Service Development Manager

2 weeks ago


Brisbane, Australia Queensland Health Full time

About the role
The Service Development Manager is the conduit that brings the strategic priorities, operational business and clinical elements of Prison Health Services (PHS) together to ensure the provision of high quality consumer care and achievement of agreed key performance indicators. This role supports the Nursing Director - PHS to translate strategic direction into operational deliverables. It leads on the coordination, implementation and evaluation of multiple service improvement projects across the business unit and ensures effective governance systems are in place. It is responsible for the effective management of significant contracts and Service Level Agreements within PHS.
About you
- Demonstrated high-level project management skills and experience, with a proven record of success in service development, improvement and performance management, in a health leadership/management role within a contemporary organisational environment.
- Demonstrated ability to develop and implement innovative and contemporary models of care that address strategic priorities, key performance indicators, population healthcare requirements and external factors impacting on current and future resourcing.
- Demonstrated knowledge or ability to rapidly acquire knowledge of the prison health system, service development and planning challenges and factors impacting on resource management and provide service development advice accordingly.
- Demonstrated ability to drive change and develop services within a multi-disciplinary team, to enhance consumer focused service delivery and implement innovative solutions and strategies to achieve outcomes responsive to consumer needs.
- Demonstrated effective interpersonal, negotiation and communication skills to engage stakeholders to ensure the efficient provision of a quality consumer focussed service and the ability to delegate appropriately to maximise the skills of staff.
- Highly developed written communication skills to effectively lead the development of briefs, board papers, reports and evaluations to provide strategic advice, develop services and drive prison health reform.

**Mandatory Requirements**:

- Vaccinated against, and remain vaccinated against, certain vaccine preventable diseases (VPD) as outlined in the Health Employment Directive NO. 01/16
- Vaccinated against COVID-19 as outlined in the Health Employment Directive NO.12/21and the Queensland Health Human Resources Policy B70.

About West Moreton
West Moreton Health is one of the most rapidly evolving health services in the south east corner, with a community growth expected to almost double to more than 588,000 by 2036. Our vision is for a robust hospital and health service that includes fit-for-purpose spaces, interconnected buildings, multi-disciplinary health services, research, education and community partnerships.
To read more on how West Moreton Health are committed to transforming and optimising our care, to meet the health care needs of our growing and diverse community - Follow this link

**Benefits**:
17.5% annual leave loading (Additional allowances/entitlements may apply), 12.75 % employer contribution to superannuation. Other employment benefits may include:
professional development, salary sacrificing options, wellness programs and the Employee Assistance Service (EAS).
To apply
Further information regarding this role please download and read the attached Role Description and Information Packages. You will need to submit your Cover Letter, CV or Resume including the names and contact details of two referees and a short response (maximum 1-2 pages) on how your experience, abilities, knowledge and personal qualities are relevant to the role.


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