Project Logistics Coordinator

2 months ago

Greater Adelaide SA, Australia C.H. Robinson Full time

We’re C.H. Robinson, one of the world’s largest logistics platforms, and we’re seeking a Project Logistics Coordinator to join our dynamic team. If you're a strong team player with a keen eye for detail and a drive to get the job done, this role is perfect for you.

As a Project Logistics Coordinator, you will play a crucial role in supporting customer supply chains by ensuring the efficient and effective movement of freight. You’ll interact directly with customers to build and enhance relationships, coordinate cargo bookings, and analyze data to help customers leverage C.H. Robinson’s advanced technology solutions. Thriving in a fast-paced environment, you’ll focus on delivering exceptional customer service and resolving issues promptly.

Excited about this opportunity? Let’s discuss how you can contribute to our team.

**RESPONSIBILITIES**:
The duties and responsibilities of this position consist of, but are not limited to, the following:

- Overall coordination in conjunction with Project Manager or Regional Project Manager
- Assist with rate negotiations and carrier selection, set up template for billing and project reports
- Review customer invoicing prior to issuance, monitor credit status and balances
- Monitor compliance with insurance requirements, reporting and claim settlement
- Interface with client when critical issues arise and assess possible solutions
- Advise management of charter requests and legal issues immediately
- Compliance with corporate policy for communication, confidentiality and signing authority (financial and legal commitments)

**General Operations**:

- Responsible for all project files relating to truck/rail, sea, and air, barge inbound and outbound
- Review and handle letter of credit files, inclusive of all appropriate documentation and bank discussions. Will discuss letter of credit files with senior management if required
- Ensure that whenever the Company is in a position of potential doubt or liability on a sea freight/surface or air file, that legal counsel is contacted, and clear and precise written direction is obtained in order to proceed and deal with the situation
- Provide management with any information that will assist in future business development, maintaining clients or increasing profitability
- Assist and prepare agency agreements/contract of services in co-operation with and under management supervision
- Negotiate and coordinate project cargo with the requirement that any booking notes or final agreements with carriers for sea carriage are co-signed by another senior manager
- On site supervision of loading or discharge of equipment at the port, at rail siding, at barge terminals, at vendor manufacturing plant under the supervision of a Project Manager or Regional Project Manager
- Other duties or responsibilities as assigned according to the team and/or country specific requirements

**Required Qualifications**:

- High school diploma or Graduate Degree or equivalent
- 2-4 years of international freight forwarding operations, breakbulk and project cargo experience

**Preferred Qualifications**:

- Bachelor’s degree from an accredited college or university
- Ability to travel up to 10%
- Ability to work in a fast-paced and deadline-driven office environment
- Excellent stakeholder communication with the ability to multitask and prioritize tasks.
- Exceptional customer service skills and follow up
- Values a diverse and inclusive work environment

**Benefits**

At C.H. Robinson Oceania, we are a proud Equal Opportunity employer offering flexible work to support a work/life balance along with offering a broad range of career development opportunities. We have an experienced and passionate team who work collaboratively to deliver smarter solutions for our clients. Employees have access to our well regarded, confidential Employee Assistance Program. Our Robinson Cares program allows our employees to give back to the community.

**Why Do You Belong at C.H. Robinson?**:
C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. With $22 billion in freight under management and 19 million shipments annually, we are one of the world’s largest logistics platforms and rank in the FORTUNE 200. We’ve been an innovator in logistics for over 100 years. Our global suite of services accelerates trade to seamlessly deliver the products and goods that drive the world’s economy. With the combination of our multimodal transportation management system and expertise, we use our information advantage to deliver smarter solutions for more than 90,000 customers and 450,000 contract carriers on our platform. Our technology is built by and for supply chain experts to bring faster, more meaningful improvements to our customers’ businesses.

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