Customer Care Consultant

7 months ago


Norwest Business Park, Australia NXT Building Group Full time

Our Customer Care Consultants report to the Customer Central Team Leader and are part of the NXT Group Customer Central team based at our Norwest office. As part of this team, your focus will be to triage customer enquiries, qualifying and nurturing sales enquiries across multiple communication channels (phone, email, CRM, live chat) and throughout all stages of the customer journey. More specifically, your responsibilities will include:


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