Virtual Home Health Service Manager

7 months ago

Melbourne, Australia Australian Unity Full time

**Join us and thrive**

Remedy Healthcare is filled with people who believe they can make a difference to people’s lives. We do it by caring for people in their world, because we know that’s how we can make the biggest impact. That’s why a career at Remedy is more than just a job, it’s an opportunity to make a difference, differently.

Remedy Healthcare formed a joint venture with Ramsay Health Plus to create Ramsay Connect, a national provider of home and community-based healthcare and support both in person and utilising technology to enable virtual care delivery. Ramsay Connect works closely with patients, hospitals, and primary care to support the transition of individuals from hospital to home and supporting them to stay well and out of hospital, providing integrated quality healthcare in the home and community setting.

**Your role**

The Ramsay Connect team is made up of experienced healthcare professionals who are committed to optimising an individual’s recovery.

We’re looking for a Service Manager who will provide leadership and ensure Ramsay Connect’s ability to operate and deliver high quality, efficient and effective virtual care that matches client needs and goals. The Virtual Home Health Service Manager is responsible for the overseeing and optimizing the delivery of clinical services, ensuring that service activity is consistent with business plans, performance targets and high clinical standards.

**About you**

This role is available on a permanent full-time basis. You will report to Ramsay Connect’s Chief Operating Officer and work closely with Ramsay hospitals, government stakeholders, platform technology partners, and Australian Unity Home Health platform and executives to help build and maintain quality virtual care services.

As the Virtual Home Health Service Manager, you will drive implementation of new models of care, customer growth and key initiatives. You will also be responsible for the development, education and support of nurses, allied health, and support staff within the VHH team.

This will involve utilising appropriate technologies to deliver high volume inbound and outbound clinical interactions and management of a distributed frontline workforce, along with clinical design, quality, and workforce planning. Services are to be delivered in accordance with clinical governance standards and outcome measurements to ensure that customers and clients are highly satisfied with our services.

Your expertise and qualifications will include:

- AHPRA Registered health professional
- Experience in healthcare leadership
- Record of coaching and driving teams to excellence

Desirable:

- Experience in digital/virtual healthcare delivery or transformation is greatly valued
- Demonstrated ability to work strategically in the health sector
- Post-graduate qualification in relevant field
- Ability to work in a changing, complex environment and be comfortable with ambiguity
- Demonstrated experience in change leadership
- Experience driving clinical excellence in service delivery

**Working for Ramsay Connect results in being employed under the AU Group.**

**What makes us, us**

There are four key attributes that set us apart:

- **Good people**: We strive to set ourselves apart through the capability, warmth, and expertise of our people.
- **Wellbeing experts**: Our breadth of capability enables us to provide smart solutions and services across all domains of wellbeing.
- **Long-term commitment**: As a member-owned company, we’ve been focusing on long-term outcomes and single-minded dedication to our members and customers since 1840.
- **Driving positive impact**: Everything we do is focused on making a positive difference at a personal, community and societal level.

All these things are infused with Australian Unity’s values of **bold**, **warm** and **honest**

**Recruitment Agencies

  • General Manager

    2 days ago

    Melbourne City Centre, Australia Brook Recruitment Full time

    **About the company** A national leasing non-residential firm, currently in a growth phase, is looking for a **General Manager **of **Virtual Services. **This dynamic company is a premium market leader that offers high-class hybrid work solutions to its members. **Benefits** - WFH options - Flexible working locations around Melbourne - Achieved the global...

  • Hith Case Manager

    7 months ago

    Melbourne, Australia Austin Health Full time

    Location: Melbourne | Northern Metropolitan Job type: Full time, Part time Organisation: Austin Health **Salary**: Salary not specified Occupation: Medical, Nursing Reference: 51489 - Grade 4 (YW15) Case Manager role in Hospital in the Home & Virtual Care - Support patients and families to access care from home as part of an innovative team - Full time...

  • Virtual Tour Technician

    1 week ago

    Melbourne, Australia Little Hinges Full time

    Virtual Tour Technician, Melbourne CBD - Full-time position - $52,000 + super - must live within 10km of Melbourne CBD You will work closely with your customers to help bring real spaces to life, by planning and executing 3D scans for Virtual Tours. You’ll be travelling to numerous locations, liaising with an array of onsite contacts such as property...

  • Booking Consultant

    4 months ago

    Melbourne, Australia XRHealth Full time

    At XRHealth, we're at the forefront of healthcare innovation, specializing in groundbreaking virtual reality (VR) and augmented reality (AR) solutions. We are seeking a highly motivated individual to join our expanding team in Australia. **Responsibilities**: - Follow up with leads or people interested in getting healthcare services in our clinics - Manage...

  • Virtual Agency Manager

    1 week ago

    Melbourne, Australia Wealth Axis Full time

    Melbourne, Australia | Posted on 23/07/2021 **About us**: By joining us, you are becoming part of one of Australia's premier providers of outsourced solutions for financial advisory businesses. We specialise in the development and implementation of "best-practice" policy and process for dealer groups, practices, and financial advisers. Our core...

  • Virtual Care

    7 months ago

    Melbourne, Australia The Royal Women's Hospital Full time

    Location: Melbourne | Eastern Metropolitan, Melbourne | Northern Metropolitan Job type: Full time Organisation: The Royal Women's Hospital **Salary**: Salary not specified Occupation: Administration/Secretarial, Health and Allied Health, IT and Telecommunications Reference: 25550 - **Fixed Term Full-Time, 38 hours p/w plus ADO (18 month role with...

  • Hith Case Manager

    7 months ago

    Melbourne, Australia Austin Health Full time

    Location: Melbourne | Northern Metropolitan Job type: Full time, Part time Organisation: Austin Health **Salary**: Salary not specified Occupation: Medical, Nursing Reference: 49955 - Full time and/or part time, ongoing role - Primarily at Austin Campus - Hourly base + salary packaging + super (pro-rata for part time) Austin Health is the major...

  • Case Manager

    1 week ago

    Melbourne, Australia Peninsula Health Full time

    Location: Melbourne | Southern Metropolitan Job type: Part time Organisation: Peninsula Health **Salary**: Salary not specified Occupation: Health and Allied Health, Nursing Reference: 33034 **- Care Manager Permanent part time role within Home Care Package Team** - **Located on the beautiful Mornington Peninsula**: - **Supportive and friendly working...

  • Virtual Agency Manager

    2 days ago

    Melbourne, Australia Wealth Axis Full time

    Melbourne, Australia **About us**: By joining us, you are becoming part of one of Australia's premier providers of outsourced solutions for financial advisory businesses. We specialise in the development and implementation of "best-practice" policy and process for dealer groups, practices, and financial advisers. Our core offerings include: -...

  • Virtual Administrative Assistant

    1 hour ago

    Melbourne, Australia TQSolutions Full time

    About The Evolved Group The Evolved Group is a Human Insights Company. We use strategic consulting and advanced AI-powered technology to help our clients identify opportunities and optimise experiences. We are an award-winning company with a decade of success manifesting in continued growth. We have a 100% virtual team operating in US. We also have offices...

  • Ward Clerk

    4 days ago

    Melbourne, Australia Peninsula Health Full time

    Location: Melbourne | Southern Metropolitan Job type: Not provided Organisation: Peninsula Health **Salary**: Salary not specified Occupation: Administration/Secretarial, Medical Reference: 30498 - **Enjoy a challenging and rewarding role within Hospital in the Home & Infusion Centre**: - **Build your career and gain new skills while being part of a...

  • Gem@home/early Supportive Discharge

    7 months ago

    Melbourne, Australia Western Health Full time

    Location: Melbourne | Western Metropolitan Job type: Full time, Part time Organisation: Western Health **Salary**: Salary not specified Occupation: Medical Reference: 50806 **About the Role** **Early Supported Discharge (ESD)** - The ESD program is a ‘rehabilitation in the home’ program offered to patients with neurological conditions that would...

  • Business Manager

    3 months ago

    Melbourne, Australia Austin Health Full time

    Location: Melbourne | Northern Metropolitan Job type: Ongoing - Full Time Organisation: Austin Health **Salary**: $40 - $50 Occupation: Health and Allied Health Reference: 1881 **_Are you a current Austin Health employee?_** Austin Health is the major provider of tertiary health services, health professional education and research across three...

  • Care Coordinator Western Health@home

    7 months ago

    Melbourne, Australia Western Health Full time

    Location: Melbourne | Western Metropolitan Job type: Part time Organisation: Western Health **Salary**: Salary not specified Occupation: Health and Allied Health, Nursing, Aged Care Reference: 53612 We are looking for an experienced nurse or allied health professional who is passionate about integrated care and patient flow; and has experience in...

  • Vr Field Technician

    6 months ago

    Melbourne, Australia Broadcast Virtual Full time

    _Broadcast Virtual turns live sports events into advertising platforms without the need for physical signage through the use of augmented reality technology. Our solution allows real-time insertion of virtual advertisements in any type of live sporting event using hardware and software technology developed in house to keep the advertising tied to its field...

  • Virtual Babysitter

    6 months ago

    Melbourne, Australia Dandelion International Culture (Beijing) Full time

    I am looking for a fun, engaging, and experienced virtual babysitter to provide English immersion and entertainment for Chinese children via online video chat. This is a remote, part-time position. **Responsibilities**: - Have video chat sessions with Chinese children ages 4-10 years old - Lead conversations in English about age-appropriate topics and...

  • Analyst - Virtual Power Plant

    1 week ago

    Melbourne, Australia AGL Energy Full time

    As the needs of our customers change, so do we. At AGL, we believe progress is powered by our people. If you’re set on making real change for tomorrow, we have the scale, resources and ambition to get it started today. Now’s an extraordinary time to work with us. We’re taking the lead on renewables and expanding our products to make them more...

  • Service Manager, Gem@home

    6 months ago

    Melbourne, Australia Western Health Full time

    Location: Melbourne | Western Metropolitan Job type: Part time Organisation: Western Health **Salary**: Salary not specified Occupation: Health and Allied Health, Medical and Nursing, Nursing Reference: 52417 **Position Summary** - Improve the patient experience by providing care in the comfort of their own home - Assist patients to achieve their care...

  • Health Information Manager

    5 months ago

    Melbourne, Australia Alfred Health Full time

    **Alfred Health** Alfred Health is a leader in health care delivery, improvement, research and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory to inpatient and home and community-based services. - **Permanent Part Time - 32 hours per fortnight**: - ** Health Information...

  • Virtual Cruise Consultant

    4 months ago

    Melbourne, Australia Discover You Travel Full time

    Are you passionate about helping others? We have an exciting opportunity for you to become a Virtual Cruise Consultant. This role allows you to combine your love for helping people with the freedom of working remotely. As a Virtual Cruise Consultant, you'll be part of the thriving tourism industry. You'll have the chance to: - Plan and customize travel...