Building Contact Officer

2 weeks ago

Melbourne, Australia HOBAN Recruitment Full time

To provide high level of general office administration that supports the duties of the Planning & Development Department.

**What's in it for you**
- Local Council
- 6-month assignment, potential to extend
- $30.95 per hour + Superannuation
- Based in Broadmeadows

**Duties and Responsibilities**:

- Provide word and data processing support to the Planning & Development Department.
- Compile and process reports, submissions and other documents prepared by officers registers and documents to customers, residents and ratepayers including statutory authorities and Council's other operational areas.
- Participating in multi-skilling programs necessary for the effective operation of the department.
- Responding to written and telephone enquiries
- Be the first point of contact for customers as required.
- To assist internal and external customers with enquiries in an efficient, effective and accurate manner
- Ensure compliance with the relevant quality systems and policies of the Council

**Requirements and Qualifications**:

- Experience in local council/government or building sector preferred.
- Well-developed knowledge of the various aspects and requirements of the Building and Development Approvals System in Victoria from a customer service and administrative perspective.
- Demonstrated proficiency in computer software including the MS Office suite of products and processing data software such as Property & Rating and TRIM.
- Skill and experience in the administration of service payment and invoicing systems.
- Demonstrated ability to prepare written correspondence and documentation for diverse groups of audiences.
- Understanding of the functions, policies and procedures associated with the statutory planning and building control industry.
- A nationally recognised Certificate in Administration or substantial relevant experience in the administrative processes and procedures of a local government.
- Demonstrated knowledge and building control office or substantial relevant experience.
- Accurate data entry skills.
- You must have eligibility to work in Australia.

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