Floor Manager

3 weeks ago

Parramatta, Australia MILKYLANE Full time

**Venue General Manager - Milky Lane**

**Are you an experienced General/Venue Manager that is passionate about delivering a fun and vibrant experience?**

**Do you have minimum 2 years hospitality management experience in a high volume restaurant?**

**Do you thrive under pressure in a fast paced environment?**

**Are you passionate about delivering exceptional service and yearn to work in a funky, urban atmosphere?**

Milky Lane is a truly unique business that is delivering on their dream of creating Australia’s best burger experience. With a passion for food, art and music, they create a complete experience for customers that leaves nothing out.

Pairing a one of a kind atmosphere with food that has to be seen to be believed ensures people keep coming back. With over 160,000 social media followers, the demand is strong and continually growing.

They are looking for the right General/Venue Manager to lead their team.

**About the role**

As General/Venue Manager you will be responsible for all day to day operations of the business to ensure customers are being provided an exceptional product and experience every time. To be successful in this role, you'll need minimum 5 years previous experience in a similar role and strong staff supervisory and service skills. You will be responsible for ensuring the venue is operating smoothly and all staff are working together as a cohesive team. You will have outstanding people and business skills, an ability to work in a fast paced environment and model the Milky Lane values and brand.

**Key Responsibilities**
- Manage all day to day venue operations including financials, rosters, wages, supplies, KPIs etc
- Supervise Managers and ensure all aspects of the venue are operating smoothly at all times
- Operate in a fast paced, high volume environment
- Address customer concerns or queries
- Operate as part of a dynamic team
- Work well under pressure
- Ensure you and your staff are creating a fun, passionate environment and delivering the full Milky Lane experience for customers
- Minimum 2 years as a restaurant General/Venue Manager or similar role
- Experience in a fast paced, high volume environment, with annual turnover minimum $2 million
- Outgoing energetic personality that thrives on customer interaction
- Confident in all aspects of this role - able to hit the ground running
- Excellent communication, strong business and leadership skills
- Experience leading and developing a team to achieve set goals
- Role model for the Milky Lane brand

**What’s on offer**
- Rare chance to join a growing Australian business in a fresh new store
- Join a fun and dynamic team in a positive environment
- Great salary

**If this sounds like you, please APPLY**

**Job Types**: Full-time, Casual

**Benefits**:

- Employee discount
- Free drinks
- Free food
- Salary packaging

Schedule:

- 10 hour shift
- 8 hour shift

Ability to commute/relocate:

- PARRAMATTA, NSW 2150: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Managing a restaurant: 2 years (preferred)

Work Authorisation:

- Australia (preferred)

Work Location: In person

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