Client Service Officer Floater

3 weeks ago


Toowoomba, Australia Demant Full time

**WHO IS AUDIKA**
- Audika is part of Demant, a world-leading hearing healthcare group that offers solutions and services to help people with hearing loss. Worldwide the group employs more than 17,500 staff in more than 30 countries and distributes hearing healthcare and intelligent audio solutions to people in more than 130 countries.- In Australia, Audika has over 350 clinics who provide hearing services to our valued clients. We strive to put hearing care on the health care agenda and to improve the quality of life of people living with hearing loss.**We are looking for sales and customer service superstar to be a Clinic Co-Ordinator If you are interested in helping our clients improve their hearing and quality of life, keep on reading This is the role for you.**

**The Role**:

- Permanent Full time
- **Covering multiple clinics, such as Ipswich, Redbank, Toowoomba and sometimes a couple of Brisbane clinics.**:

- Opportunity to make a difference in peoples lives
- This is a pivotal role in each clinic that contributes to clinic performance and enhances our customers’ experience. We are looking for a passionate and purpose-driven individual whose outstanding organisational and sales skills will help more people get access to better hearing.- You will collaborate with Clinicians and Hearing Technicians (where applicable) to provide quality hearing health care outcomes for all our clients.-
**Responsibilities**
- Help more people hear better (full training is provided)
- Book and confirm appointments for clients with our online schedule tool
- Work with clients to determine their entitlement to government funding assistance and health fund rebates
- Follow up with existing clients to encourage renewal of the maintenance program
- Perform hearing screening checks (full training is provided)
- Provide administrative support for day-to-day clinic operations

**You will be successful in this role if you have**:

- Strong interpersonal communication skills and empathy for clients to support their hearing journey
- Higher School Certificate (HSC) or TAFE Qualification
- Computer literacy skills
- Own transportation

**What’s in it for you**:

- Permanent full time
- Competitive salary + Super + performance incentives + travel allowance
- Supportive hearing care team
- Professional development through clear career path and professional training
- MyRewards program - a program that offers discounts to more than 300 retailers and services across Australia
- Online Wellbeing centre - a platform offering activities, workouts, meditations, nutritional and financial advice - everything you need to live a healthier and happier life
- Employee Assistance Program
- Birthday and Christmas gifts

**Our Values**:

- Audika is proud to have a diverse and inclusive culture that acknowledges and respects our employees.- We are a team of professionals who bring the importance of sound to life and connect our clients through our hearing products.- We believe that it all starts from our employees, who make this happen. We are led by our values, which shape a supportive and encouraging culture where everyone can thrive and succeed.**We create trust**

**We are Team-players**

**We create innovative solutions



  • Toowoomba, Australia CW Recruitment & Consulting Full time

    This is an opportunity for a highly efficient, organised Client Services Officer. This role would suit someone who enjoys working with clients and providing exceptional customer service. You will have the attitude that 'teamwork comes first' and you are ready to assist where ever needed. You will pride yourself on your accuracy and ability to meet...


  • Toowoomba, Australia Findex Full time

    We have an exciting opportunity for a motivated and self-driven person to join our Client Services team supporting our team of Financial Advisers in Toowoomba or Townsville. This is a 12-month contract with the opportunity to work in hybrid working conditions. Day to day, you will support our Advisers and ensure that team workflow is managed efficiently. We...


  • Toowoomba, Australia Berritta Consulting Full time

    We want to talk to you about what your next career opportunity / dream role is - We want to know where you want to take your career - We have hundreds of clients, but we want to find someone that matches your values and career expectations - We understand work life balance is important, we want to find you something that gives you that without restricting...


  • Toowoomba, Australia HB Recruitment Full time

    Our client, a highly reputable and busy boutique Accounting firm based in Toowoomba, is currently seeking a **Client Services Manager/Executive Assistant** for a full-time, permanent position. Renown for providing a high level of service, the firm requires a professional, customer focussed individual to provide client relationship support and high level...


  • Toowoomba, Australia Ozcare Full time

    $26.03 per hourPart time We're hiring smiles. Our staff are our greatest asset and we acknowledge and thank them for their ongoing hard work, dedication and commitment to helping our clients live their best lives.Your RoleAs a Client Services Assistant you'll be looking after the most important people in our organisation - our clients.Your tasks will...


  • Toowoomba, Australia Aboriginal and Torres Strait Islander Legal Service Full time

    ATSILS is a not-for-profit, community-based organisation that delivers innovative, professional criminal, civil and family law services to Aboriginal and Torres Strait Islander clients throughout Queensland. We are 50 years old, and have 250 staff including a specialist Through Care service to complement our legal services. We are fully government funded,...


  • Toowoomba, Australia Queensland Police Service Full time

    Your key accountabilities **The core capability requirements for this role are**: - Provide administrative support to members of the unit including records management, correspondence handling, the coordination of meetings and appointments, stationery supplies and equipment maintenance and travel and itineraries. - Contribute to the development,...


  • Toowoomba, Australia Alzheimers QLD Full time

    Reference: 6433337 Alzheimer's Queensland Multi-Service Centres provide a restorative and wellness approach to support older people stay engaged within their community. Our Multi-Service Centres are based in home-like cottages in order to evoke feelings of comfort, relaxation and personability, familiarity and independence. Activities are carried out in...


  • Toowoomba, Australia HB Recruitment Full time

    38 hours per week, full-time - Toowoomba City location - Fantastic training and on-going support! Our client, an ICT services provider with several small branches throughout Australia, is currently seeking a full-time Service Dispatch Administration Officer for their Toowoomba branch. We are looking for someone with an eye for detail and a flair for...


  • Toowoomba, Australia JP Smith Full time

    Our client is a leading Ag services company in Toowoomba, that has been servicing rural Australia for over 30 years. They are seeking a Customer Service professional with high level communication skills to assist their clients get the best out of their product. This position will see you providing assistance and answering queries to current and prospective...


  • South Toowoomba, Australia Ozcare Full time

    $26.03 per hour Part time We're hiring smiles. Our staff are our greatest asset and we acknowledge and thank them for their ongoing hard work, dedication and commitment to helping our clients live their best lives.Your Role As a Client Services Assistant you'll be looking after the most important people in our organisation - our clients. Your tasks will...


  • Toowoomba, Australia Cleanaway Full time

    Categories :Administration, Customer Service About us Cleanaway is Australia's largest waste management company, providing sustainable waste management solutions where we collaborate with joint venture partners and regulators to serve millions of customers across all market sectors. Our goal is to be recognised by our customers as the most...


  • Toowoomba, Australia Sonova Full time

    This is a permanent, full-time role, Monday - Friday.  We are looking for a talented, enthusiastic and dedicated Client Care Representative to join our clinics across the Toowoomba region.  Who are we? Neurosensory is a complete hearing health care company, with 24 clinics in Queensland, New South Wales, Victoria and Tasmania. We offer an...


  • Toowoomba, Australia Queensland Police Service Full time

    Police Communications Operators work within a team that is committed to providing high quality, client focused triple zero call taking and dispatch services across Queensland in response to community requests for assistance. **Duties will include**: - Answer 000 emergency calls for service from the public in challenging situations - Answer routine...

  • Service Specialist

    4 weeks ago


    Toowoomba, Australia Aon Corporation Full time

    Posting Description: - Hybrid working arrangement - Position will suit someone who is looking to start their insurance career! - Endless career development opportunities within a global company **Service Specialist Toowoomba** We are seeking a Service Specialist to join our high performing National Team, which specialises in the delivery of best-in-class...

  • Service Manager

    4 weeks ago


    Toowoomba, Australia Classic Recruitment and Business Services Full time

    Classic Recruitment is excited to be working with CDI Pest Management to assist them in recruiting a new Service Manager. This is an exciting role for a strong administrator, who also has excellent customer service skills. The role suits a highly organised person with a cheerful manner who enjoys working on the phone. You will be working in a challenging...


  • Toowoomba, Australia Transport and Main Roads Full time

    In the role of Administration Support Officer you will contribute to the efficient operations of the Regional Office and Regional Management Team by providing a high quality administrative service to the Regional Director, regional office and other regional staff. **Accountabilities include**: - Provide a receptionist service for the regional office,...

  • Service Coordinator

    4 weeks ago


    Toowoomba, Australia Anglicare Southern Queensland Full time

    Provide guidance and leadership to care teams supporting community clients - Manage the coordination and evaluation of quality care and services locally - Salary Packaging available, increase your take home pay! **About the Position** Anglicare’s Toowoomba's Community Aged & Disability teams provide support and services that enable our clients to...


  • Toowoomba, Australia MPC Kinetic Full time

    **Introduction**: **About MPK**: Re-energised. The kind of thinking the world is demanding to transition to a new energy future. This requires the dynamic attitude that MPK is known for delivering. Whether it’s upstream LNG development and servicing, fluid transportation, or renewables, in the essential energy, water and natural resources sectors, we’re...

  • Intake Officer

    4 weeks ago


    Toowoomba, Australia CPL - Choice, Passion, Life Full time

    Permanent, full-time role - Competitive salary + packaged car + leave loading + tax savings - Join a values based, not for profit organisation Mylestones has been part of CPL; Choice, Passion and Life for 24 years supporting thousands of people reach their potential and find a job they love. We know that with the right support there is no limit to what...