Member Consultant

2 weeks ago

Melbourne, Australia Defence Bank Full time

**Introduction**:
We are Australia's Defence Bank. Established in 1975, we have 33 branches across Australia, a local Contact Centre, an award-winning mobile app, and 200 employees who make us a great place to work.

As a member-owned bank, we re-invest our profits into improving products and services for the benefit of our members who include the men, women and families that make up the defence community.

We consider it a privilege to serve those who protect us. To deliver on this, we need a team of passionate, dedicated and resilient individuals who are committed to making a difference for our members.

We are currently seeking a Senior Member Consultant at our Duntroon branch. The Member Consultant will contribute to the purpose and ongoing success of Defence Bank by providing outstanding customer service to meet the member needs while achieving agreed performance outcomes and meeting compliance obligations.

**Description**:
**This position is accountable for**:

- Delivering outstanding member service to achieve agreed performance goals which includes:

- Working proactively promoting Defence Bank within Defence, Defence industry partners and within the broader community to grow our member base and product portfolios.
- Completing branch tasks to ensure ongoing compliance with legislation and Defence Bank's policies and processes.

**Skills and Experiences**:
**To be successful in this position you will have**:

- At least two years' experience in a retail sales team ideally within financial services.
- Tier 2 Financial Services is highly desirable.
- High school certificate or equivalent.

**Demonstrated experience or skills in**:

- Achieving agreed goals in line with individual team plans.
- Building effective working relationships with stakeholders at all levels.
- Picking up new concepts quickly.
- Time management with the ability to handle unplanned interruptions.

We Count on you. And you can count on us.

In joining our team, you'll get access to a great range of benefits including:

- Reward and recognition platform - several vouchers, discounts, ecards and more
- Thank you day - each year our employee receive one additional day of paid leave
- Employee Assistance Program
- Corporate Wardrobe Program
- Volunteer and Community Service Leave
- Referral Reward
- Education Assistance
- Generous Parental Leave benefits

Interested? We'd like to hear from you.

If you'd like to be part of our passionate team, click 'apply'.

  • Member Consultant

    2 weeks ago

    Melbourne, Australia Defence Bank Full time

    **Introduction**: Join a dynamic team at Victoria Barracks branch Seeking a customer service professional looking for their next big role Be part of a different kind of banking and make a real different to our members Defence Bank is a member-owned bank, we re-invest our profits into improving products and services for the benefit of our members who include...

  • Member Education Consultant

    2 months ago

    Melbourne, Australia Commonwealth Superannuation Corporation (CSC) Full time

    Posted: 15/11/2024 Closing Date: 29/11/2024 **Job Type**: Permanent - Full Time Location: Melbourne Job Category: Accounting,Banking and Financial Services,Insurance & Superannuation **About CSC** At CSC, we know that it takes all of us working together, united as one, to guide our customers towards their retirement dreams. We’re proud to wear the...

  • Member Engagement Consultant Outbound

    3 weeks ago

    Melbourne, Australia Mercer Full time

    **Member Engagement Consultant - Outbound** **What is in it for you?** - ** Professional environment where your career path really matters and is supported in our global organisation.** - ** Great team environment with energetic and supportive colleagues and leaders** - ** Genuine work life balance** - ** Fantastic corporate offices 3 minutes from Southern...

  • Member Management Consultant

    3 weeks ago

    Melbourne, Australia UniSuper Full time

    Melbourne or Burwood NSW location - Utilise your superannuation experience and join an industry leader - Be part of an organisation undergoing a time of exciting transformational change - Additional 3 days paid leave over the Christmas period and competitive incentive bonus **About US** UniSuper is Australia’s best kept Superannuation secret. The $110B...

  • Member Management Consultant

    7 days ago

    Melbourne, Australia UniSuper Full time

    **Utilise your superannuation experience and join an industry leader**: - **Be part of an organisation undergoing a time of exciting transformational change**: - **Additional 3 days paid leave over the Christmas period and competitive incentive bonus**: - **Burwood NSW based location **About US** UniSuper is Australia’s best kept Superannuation secret....

  • Member Management Consultant

    3 weeks ago

    Melbourne, Australia UniSuper Full time

    **Position can be based in Melbourne or Burwood (NSW)**: - **Utilise your superannuation experience and join an industry leader**: - **Be part of an organisation undergoing a time of exciting transformational change**: - **Additional 3 days paid leave over the Christmas period and competitive incentive bonus** **About US** UniSuper is a place where...

  • Member Care Consultant

    7 days ago

    Melbourne, Australia RACV Full time

    Melbourne, Victoria | RACV Head Office - Permanent Full time | Hybrid working - Great staff benefits | Competitive salary **Great things start here** Challenge yourself, inspire others, make a difference - it all starts here. At RACV, we’re proud to be there for every Victorian. Whether it’s on the side of the road, a trip down the coast or inside our...

  • Member Relationship Consultant

    2 months ago

    Melbourne, Australia Heritage and People's Choice Full time

    Member Relationship Consultant - Collins Street, Melbourne CBD **Are you looking to take the next step in your career in banking?** Working with us at People First Bank as a **Member Relationship Consultant**, you will be empowered to have meaningful conversations with our members - to understand their financial position, goals and aspirations, and help...

  • Member Support Consultant

    9 months ago

    East Melbourne, Australia CoINVEST Full time

    CBD fringe, close to Parliament train station. - Permanent role with Growth Opportunities - Hybrid Working arrangement Leave Plus is a portable long service leave scheme for member is the Victorian construction industry: "The Leave that Moves with You". The **Member Support Consultant** role supports this vision and purpose by resolving member...

  • Member Services Consultant Coordinator

    3 days ago

    Melbourne, Australia Mercer Full time

    **Member Services Coordinator** **What can you expect?** This newly created position presents an exciting opportunity to provide administrative support to Member Service Consultants for a large complex client. In this role you will coordinate, assist, and support the day to day organising of activities and events that are fundamental to the smooth...

  • Member Support Consultant Mornington

    7 months ago

    Melbourne, Australia Goodlife Health Clubs Full time

    **About Goodlife Health Clubs**: As Australia's premier, privately-owned fitness organisation, Goodlife Health Clubs is in a unique position to kickstart your career in the sector. We currently operate 97 premium clubs in Queensland, Victoria, South Australia, and Western Australia - providing improved health, well-being and a sense of accomplishment to more...

  • Member Support Consultant Docklands

    2 weeks ago

    Melbourne, Australia Goodlife Health Clubs Full time

    **About Goodlife Health Clubs**: As Australia's premier, privately-owned fitness organisation, Goodlife Health Clubs is in a unique position to kickstart your career in the sector. We currently operate 97 premium clubs in Queensland, Victoria, South Australia, and Western Australia - providing improved health, well-being and a sense of accomplishment to more...

  • Member Support Consultant Prahran

    7 months ago

    Melbourne, Australia Goodlife Health Clubs Full time

    **About Goodlife Health Clubs**: As Australia's premier, privately-owned fitness organisation, Goodlife Health Clubs is in a unique position to kickstart your career in the sector. We currently operate 97 premium clubs in Queensland, Victoria, South Australia, and Western Australia - providing improved health, well-being and a sense of accomplishment to more...

  • Member Support Consultant Fitzroy

    3 weeks ago

    Melbourne, Australia Goodlife Health Clubs Full time

    **About Goodlife Health Clubs**: As Australia's premier, privately-owned fitness organisation, Goodlife Health Clubs is in a unique position to kickstart your career in the sector. We currently operate 97 premium clubs in Queensland, Victoria, South Australia, and Western Australia - providing improved health, well-being and a sense of accomplishment to more...

  • Member Support Consultant Mornington

    3 weeks ago

    Melbourne, Australia Goodlife Health Clubs Full time

    **About Goodlife Health Clubs**: As Australia's premier, privately-owned fitness organisation, Goodlife Health Clubs is in a unique position to kickstart your career in the sector. We currently operate 97 premium clubs in Queensland, Victoria, South Australia, and Western Australia - providing improved health, well-being and a sense of accomplishment to more...

  • Member Support Consultant Carnegie

    2 weeks ago

    Melbourne, Australia Goodlife Health Clubs Full time

    **About Goodlife Health Clubs**: As Australia's premier, privately-owned fitness organisation, Goodlife Health Clubs is in a unique position to kickstart your career in the sector. We currently operate 97 premium clubs in Queensland, Victoria, South Australia, and Western Australia - providing improved health, well-being and a sense of accomplishment to more...

  • Member Support Consultant Balwyn

    3 months ago

    Melbourne, Australia Goodlife Health Clubs Full time

    **About Goodlife Health Clubs**: As Australia's premier, privately-owned fitness organisation, **Goodlife Health Clubs** is in a unique position to kickstart your career in the sector. We currently operate **97 premium clubs **in Queensland, Victoria, South Australia, and Western Australia - providing improved health, well-being and a sense of accomplishment...

  • Member Support Consultant Fitzroy

    2 weeks ago

    Melbourne, Australia Goodlife Health Clubs Full time

    **About Goodlife Health Clubs**: As Australia's premier, privately-owned fitness organisation, Goodlife Health Clubs is in a unique position to kickstart your career in the sector. We currently operate 97 premium clubs in Queensland, Victoria, South Australia, and Western Australia - providing improved health, well-being and a sense of accomplishment to more...

  • Member Support Consultant Camberwell

    2 weeks ago

    Melbourne, Australia Goodlife Health Clubs Full time

    **About Goodlife Health Clubs**: As Australia's premier, privately-owned fitness organisation, **Goodlife Health Clubs** is in a unique position to kickstart your career in the sector. We currently operate **97 premium clubs**in Queensland, Victoria, South Australia, and Western Australia - providing improved health, well-being and a sense of accomplishment...

  • Member Support Consultant Docklands

    1 week ago

    Melbourne, Australia Goodlife Health Clubs Full time

    **About Goodlife Health Clubs**: As Australia's premier, privately-owned fitness organisation, Goodlife Health Clubs is in a unique position to kickstart your career in the sector. We currently operate 97 premium clubs in Queensland, Victoria, South Australia, and Western Australia - providing improved health, well-being and a sense of accomplishment to more...