Member Consultant

3 days ago

Melbourne, Australia Defence Bank Full time

**Introduction**:
Join a dynamic team at Victoria Barracks branch
Seeking a customer service professional looking for their next big role
Be part of a different kind of banking and make a real different to our members

Defence Bank is a member-owned bank, we re-invest our profits into improving products and services for the benefit of our members who include the defence force and their families as well as the outer community. We consider it a privilege to serve those who protect us. To deliver on this, we need a team of passionate, dedicated and resilient individuals who are committed to making a difference for our members.

We are currently recruiting for a Member Consultant position working full time in a permanent basis. The position will be based at our Victoria Barracks branch in Melbourne, however you may be required to work at our Bourke Street and Watsonia branch on occasion.The Member Consultant will contribute to the purpose and ongoing success of Defence Bank by delivering outstanding service in accordance with the needs of members and the business.

**Description**:
What you will do.

**This position is accountable for**:
Delivering outstanding member service to achieve agreed performance goals which includes:
Working with our members to achieve their financial goals.
Opening accounts, processing transactions, and responding to member queries.
Proactively promoting Defence Bank within Defence, with Defence Industry partners, and within the broader community to grow our member base and product portfolios.
Completing branch tasks to ensure ongoing compliance with legislation and Defence Bank’s policies and processes.

**To achieve this, you will work with**:
Current and prospective members.
Base command.
Key suppliers such as Chubb (security) and Prosegur (cash management).
Internal teams - Partner Relationship Managers, Wealth Investment Managers, Business Services, Business Technology, Lending Assessment, Loan Fulfilment, and People & Capability.

**Skills and Experiences**:
What you will bring.

A customer service star, you’re passionate about providing a consistent yet memorable experience. Your knack for uncovering needs, providing appropriately solutions, and achieving results. You connect with people, establishing rapport and trust quickly.

**You have**:
At least two years’ experience in a retail sales team ideally within financial services.
High school certificate or equivalent.

**Demonstrated experience or skills in**:
Achieving agreed goals in line with individual and team plans.
Building effective working relationships with stakeholders at all levels.
Facilitating presentations to small and large groups.
Picking up new concepts quickly.
Time management with the ability to handle unplanned interruptions.

We count on you. And you can count on us.

In joining our team, you'll get access to a great range of benefits including:
Reward and recognition platform - a number of vouchers, discounts, ecards and more
Thank you day - each year our employee receive one additional day of paid leave for ‘CEO Day’
Employee assistance program
Corporate wardrobe allowance
Volunteer and community service leave
Referral reward
Education Assistance
Access to parental leave after 6 months of working at the bank

Interested? We'd like to hear from you.

If you would like to be a part of our passionate team, click Apply.

  • Member Consultant

    6 days ago

    Melbourne, Australia Defence Bank Full time

    **Introduction**: We are Australia's Defence Bank. Established in 1975, we have 33 branches across Australia, a local Contact Centre, an award-winning mobile app, and 200 employees who make us a great place to work. As a member-owned bank, we re-invest our profits into improving products and services for the benefit of our members who include the men, women...

  • Member Education Consultant

    2 months ago

    Melbourne, Australia Commonwealth Superannuation Corporation (CSC) Full time

    Posted: 15/11/2024 Closing Date: 29/11/2024 **Job Type**: Permanent - Full Time Location: Melbourne Job Category: Accounting,Banking and Financial Services,Insurance & Superannuation **About CSC** At CSC, we know that it takes all of us working together, united as one, to guide our customers towards their retirement dreams. We’re proud to wear the...

  • Member Engagement Consultant Outbound

    1 week ago

    Melbourne, Australia Mercer Full time

    **Member Engagement Consultant - Outbound** **What is in it for you?** - ** Professional environment where your career path really matters and is supported in our global organisation.** - ** Great team environment with energetic and supportive colleagues and leaders** - ** Genuine work life balance** - ** Fantastic corporate offices 3 minutes from Southern...

  • Member Services Consultant

    2 days ago

    Melbourne, Australia Mecca Recruitment Group Full time

    Do you have a strong eye for detail? - Do you have exceptional communication skills? - Do you have previous experience in an operations role? - Do you have a strong eye for detail? - Do you have exceptional communication skills? - Do you have previous experience in Financial Services or the Insurance Industry? Who will you be working for? You will be...

  • Member Management Consultant

    2 weeks ago

    Melbourne, Australia UniSuper Full time

    Melbourne or Burwood NSW location - Utilise your superannuation experience and join an industry leader - Be part of an organisation undergoing a time of exciting transformational change - Additional 3 days paid leave over the Christmas period and competitive incentive bonus **About US** UniSuper is Australia’s best kept Superannuation secret. The $110B...

  • Member Management Consultant

    1 week ago

    Melbourne, Australia UniSuper Full time

    **Position can be based in Melbourne or Burwood (NSW)**: - **Utilise your superannuation experience and join an industry leader**: - **Be part of an organisation undergoing a time of exciting transformational change**: - **Additional 3 days paid leave over the Christmas period and competitive incentive bonus** **About US** UniSuper is a place where...

  • Member Support Consultant

    2 months ago

    Melbourne, Australia Goodlife Health Clubs Full time

    21-Nov-2024 FLG/1832470 Melbourne - CBD and Inner Suburbs - Category: - Sales- Position Type: - Full Time- Application Close Date: - 21-Dec-2024**About Goodlife Health Clubs**: As Australia's premier, privately-owned fitness organisation, **Goodlife Health Clubs** is in a unique position to kickstart your career in the sector. We currently operate **97...

  • Member Relationship Consultant

    2 months ago

    Melbourne, Australia Heritage and People's Choice Full time

    Member Relationship Consultant - Collins Street, Melbourne CBD **Are you looking to take the next step in your career in banking?** Working with us at People First Bank as a **Member Relationship Consultant**, you will be empowered to have meaningful conversations with our members - to understand their financial position, goals and aspirations, and help...

  • Member Support Consultant

    8 months ago

    East Melbourne, Australia CoINVEST Full time

    CBD fringe, close to Parliament train station. - Permanent role with Growth Opportunities - Hybrid Working arrangement Leave Plus is a portable long service leave scheme for member is the Victorian construction industry: "The Leave that Moves with You". The **Member Support Consultant** role supports this vision and purpose by resolving member...

  • Member Support Consultant Carnegie

    2 months ago

    Melbourne, Australia Goodlife Health Clubs Full time

    **About Goodlife Health Clubs**: As Australia's premier, privately-owned fitness organisation, **Goodlife Health Clubs** is in a unique position to kickstart your career in the sector. We currently operate **97 premium clubs **in Queensland, Victoria, South Australia, and Western Australia - providing improved health, well-being and a sense of accomplishment...

  • Member Support Consultant Balwyn

    2 months ago

    Melbourne, Australia Goodlife Health Clubs Full time

    **About Goodlife Health Clubs**: As Australia's premier, privately-owned fitness organisation, **Goodlife Health Clubs** is in a unique position to kickstart your career in the sector. We currently operate **97 premium clubs **in Queensland, Victoria, South Australia, and Western Australia - providing improved health, well-being and a sense of accomplishment...

  • Member Support Consultant Armadale

    2 months ago

    Melbourne, Australia Goodlife Health Clubs Full time

    **About Goodlife Health Clubs**: As Australia's premier, privately-owned fitness organisation, **Goodlife Health Clubs** is in a unique position to kickstart your career in the sector. We currently operate **97 premium clubs **in Queensland, Victoria, South Australia, and Western Australia - providing improved health, well-being and a sense of accomplishment...

  • Member Support Consultant Docklands

    6 days ago

    Melbourne, Australia Goodlife Health Clubs Full time

    **About Goodlife Health Clubs**: As Australia's premier, privately-owned fitness organisation, Goodlife Health Clubs is in a unique position to kickstart your career in the sector. We currently operate 97 premium clubs in Queensland, Victoria, South Australia, and Western Australia - providing improved health, well-being and a sense of accomplishment to more...

  • Member Support Consultant Armadale

    1 week ago

    Melbourne, Australia Goodlife Health Clubs Full time

    **About Goodlife Health Clubs**: As Australia's premier, privately-owned fitness organisation, Goodlife Health Clubs is in a unique position to kickstart your career in the sector. We currently operate 97 premium clubs in Queensland, Victoria, South Australia, and Western Australia - providing improved health, well-being and a sense of accomplishment to more...

  • Member Support Consultant Prahran

    7 months ago

    Melbourne, Australia Goodlife Health Clubs Full time

    **About Goodlife Health Clubs**: As Australia's premier, privately-owned fitness organisation, Goodlife Health Clubs is in a unique position to kickstart your career in the sector. We currently operate 97 premium clubs in Queensland, Victoria, South Australia, and Western Australia - providing improved health, well-being and a sense of accomplishment to more...

  • Member Support Consultant Fitzroy

    1 week ago

    Melbourne, Australia Goodlife Health Clubs Full time

    **About Goodlife Health Clubs**: As Australia's premier, privately-owned fitness organisation, Goodlife Health Clubs is in a unique position to kickstart your career in the sector. We currently operate 97 premium clubs in Queensland, Victoria, South Australia, and Western Australia - providing improved health, well-being and a sense of accomplishment to more...

  • Member Support Consultant Mornington

    6 months ago

    Melbourne, Australia Goodlife Health Clubs Full time

    **About Goodlife Health Clubs**: As Australia's premier, privately-owned fitness organisation, Goodlife Health Clubs is in a unique position to kickstart your career in the sector. We currently operate 97 premium clubs in Queensland, Victoria, South Australia, and Western Australia - providing improved health, well-being and a sense of accomplishment to more...

  • Member Support Consultant Mornington

    1 week ago

    Melbourne, Australia Goodlife Health Clubs Full time

    **About Goodlife Health Clubs**: As Australia's premier, privately-owned fitness organisation, Goodlife Health Clubs is in a unique position to kickstart your career in the sector. We currently operate 97 premium clubs in Queensland, Victoria, South Australia, and Western Australia - providing improved health, well-being and a sense of accomplishment to more...

  • Member Support Consultant Armadale

    2 months ago

    Melbourne, Australia Goodlife Health Clubs Full time

    **About Goodlife Health Clubs**: As Australia's premier, privately-owned fitness organisation, **Goodlife Health Clubs** is in a unique position to kickstart your career in the sector. We currently operate **97 premium clubs **in Queensland, Victoria, South Australia, and Western Australia - providing improved health, well-being and a sense of accomplishment...

  • Member Support Consultant Balwyn

    2 months ago

    Melbourne, Australia Goodlife Health Clubs Full time

    **About Goodlife Health Clubs**: As Australia's premier, privately-owned fitness organisation, **Goodlife Health Clubs** is in a unique position to kickstart your career in the sector. We currently operate **97 premium clubs **in Queensland, Victoria, South Australia, and Western Australia - providing improved health, well-being and a sense of accomplishment...