Product Manager

3 days ago

Richmond, Australia Access4 Full time

**Where you’ll work**:
Melbourne (hybrid work model of office based and WFH)

**About Access4**:
Founded in 2016, Access4 began as a vision to bring telecommunications and collaboration software to the MSP market through an automated, singular product to sell, provision and invoice customers. Today, our SASBOSS platform offers best of breed global vendors combined with end-to-end partner enablement for market success. Having achieved 100% year-on-year growth, we are the leading provider of channel communications solutions to the MSP market as they service the SMB through to corporate business markets.

**Who you’ll be working with**:
We are a rapidly expanding, fast moving and dynamic team that work collaboratively to achieve results. As we collectively drive our high-performance culture, we’ve made a commitment to each other to work smarter rather than harder as we continually seek new ways to optimise process and performance for efficiency. Here’s what we value:
**Fun and respectful** **- we love what we do and are respectful of each other

**Customer first, partner success** **- we value feedback and deliver the best partner experience

**Trusted experts** **- we are empowered to be the best and share our knowledge

**Collaborate to innovate** - innovation is in our DNA and we work better together

**Your new role**:
Accordingly, you will ensure ‘SASBOSS’ is ahead of the competitive landscape by understanding the market, partner and customer requirements and deliver new features to maximise the value of 'SASBOSS'. In addition you will confidently articulate product features and benefits to internal and external stakeholders.

**Your day-to-day will include**:

- Owning, managing and leading the SASBOSS roadmap both internally and externally
- Producing business cases that convey a high degree of confidence in the commercial return.
- Management of the full product lifecycle processes from new product development, ongoing maintenance and end of life to ensure high adoption and peak performance.
- Collaborating with internal stakeholders and departments to develop, implement and get designs, specifications and maintain production timelines
- Participate and support the product go-to-market strategy and launch activities
- Stay up-to-date with industry trends and ensure Access4 remains a leading innovator and disruptor in the UCaaS market
- Be the product knowledge leader for articulating technical capability to the wider team.
- Produce and refine documentation, ensuring all departments are involved with change management and the required timeframes

**Why you’ll be a great fit**:

- Minimum 3 years Product/Platform Management experience in a SaaS Product environment
- Extensive experience in portal and or OSS/BSS design and lifecycle management
- Proven experience overseeing all elements of the product development lifecycle.
- Experience in managing the communication and launch of products including evangelising and championing the product to stakeholders, sales teams and end user customers
- High level project management and organisational skills.
- Financial and analytical skills to produce commercial modeling and business proposals
- Exceptional communication skills combined with strong presentation and public speaking skills
- Ability to liaise with and present concepts to management and external agencies.
- Experience in Unified Communication and Telecommunications (advantageous)

**Why we’ll be a great fit for you**:

- Our ongoing commitment flexibility, well-being and mental health
- New office in Cremorne
- Professional or personal development budget
- Genuine career progression opportunities (we want you to grow with us)
- 5 days of paid “Life Leave” per year
- Paid birthday leave
- Free gym membership
- Regular team events
- Industry events and recognition programs

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