Guest Support Officer
7 months ago
About the Company
Join Australia's leading integrated resort company. Attracting 18 million guests each year, with properties across Sydney, Brisbane and the Gold Coast.
**Benefits**:
Complimentary meal on site every day, including hot meals, sandwich bar and more;
Discounted parking available in the city;
30% Discounts across award winning restaurants and accommodation;
Career development, training, and courses via The Star Academy - limitless career opportunities;
An organisation that values diversity, teamwork and being your best self;
Mental Health and Wellbeing services;
Diversity & Inclusion areas of focus including Multicultural, Gender, Aboriginal & Torres Strait islander and LGBTQI+; and
Paid training, ongoing career development opportunities.
About the Role
As the Guest Support Officer, you will drive the implementation of safer gambling initiatives and support valued guests in making informed decisions. Responsibilities include:
Provide empathetic support to guests experiencing challenges related to gambling;
Promote safer gambling practices through proactive communication;
Collaborate with internal teams to enhance safety measures and awareness; and
Rotating roster - $85,000 package - permanent full time.
Skills & Experience
Experience in guest relations, Responsible Gambling programmes, Hospitality, support services, social work, security, education;
Demonstrated ability in developing productive relationships, understanding of applicable laws, regulations, policy, relevant codes, safer gambling strategy and supporting information as they relate to the company;
Open to students who can work full-time or recent graduates looking to join their Safe Gaming team; and
The role requires availability to work across all shifts (morning, day and night).
How to Apply
Please submit your resume in Word format only.
-
Guest Support Officer
7 months ago
Sydney, Australia The Star Entertainment Group Full timeAs our **Guest Support Officer** reporting to the Patron Liaison Manager, you will drive the implementation of safer gambling initiatives and support our valued guests in making informed decisions. This is a fantastic opportunity for students, graduates and professionals looking to join our Safer Gaming team in Sydney on a full time basis and contribute to...
-
Guest Support Officer
7 months ago
Sydney, Australia The Star Entertainment Group Full timeThe Star Entertainment Group’s vision is to be Australia’s leading integrated resort company. Attracting 18 million guests each year, The Star Entertainment Group’s properties across Sydney, Brisbane and the Gold Coast are world class tourist destinations that offer visitors a diverse selection of award-winning restaurants, bars, cafes, accommodation,...
-
Guest Support Officer
6 months ago
Sydney, Australia The Star Entertainment Group Full timeThe Star Entertainment Group’s vision is to be Australia’s leading integrated resort company. Attracting 18 million guests each year, The Star Entertainment Group’s properties across Sydney, Brisbane and the Gold Coast are world class tourist destinations that offer visitors a diverse selection of award-winning restaurants, bars, cafes, accommodation,...
-
Guest Support Officer
7 months ago
Sydney, Australia The Star Entertainment Group Full timeAt The Star Entertainment Group, we aim to be Australia’s leading integrated resort company. Our mission is to create fun and memorable experiences for the millions of guests we welcome each year at our trusted destinations. Our properties across Sydney, Brisbane, and the Gold Coast are world-class with many award-winning hotels, restaurants, bars, and...
-
Guest Support Officer
6 months ago
Sydney, Australia The Star Entertainment Group Full timeThe Star Entertainment Group (TSEG) is a publicly listed company on the ASX. Our purpose is to create fun at trusted destinations and our aim is to deliver sustainable outcomes for our guests, our Team Members, the communities in which we exist and our shareholders. We do this by providing entertainment, gaming, and leisure experiences in a safe,...
-
Guest Support Officer
6 months ago
Sydney, Australia The Star Entertainment Group Full timeThe Star Entertainment Group (TSEG) is a publicly listed company on the ASX. Our purpose is to create fun at trusted destinations and our aim is to deliver sustainable outcomes for our guests, our Team Members, the communities in which we exist and our shareholders. We do this by providing entertainment, gaming, and leisure experiences in a safe,...
-
Guest Support Officer in Sydney
7 months ago
Sydney, Australia Echo Entertainment Group Full timeThe Star Entertainment Group’s vision is to be Australia’s leading integrated resort company. Attracting 18 million guests each year, The Star Entertainment Group’s properties across Sydney, Brisbane and the Gold Coast are world class tourist destinations that offer visitors a diverse selection of award-winning restaurants, bars, cafes, accommodation,...
-
Guest Service Officer
9 months ago
Sydney, Australia Hyatt Full timeSummaryAbout Park Hyatt Sydney Finding luxury in every detail, Park Hyatt hotels provide an experience of sophisticated, contemporary luxury. Located among the world’s premier cities and resort destinations, each custom-designed Park Hyatt hotel combines distinct regional character with elegant brand touches. Park Hyatt Sydney is recruiting for a...
-
Guest Service Officer
6 months ago
Sydney, Australia Hyatt Corporation Full timeGuest Service Officer - Front Office Park Hyatt Park Hyatt Sydney AU - NS - SydneyFront OfficeHourly/Entry Level EmployeeFull-timeReq ID: SYD002687Local Summary About Park Hyatt Sydney Finding luxury in every detail, Park Hyatt hotels provide an experience of sophisticated, contemporary luxury. Located among the world’s premier cities and...
-
Guest Relations Officer
6 months ago
Sydney, Australia Marriott International, Inc Full time**Job Number** 23200940 **Job Category** Rooms & Guest Services Operations **Location** Sydney Harbour Marriott Hotel at Circular Quay, 30 Pitt Street, Sydney, NEW SOUTH WALES, Australia VIEW ON MAP **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management Our Guest Relations Officer takes the initiative and...
-
Guest Relations Officer
7 months ago
Sydney, Australia Marriott International, Inc Full time**Job Number** 24043187 **Job Category** Rooms & Guest Services Operations **Location** Sydney Harbour Marriott Hotel at Circular Quay, 30 Pitt Street, Sydney, New South Wales, Australia VIEW ON MAP **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management Our Guest Relations Officer takes the initiative and...
-
Guest Relations Officer
4 months ago
Sydney, Australia Marriott International, Inc Full time**Job Number** 24153128 **Job Category** Rooms & Guest Services Operations **Location** Sydney Harbour Marriott Hotel at Circular Quay, 30 Pitt Street, Sydney, New South Wales, Australia VIEW ON MAP **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management Our Guest Relations Officer takes the initiative and delivers...
-
Guest Relations Manager
6 months ago
Sydney, Australia Hilton Full timeGuest Relations Manager Before you get started Yes, we do have the BEST Team Member Travel Program with HUGE discounts on hotel rooms for our Team Members! Why you'll love working for Hilton! - Access to the world's best Team Member Travel Program with highly discounted rates - Discounts of up to 25-50% on products and services in participating Hilton...
-
Guest Relations Officer
6 months ago
Sydney, Australia Marriott International, Inc Full time**Job Number** 24107878 **Job Category** Rooms & Guest Services Operations **Location** Sydney Harbour Marriott Hotel at Circular Quay, 30 Pitt Street, Sydney, New South Wales, Australia VIEW ON MAP **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** - Completing the opening preparation and pack-down...
-
Guest Service Manager
7 months ago
Sydney, Australia Marriott International, Inc Full time**Job Number** 24014262 **Job Category** Rooms & Guest Services Operations **Location** Pier One Sydney Harbour Autograph Collection, 11 Hickson Road, Sydney, New South Wales, Australia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in...
-
Guest Service Manager
7 months ago
Sydney, Australia Autograph Collection Hotels Full time**Job Description**: **Job Number** 23147808 **Job Category** Rooms & Guest Services Operations **Location** Pier One Sydney Harbour Autograph Collection, 11 Hickson Road, Sydney, New South Wales, Australia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front...
-
Guest Relations Officer
6 months ago
Sydney, Australia Marriott International Full timePOSITION SUMMARY Completing the opening preparation and pack-down duties to ensure that the Executive Lounge is prepared for service Warmly and graciously greet all guests upon arrival and bid guests farewell upon departure Answer incoming phone calls to the Executive Lounge Alert the kitchen if food/beverage needs to be replenished and promptly...
-
Overnight Guest Service Officer
7 months ago
Sydney, Australia Four Seasons Hotels and Resorts Full timeAbout Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with...
-
Guest Services Agent
7 months ago
Sydney, Australia AccorHotel Full time**Company Description** Swissôtel Sydney is a luxury five-star hotel located in the heart of Sydney's business, retail and entertainment district. Swissôtel Sydney is looking to welcome a Guest Service Agent to join our growing Front Office team. As a Guest Service Agent, your mission is to ensure our guests enjoy their stay with us through providing...
-
Front Office Team Leader
4 weeks ago
Sydney, New South Wales, Australia Hyatt Full timeRole OverviewThe Front Office Team Leader plays a vital role in ensuring the smooth operation of our hotel's front desk. As a leader, you will be responsible for supervising a team of Guest Service Officers and maintaining high levels of guest satisfaction.