Receptionist

1 month ago

Toowong, Australia Auto & General Insurance Full time

**About The Company**

Compare the Market - yes, the one with the meerkats - is a high-growth FinTech company on a transformational journey. We are focused on designing, building, and delivering the very best home loan, energy, insurance, and health comparison experience in Australia. Okay, in the world

We are all about Customer first, teamwork, making a difference, and treating the business as our own - without compromise. These values are critical to delivering on our purpose: _“to make a difference in the lives of Australians by simplifying the process of making sound financial decisions”. _

**About The Role**:
Are you ready to be the welcoming face and efficient support behind the scenes? Compare the Market is seeking a proactive and organised Receptionist to join our team. In this role, you will be the first point of contact for clients, visitors, and staff, ensuring everyone who interacts with our office receives a warm, professional experience.

This full-time role involves a blend of reception duties and office administration, helping maintain smooth daily operations. You will handle everything from greeting visitors and managing incoming calls to assisting with facilities management and office supplies. Your attention to detail and ability to juggle tasks will be critical to keeping the office running seamlessly.

**What You’ll Do**:

- Greet and welcome visitors, ensuring a positive first impression.
- Answer and direct phone calls, managing a multi-line system efficiently.
- Handle mail, couriers, and deliveries, ensuring timely processing.
- Book and prepare meeting rooms, including audio-visual setup, and catering arrangements.
- Maintain a tidy, organised reception area, ensuring all materials are up to date.
- Support security protocols by managing visitor sign-in/out processes.
- Assist with onboarding new staff, including issuing access cards and preparing welcome packs.
- Facilities Support:

- Manage office and kitchen supplies, ensuring stock levels are maintained.
- Liaise with external contractors for cleaning, maintenance, and IT support.
- Coordinate office repairs and ensure common areas are clean and well-stocked.
- Assist with travel booking requests for staff.

**What You’ll Bring**:

- Must have 2 + years experience in a receptionist role.
- Excellent interpersonal skills with a professional, welcoming attitude.
- Strong organisational skills with the ability to multitask and prioritise effectively.
- Proficiency in Microsoft Office and other office management software.
- A proactive, hands-on approach to improving office processes and solving problems.

**Our Benefits**

At Compare the Market, we offer a dynamic and collaborative work environment where your talents will be recognised and rewarded. You’ll have the opportunity to make a meaningful impact and contribute to our continued success. As well as ample opportunities for growth and development, we also provide:

- Vibrant and social community who have annual celebrations, family fun days and regular events.
- Enjoy flexible work arrangements, including the option of one day working from home each week or a 9-day fortnight.
- Enjoy additional leave days - ‘ME’ leave and ‘Volunteer Day’ leave.
- Study support (up to 50% of tuition fees for relevant courses) and professional membership reimbursement.
- Employee discounts on Car, Home, Travel insurance.
- Income protection insurance provided to support you in the event of non-work-related illness or injury.
- Discounts with a broad range of providers, including gym memberships, accommodation, dental care and more.

Compare the Market is an Equal Opportunity Employer, and we encourage all applicants to apply. We acknowledge that we are strengthened by diversity.
- *Note to Recruiters: We politely ask that you avoid making any approaches or sending any unsolicited resumes to our Recruitment Team or Hiring Leaders across our business._

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