Application Support Analyst

1 week ago

Perth, Australia INX Software Full time

A highly supportive team with access to rewards and benefits
- Flexible working options to support your well-being and productivity
- Stay motivated and healthy with our health and wellness perks

**About INX Software**

We exist to deliver deeply aware intelligent software, enabling organisations globally to protect people, become custodians of the planet and be responsible global citizens.

As a trusted leader of fully integrated environment, health, and safety solutions we drive the creation of safer, smarter, and sustainable workplaces. Our cloud-based software and mobile-capable solutions are standard across high-risk and complex operations including mining, utilities, oil & gas, and government sectors, with over 240 enterprise clients and up to 1 million licensed users to date.

**A little about the role**

We are currently looking for 2 full-time Application Support Analysts to join our expanding global business on a **3-month fixed term contract**. We are looking for one Application Support Analyst to be based in our Perth Office and the other to be based in our Adelaide Office to support our operating hour needs.

As an Application Support Analyst, you will be working as part of the Customer Support team assisting our clients with their technical queries. Being able to drive client satisfaction, work with multiple teams, and manage your time effectively, will be a key part of this role.

In this role, you will:

- Get to know the INX products inside out.
- Have a great understanding of Technology.
- Provide a level of frontline support to INX Customers.
- Ensure that all support tickets are logged, managed, and resolved effectively.
- Engage and collaborate with internal teams to resolve support tickets.
- Work 7.6 hours a day between 8 am - 8 pm on a rotating shift pattern.

**A little about you**

We're looking for somebody that is positive, enthusiastic, and has a cucustomer-centricttitude. You will have excellent written and oral communication skills, with a natural analytical approach to problem-solving.

You will need to have:

- Proven customer service skills with a focus on customer outcomes.
- Highly organised with good time management skills and the ability to multitask.
- Able to prioritise workloads and meet deadlines.
- Basic SQL skills are highly desirable.
- A tertiary qualification in a technology-related discipline is advantageous to the role but not essential.

**Join INX for a Fulfilling Work Experience**

At INX, our employees are the cornerstone of our success. We value your contributions and ideas, creating an environment where you're truly appreciated. Our benefits include:

- Flexible Work for Work-Life Harmony. That's why we offer flexible work arrangements such as hybrid options, flexible hours, compressed work weeks and more.
- Learning and development platforms to foster personal and professional growth.
- Our comprehensive Employee Assistance Program provides confidential counselling and resources to help you thrive.
- Stay motivated and healthy with corporate gym discounts and luxury benefits like Corporate Lexus perks.
- Enjoy cashback discounts and exclusive deals through our Rewards platform, our way of appreciating your hard work.

Join INX for a supportive environment, flexible work, growth opportunities, and a range of perks that enrich your life.

  • Application Support Analyst

    1 week ago

    Perth, Western Australia Pyramid Global Technologies Full time

    About the job Application Support Analyst - AWS Data Lake/PythonApplication Support Analyst - AWS Data Lake/Python Design, Develop, Test and Maintain Applications. (includes User Administration, Installation & Configuration) Good Understanding of AWS Data Lake and Python language Good Understanding of Data Strong expertise in managing ITIL based...

  • Application Support Analyst

    1 month ago

    Perth, Australia inx software Full time

    Join a global leader in proving cloud based solutions for our 240 clients Use your skills to join a team that focuses on driving client satisfaction Enjoy a range of perks including flexible working, and corporate discounts About INX Software INX Software is a global leader in providing cloud-based solutions...

  • Application Support Analyst

    1 week ago

    Perth, Western Australia inx software Full time

    Join a global leader in proving cloud based solutions for our 240 clients Use your skills to join a team that focuses on driving client satisfaction Enjoy a range of perks including flexible working, and corporate discounts About INX Software INX Software is a global leader in providing cloud-based solutions for environment, health, and safety management...

  • Application Support Analyst

    3 weeks ago

    Perth, Australia inx software Full time

    Join a global leader in proving cloud based solutions for our 240 clients Use your skills to join a team that focuses on driving client satisfaction Enjoy a range of perks including flexible working, and corporate discounts About INX Software INX Software is a global leader in providing cloud-based solutions...

  • Application Support Analyst

    4 days ago

    Perth, Australia Verse Group Full time

    Posted date 29 April 2024 - LocationPerth - Discipline Help Desk & IT Support - Reference4145 The role of the Application Support Analyst is to keep our Clients technology up If you have skills with the following we want to hear from you! - Python and Bash Scripting - Linux system administration (RedHat, Debian) - Alerting, Logging and Monitoring...

  • Application Support Analyst

    1 week ago

    Perth, Western Australia Verse Group Full time

    The role of the Application Support Analyst is to keep our Clients technology upto date and running.You will be working with Product teams in Perth and Operations teams on site to ensure the application's uptime, reliability, and performance.You will be the first point of contact for application support and work with your fellow teammates on an8/6 site...

  • Application Support Analyst

    1 week ago

    Perth, Western Australia Verse Group Full time

    The role of the Application Support Analyst is to keep our Clients technology upto date and running. You will be working with Product teams in Perth and Operations teams on site to ensure the application's uptime, reliability, and performance.You will be the first point of contact for application support and work with your fellow teammates on an8/6 site...

  • Application Support Analyst

    3 weeks ago

    Perth, Australia Tattarang & Minderoo Full time

    Company Description **About Us** **Tattarang** is one of Australia’s largest private investment groups and is owned by the Forrest family. Our investment portfolio spans across agri-food, energy, resources, property, and lifestyle. **Minderoo Foundation** is a modern philanthropic organisation. We take on tough, persistent issues with the potential to...

  • Application Support Analyst

    1 week ago

    Perth, Western Australia Tattarang & Minderoo Full time

    Company DescriptionAbout UsTattarang is one of Australia's largest private investment groups and is owned by the Forrest family. Our investment portfolio spans across agri-food, energy, resources, property, and lifestyle.Minderoo Foundation is a modern philanthropic organisation. We take on tough, persistent issues with the potential to drive massive change....

  • Application System Analyst

    3 weeks ago

    Perth, Australia PERSOLKELLY Full time

    PERSOLKELLY is seeking Application System Analyst to join a great ICT team within Healthcare Industry. An Application System Analyst is required to join the ICT Department. This role will work on various system Frontend and backend database and work on various projects throughout the organisation. You will be responsible to consult and work collaboratively...

  • Application Support Analyst

    2 months ago

    Perth, Australia Xodus Group Full time

    Overall Purpose of the Role Xodus is currently under-going a multi-year internal Operation System transformation, one that future proofs the organisation, aligns with our strategic vision, enhances our digital and data analytics capability and delivers companywide system efficiencies. As Xodus’ business expands and the world becomes more digitally...

  • Application Support Analyst

    1 week ago

    Perth, Western Australia Australian Gas Infrastructure group Full time

    Who we areAustralian Gas Infrastructure Group (AGIG) owns, operates, and invests in infrastructure which delivers gas to more than two million homes and businesses, and is one of the largest gas infrastructure businesses in Australia. AGIG manages over 40,000km of distribution networks, more than 4,300km of transmission pipelines and 60 petajoules of storage...

  • Application System Analyst

    1 week ago

    Perth, Western Australia PERSOLKELLY Full time

    PERSOLKELLY is seeking Application System Analyst to join a great ICT team within Healthcare Industry. An Application System Analyst is required to join the ICT Department. This role will work on various system Frontend and backend database and work on various projects throughout the organisation. You will be responsible to consult and work collaboratively...

  • Application Support

    1 week ago

    Perth, Western Australia Talent International Full time

    australia perth permanent negotiable- Permanent roles:Scripting & SQL experience needed:- Opportunity to work within this organisations growing autonomous mining areaIf you would be keen to work at one of the leading mining organisations globally we have an opportunity within their Autonomous Engineering team. The role of the Mining Systems Application...

  • Application Analyst

    1 week ago

    Perth, Western Australia Zone IT Solutions Full time

    We are looking for an Application Analyst with SCADA experience for a role based in Perth location.Requirements: Development and integration capabilities using NodeRED, JS, Python Development of SCADA/HMI Screens and Reporting, dashboarding, and alarming Experience in the Timeseries database Knowledge of IIoT network configuration and cyber Having strong...

  • Senior Analyst Operational Applications Senior Analyst Operational Applications Perth, AU

    4 weeks ago

    Perth, Australia Roy Hill Full time

    Senior Analyst Operational Applications Date: 19 Apr 2024 Location: Perth, AU #job-location.job-location-inline { display: inline; } Monday to Friday | Perth Performance, Retention and Profit Share Bonuses 18 weeks paid Parental Leave for primary caregivers Free onsite parking at the Remote Operational Centre (ROC) About the role: ...

  • Senior Analyst Operational Applications Senior Analyst Operational Applications Perth, AU

    3 weeks ago

    Perth, Australia Roy Hill Full time

    Senior Analyst Operational Applications Date: 19 Apr 2024 Location: Perth, AU #job-location.job-location-inline { display: inline; } Monday to Friday | Perth Performance, Retention and Profit Share Bonuses 18 weeks paid Parental Leave for primary caregivers Free onsite parking at the Remote Operational Centre (ROC) About the role: ...

  • Senior Analyst Operational Applications Senior Analyst Operational Applications Perth, AU

    1 week ago

    Perth, Western Australia Roy Hill Full time

    Senior Analyst Operational Applications Date: 19 Apr 2024 Location: Perth, AU #job- { display: inline; } Monday to Friday | Perth Performance, Retention and Profit Share Bonuses 18 weeks paid Parental Leave for primary caregivers Free onsite parking at the Remote Operational Centre (ROC) About the role: The Technology Operations team is...

  • Application Support

    3 weeks ago

    Perth, Australia Talent International Full time

    australia perth permanent negotiable- **Permanent roles**: - **Scripting & SQL experience needed**: - **Opportunity to work within this organisations growing autonomous mining area** **If you would be keen to work at one of the leading mining organisations globally we have an opportunity within their Autonomous Engineering team. **The role of the Mining...

  • Application Support

    2 months ago

    Perth, Australia Talent International Full time

    australia perth permanent negotiable- **Permanent roles**: - **Scripting & SQL experience needed**: - **Opportunity to work within this organisations growing autonomous mining area** **If you would be keen to work at one of the leading mining organisations globally we have an opportunity within their Autonomous Engineering team. **The role of the Mining...