Customer Service Representative

3 weeks ago


Canberra, Australia PFD Food Services Full time

Hourly Rate + OT, loadings and allowances (where applicable)
- Canberra location
- full time role
- Employee Education Assistance to further develop your career

There are **regular** customer service roles, and there are **customer service** roles with a team like us where the size of the organisation, the number of industries we support, and the number of challenges we overcome every day means a role with PFD is **anything but regular**.

Our team are given the tools, insight, and autonomy to do their jobs and help our **customers build successful businesses**.

We **tailor our approach to meet the local market needs** and our flexibility and focus on customer success means every day presents something a little different and chance to develop a new perspective or skill in one of the most recognised brands in the country.

Opportunities with us are for the taking

**Key Responsibilities**
- Be the first and key point of contact for our customers;
- Create and maintain excellent customer relationships;
- Process customer orders and/or enquires;
- Perform administrative and general office tasks as required.

**Key Competencies, Skills and Qualifications**
- Excellent communication and organisational skills including telephone manner;
- Previous call centre experience preferably in the food service industry;
- Great computer skills (including Word, Excel);
- Capable of working under pressure in an exciting team environment.

We are offering competitive remuneration, superannuation and other staff benefits (such as discounts on staff purchases, discounted accommodation, health insurance and banking). Should you be eligible, the company may also offer nationally recognised Certificate III training.

As part of our recruitment process, do you agree to undertake employment checks? These checks may include a medical assessment (including a drug and alcohol test), National Police History Check, Working With Children/Vulnerable Groups Check, Licence Validation/Demerit Point Check.
- Please note: We do not accept unsolicited CV's from Recruitment agencies / third parties and we will not be liable or responsible for any fees or costs associated with unsolicited CV's sent directly to Line Managers._

**PFD Food Services is an Equal Employment Opportunity employer



  • Canberra, ACT, Australia Country Road Group Full time

    We are looking for a customer-focused sales representative to join our team at Country Road. As a sales representative, you will be responsible for providing an exceptional customer experience through knowledgeable service and seamless execution of operational processes.Key AttributesA true passion for fashion with exceptional customer service...


  • Canberra, ACT, Australia Randstad Australia Full time

    Role OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Logistics Company Customer Service Representative.This is a full-time (40 hours per week), temporary position with the possibility of becoming permanent for the right candidate.About UsRandstad Australia is a national business with a busy environment dealing...


  • Canberra, Australia NEXTDC Full time

    Company Description NEXTDC designs, builds and operates next generation data centres using cutting edge technology, providing local and international companies with premium data storage facilities that enable them to transition to a cloud computing environment. Going from a start up to a scale up, NEXTDC is an ASX100 listed company with data centres in five...


  • Canberra, ACT, Australia Harris Farm Markets Full time

    Harris Farm Markets is a vibrant company that's all about putting people first. We're on a mission to find talented individuals who share our passion for delivering exceptional customer experiences.Job DescriptionWe're seeking a Customer Service Representative who is passionate about helping others and making a real difference in their lives. As a Casual...


  • Canberra, Australia HERTZ Full time

    Hertz is more than a rental car business. It is a global company proud to dedicate itself to meeting customer needs by offering a wide variety of vehicles and services. Boasting a rich history of significant first steps, ambitious ideas and innovation, Hertz has evolved into the reputable global brand it is today. Our global company includes our other...


  • Canberra, Australia Emd Law Full time

    This is a remote position. We are seeking a highly motivated and detail-oriented Customer Service Representative who is willing to make the role their own! We look forward to meeting you! **Overview**: **Main Duties**: - Manage and maintain customer relationships, providing information on services, and pricing. - We offer full training for all duties to...


  • Canberra, ACT, Australia Kirbyhvacr Full time

    Add expected salary to your profile for insightsKirby HVAC&R is a leader in the Australian refrigeration & HVAC industry. As a leading HVACR wholesaler, we support our customers with their air-conditioning, commercial and industrial refrigeration needs.We have an exciting opportunity for a Customer Service Representative to join our Canberra team.We are...


  • Canberra, Australia BlueScope Full time

    BlueScope is an Australian-born global success story spanning 15 countries. Our team of over 16,500 people is our strength and we want our people to be safe, successful and well. We’re leaders and innovators in transforming steel into smart products and solutions that support society, today and in the future. We’re proud of brands, like COLORBOND ®...


  • Canberra, Australia Leaky Roof Full time

    Are you a driven sales professional passionate about building lasting relationships and achieving outstanding results? Leaky Roof is looking for a **Customer Relationship Representative** to join our team and contribute to our continued success. **Objectives of This Role** - Exceed personal and departmental sales goals. - Build and nurture a robust pipeline...


  • Canberra, ACT, Australia Oscar Wylee Pty Full time

    As an Optical Sales and Customer Service Representative, you'll be a key member of our team, working closely with customers to identify their eyewear needs.About the RoleWe're seeking someone with retail acumen, able to thrive in a fast-paced environment.You'll have excellent communication skills, ensuring seamless interactions with customers and colleagues...


  • Canberra, Australia HERTZ Full time

    Hertz is more than a rental car business. It is a global company proud to dedicate itself to meeting customer needs by offering a wide variety of vehicles and services. Boasting a rich history of significant first steps, ambitious ideas and innovation, Hertz has evolved into the reputable global brand it is today. Our global company includes our other...


  • Canberra, Australia IMB Bank Full time

    **Supportive culture with career pathways available**: - **Full time Mon - Fri, Canberra Region**: - **Highly reputable and trusted bank** We are now recruiting for an enthusiastic and customer focused individual to join our branches in the Canberra Region. Our **Customer Service Representative** roles are great job opportunities where you can get your...


  • Canberra, ACT, Australia dusk Group Full time

    Pursue a challenging and rewarding career as a Sales and Service Representative at dusk Group. In this key role, you will play a vital part in driving sales growth and delivering exceptional customer experiences.Key Responsibilities:As a Sales and Service Representative, you will be responsible for:Building rapport with customers, understanding their needs,...


  • Canberra, Australia Frontline Recruitment Full time

    **No need to apply, simply call SONYA on 0424 796 254 for a confidential chat.** **About the company** A well-established family business in Canberra who pride themselves on providing superior service and products to their clients throughout the region with the backing of a dedicated team. Enjoy a family focussed culture, a cohesive team environment and be...


  • Canberra, ACT, Australia Harris Farm Markets Full time

    Retail Sales Assistant - Opportunity Knocks!Selling Solutions and Building Relationships:As a Casual Shop Assistant at Harris Farm Markets, you will play a critical role in driving sales growth and providing outstanding customer service. Your ability to engage with customers and build rapport will set us apart from the competition.About the Job:Promote...


  • Canberra, ACT, Australia Polyaire Air Conditioning Products Full time

    Polyaire Air Conditioning Products is committed to delivering exceptional customer service and providing quality products to our customers.We are seeking a highly motivated and skilled individual to join our Fyshwick branch team in the role of counter sales. As a Retail Assistant, you will play a critical role in helping customers and tradespeople access the...

  • Customer Service

    2 weeks ago


    Canberra, Australia Ashdown Consulting Full time

    $32.16 p / h + super - 10 Month Contract - Orange full time in office **Customer Service Representative | 10 Month Contract | $35.53 p/h Including Super** - **$32.16 p / h + super**: - **10 Month Contract**: - **Orange full time in office** **About the Company** We are seeking multiple experienced Customer Service Representatives to join a large NSW...


  • Canberra, ACT, Australia Ampol Limited Full time

    Ampol Limited is a leading Australian convenience retailer driven by its purpose to make life easier for its customers. We're seeking a talented Retail Team Member to join our team at Canberra Airport.Job Description:You will be responsible for delivering exceptional customer service, handling POS transactions and cash reconciliations, and assisting the...


  • Canberra, ACT, Australia Hungry Jack's Full time

    Our Mission">We are committed to providing exceptional customer service and quality food to our customers.We value teamwork and collaboration in achieving our goals.Join Our Team">We are looking for enthusiastic people who want to engage in awesome teamwork and are ready to learn new skills.The ideal candidate will be able to work in a fast-paced environment...


  • Canberra, ACT, Australia Kirbyhvacr Full time

    Kirby HVAC&R is a leading provider of innovative solutions for the Australian refrigeration & HVAC industry.We have an excellent opportunity for a Sales and Service Representative to join our dynamic team in Canberra.In this role, you will contribute to our mission by delivering exceptional customer experiences, maintaining effective relationships with trade...