Product Support Manager

2 months ago

Sydney, Australia Hatch Full time

** This role is at City of Sydney (not for Hatch)**

Hatch is supporting City of Sydney to find a great PRODUCT SUPPORT MANAGER to join their Product Management and Design team. Hatch exists to level the playing field for people as they discover a career that’s right for them. We model this in our hiring process for our partners like City of Sydney.

**About the role at City of Sydney**

**Seniority**

**Mid Level** - A role for someone with some well-developed knowledge and skills they can bring to the role and team. Typically within 2-5 years of experience.

**Responsibilities**
- Hypothesis Development - Conduct research and analysis to identify opportunities and develop hypotheses for product growth
- Problem Identification - Identify the problems and needs of key stakeholders to guide data analysis
- Execution and Project Management - Plan and deliver project plans by managing people, resources, budget, and timelines, to support the organization’s goals

**Strengths**
- Collaboration - Works with others by being open, clear in communication and listening to achieve goals
- Numerical problem solving - Works with numerical information and performs mathematical calculations to solve problems
- Prioritization - Compares and ranks the relative importance &/or urgency of different tasks to identify the best order of actions

Hatch exists to level the playing field for people as they discover a career that's right for them. We model this in our hiring process for our partners like City of Sydney.

We do not discriminate on the basis of gender identity, sexual orientation, cultural identity, disability, age, or any other non-merit factors. To put it simply, Hatch is for everyone.

**Salary**: $80,000.00 - $120,000.00 per year

Work Location: One location

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