General Manager

2 days ago


Melbourne City Centre, Australia Brook Recruitment Full time

**About the company**

A national leasing non-residential firm, currently in a growth phase, is looking for a **General Manager **of **Virtual Services. **This dynamic company is a premium market leader that offers high-class hybrid work solutions to its members.

**Benefits**
- WFH options
- Flexible working locations around Melbourne
- Achieved the global standard "Great Place to Work" Culture
- "WELL-Health and Safety" accredited company
- Carbon neutral and B Corp certified
- Near Public Transport + bike parking

**About the role**

Reporting into the COO, this is a diverse role which includes a broad range of responsibilities. Your role will be to continue to grow the virtual services nationally, manage a growing team of two, and collaborate with other departments to implement and deliver strategies to ensure clients are offered excellent service.

We are seeking a **passionate, enthusiastic, and **independent **person with a **hands-on approach **to day-to-day operations. This is an amazing opportunity for someone who wants to take ownership of their role and bring fresh ideas

**Duties**:

- Grow revenue and client portfolio
- Ensure the technical and operational staff deliver an outstanding experience for all members
- Liaise with Product, Technical, Marketing and Finance teams
- Improve procedures and policies to enhance customer experience
- Set and manage KPIs and L&D for the team
- Manage the day-to-day operation of the virtual services

**Skills & experience**
- Extensive experience in BD and sales
- Able to prepare, forecast and report on budgets and targets
- Prior experience in product development
- Experience in Hospitality, Start-Up companies or similar is an advantage
- Building relationships with internal and external stakeholders
- Strong communication and people leadership skills

**Culture**

People enjoy working in this team because they are an authentic and adaptable team that loves to create a friendly and professional environment. They deliver a thoughtfully-designed workspace experience, made to support health and wellness at work.

**How to apply**

For a confidential conversation, please call me on 0415 689 510.


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