Service Coordinator

1 month ago


Toowoomba, Australia Anglicare Southern Queensland Full time

Provide guidance and leadership to care teams supporting community clients
- Manage the coordination and evaluation of quality care and services locally
- Salary Packaging available, increase your take home pay

**About the Position**

Anglicare’s Toowoomba's Community Aged & Disability teams provide support and services that enable our clients to maintain their independence - living happily and healthily within their own homes. We recognise that one size does not fit all and working together is the key to great outcomes.

This is a great opportunity for someone looking to upskill and take the next step in their career. We are looking for someone to step into the role on a Part Time contract working 3 days a week.

Based at our
**Toowoomba **office. The role will be responsible for overseeing the coordination of services to eligible clients, day to day service coordination and support of team leaders and staff and provision of operational support to the Service Manager.

**About You**
A professional, motivated Coordinator within the Community, Care or Health sectors, you will be client-focused with exceptional leadership capabilities and your knowledge and background will include:

- Applied knowledge and understanding of evaluation of care and support services and experience in daily operational activities of these services
- Robust understanding of the ethical and legal requirements relevant to the programs
- Demonstrated skills in coordination, interaction and building effective, practical, respectful relationships
- Previous management and leadership experience with ability to motivate and support others - remotely and across multiple sites
- Capacity to support clients and their families through any issues, complaints or concerns and utilise skills to ensure mutually successful outcomes
- Strong capabilities in general operating processes including Human Resource, Work Health and Safety, and best practice
- Knowledge of continuous quality improvement and ability to provide organisational support through accreditation processes
- Strong administrative and reporting skills; data and document control; computer programs including Microsoft suite

**Some of your personal attributes will include**:

- Excellent communication skills and confidence to relate to a wide range of people
- A proactive and positive leadership style, with a focus on collaboration and team engagement
- Provision of day-to-day guidance, along with ongoing training and development of team members
- Highly motivated and outcomes driven
- Creative thinker who promotes this attribute within your team; ability to provide “outside the box” solutions
- Strong negotiation and influencing skills; able to offer practical advice and demonstrate competent decision making skills
- A focused and dedicated attitude to supporting staff, clients and families

**Along with your passion and dedication to the sector, you will need**:

- Diploma in Community Service Coordination, Health, Human Services or similar field
- Valid Blue Card (Working with Children) with Yellow Card exemption
- Current National Police Certificate
- Queensland Driver Licence and your own, reliable vehicle

**For further information please contact Michelle Thomas**
**on 0419 957 716



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