 46580 **Department**: Tech ANZx **Division**: Technology **Location**: Melbourne About the role It’s a great time to join ANZ Plus as we’re growing in technology and customer space. You’ll work with amazing engineers and product owners who bring next level digital and software engineering knowledge and experience. Learn, progress and be...

  • Fraud Agent, Anz Plus

    2 months ago

    Melbourne, Australia ANZ Banking Group Full time

    **Req ID**: 54896 **Department**: AR ANZx Join **Division**: Australia Retail **Location**: Melbourne About the role At the heart of ANZ Plus is a talented, high-performing team with big ideas. We’re building products, services and experiences that will not only provide our customers with enhanced banking functionality but empower them to make better...

  • Environment Integration Manager, Anz Plus

    7 days ago

    Melbourne, Australia ANZ Banking Group Full time

    **Req ID**: 53676 **Department**: AR ANZx Program Delivery **Division**: Australia Retail **Location**: Melbourne About the role At the heart of ANZ Plus is a talented, high-performing team with big ideas. We’re building products, services and experiences that will not only provide our customers with enhanced banking functionality but empower them to...

  • Salesforce Engineer

    1 week ago

    Melbourne, Australia ANZ Full time

    About the role At the heart of ANZ Plus is a talented, high-performing team with big ideas. We’re building products, services and experiences that will not only provide our customers with enhanced banking functionality but empower them to make better financial decisions and improve their financial wellbeing.Our community of over 5,000 engineers is key to...

  • Fraud Support Agent, Anz Plus

    1 week ago

    Melbourne, Australia ANZ Banking Group Full time

    About the role As part of our Australia Business Transformation, we’re looking for people who are passionate about transformational change and doing great things for our customers and communities, to help us redefine banking for the future. Join ANZ Plus as we reimagine our customer propositions and services using the latest platforms and technology, to...

  • Fraud Support Agent, Anz Plus

    2 weeks ago

    Melbourne, Australia ANZ Banking Group Full time

    **Date**: 13-Apr-2023 **Location**: Melbourne, AU **Company**: ANZ Banking Group Limited About the role As part of our Australia Business Transformation, we’re looking for people who are passionate about transformational change and doing great things for our customers and communities, to help us redefine banking for the future. Join ANZ Plus as we...

  • Business Controls Expert, Anz Plus

    1 week ago

    Melbourne, Australia ANZ Banking Group Full time

    **Req ID**: 64230 **Department**: AR ANZx Monitor, Automate and Control **Division**: Australia Retail **Location**: Melbourne About the role 12 month Fixed Term Contract At the heart of ANZ Plus is a talented, high-performing team with big ideas. We’re building products, services and experiences that will not only provide our customers with enhanced...

  • Settlement Officer

    2 months ago

    Melbourne, Australia ANZ Banking Group Full time

    **Req ID**: 54838 **Department**: AR ANZx Buy and Own a Home **Division**: Australia Retail **Location**: Melbourne About the role Settlements Officer - ANZ Plus Location - Melbourne The Buy and Own a Home value stream has the ambition to transform how lending is thought of and performed at ANZ. Customers will be able to seamlessly move through the...

  • 2024/25 ANZ Plus Summer Intern

    5 days ago

    Melbourne, Australia ANZ Full time

    About UsAt ANZ, we are driven by our purpose and strive to create a balanced and sustainable society in which everyone can take part and build a better life. Our purpose not only supports our business strategy, it guides the decisions and actions we take every day as we serve individuals, families, businesses and communities.  About the ANZ Plus Summer...

  • 2024/25 ANZ Plus Summer Internship

    2 days ago

    Melbourne, Australia ANZ Full time

    About UsAt ANZ, we are driven by our purpose and strive to create a balanced and sustainable society in which everyone can take part and build a better life. Our purpose not only supports our business strategy, it guides the decisions and actions we take every day as we serve individuals, families, businesses and communities.  About the ANZ Plus Summer...

  • Executive Assistant, Anz Plus

    6 days ago

    Melbourne, Australia ANZ Banking Group Full time

    **Req ID**: 66309 **Department**: AR ANZx Join **Division**: Australia Retail **Location**: Melbourne About the role At the heart of ANZ Plus is a talented, high-performing team with big ideas. We’re building products, services and experiences that will not only provide our customers with enhanced banking functionality but empower them to make better...

  • 2024 Anz Plus Graduate Program

    2 weeks ago

    Melbourne, Australia ANZ Banking Group Full time

    Get to where you need to be. Sooner ANZ’s award-winning graduate programs are specifically designed to fast-track the career you have been working so hard towards. You’ll be in the express lane from day one as every graduate is hand-picked and hired to fill a genuine business need. Then when you cross the finishing line, a job will be waiting for you in...

  • Fraud Support Agent, Anz Plus

    4 days ago

    Melbourne, Australia ANZ Banking Group Full time

    **Req ID**: 66620 **Department**: AR ANZx Join **Division**: Australia Retail **Location**: Melbourne About the role At the heart of ANZ Plus is a talented, high-performing team with big ideas. We’re building products, services and experiences that will not only provide our customers with enhanced banking functionality but empower them to make better...

  • Journey Expert

    2 months ago

    Melbourne, Australia ANZ Banking Group Full time

    About the role ANZ Plus is digital first, human supported. The Get Help and Give Feedback Value stream revolves around the “human supported” offering and how we continually develop customer experiences. The team are CX and UX focussed, driven by data and feedback. What will your day look like Work with the Senior Product Owner to discover, define,...

  • Data Engineering Manager

    2 weeks ago

    Melbourne, Australia ANZ Banking Group Full time

    About the role Data Engineering Manager - ANZ Plus Location; Melbourne/Sydney Permanent - Full Time/Part Time At ANZx, our purpose is to shape a world where people and communities thrive. We are making this happen by improving our customers’ financial wellbeing so they can achieve incredible things - be it buying a home, building a business or saving for...

  • Data Engineering Manager

    2 weeks ago

    Melbourne, Australia ANZ Banking Group Full time

    About the role Data Engineering Manager - ANZ Plus Location; Melbourne/Sydney Permanent - Full Time/Part Time At ANZx, our purpose is to shape a world where people and communities thrive. We are making this happen by improving our customers’ financial wellbeing so they can achieve incredible things - be it buying a home, building a business or saving for...

  • Agile Delivery Lead, Anz Plus

    2 months ago

    Melbourne, Australia ANZ Banking Group Full time

    **Req ID**: 54383 **Department**: AR ANZx Program Delivery **Division**: Australia Retail **Location**: Melbourne About the role At the heart of ANZ Plus is a talented, high-performing team with big ideas. We’re building products, services and experiences that will not only provide our customers with enhanced banking functionality but empower them to...