Desktop Support Officer

1 week ago

Adelaide, Australia SA Government -INDEPENDENT COMMISSION AGAINST CORRUPTION Full time

**Independent Commission Against Corruption**
**Job reference**: 0011_04/24

**Location**: 5000 - ADELAIDE

**Job status**: Short Term Contract

**Eligibility**: Open to Everyone

**Salary range $75,430 - $79,070 p.a. plus superannuation**
**Contract appointment for 12 months**

**About the Commission**
***
The Independent Commission Against Corruption (the Commission) is an independent statutory body established to promote integrity within South Australian public administration. The Commission investigates reports of corruption within public administration and actively prevents corruption by undertaking evaluations of the practices, policies and procedures of public agencies. The Commission also delivers education programs which seek to guide the conduct of public officers in the South Australian public sector.

**Working for the Commission**
***
The Commission is a small and dynamic agency. Our size and structure offers a unique opportunity for all employees to experience a high level of variety and to have autonomy within their roles. Importantly, working for the Commission means that you make a valuable contribution to society by playing a critical role in promoting integrity within South Australian public administration.

The Commission offers a range of financial and non-financial benefits to its employees including:

- Competitive salary
- Super contributions into Super SA or a Superannuation fund of your choice
- Flexible working arrangements
- Access to a comprehensive Employee Assistance Programme
- Supported professional development
- Interesting and meaningful work
- The opportunity to work alongside highly qualified and involved leadership

The Commission is committed to treating everyone equally, regardless of their age, ability, gender diversity, sexuality, relationship and reproductive status, race, religion, and culture and encourages applicants from all backgrounds. The Commission is a member of We’re Equal.

**The Role**
***
Working as an integral member of the Corporate Services Section, the Desktop Support Officer delivers high level customer service for all ICT requests.

**Requirements**:
***
To be successful in the role you must possess:

- Recognised relevant qualifications in information technology or equivalent demonstrated experience.
- Demonstrated experience resolving technical issues in a networked environment, using a high level of problem-solving and troubleshooting skills.
- Demonstrated commitment and ability to provide excellent customer service.
- Demonstrated experience in providing high quality ICT support and customer service to clients both in person and via telephone including the ability to project a positive and professional image that fosters cooperation.
- Proven ability to work collaboratively in a team environment, contribute to a culture of teamwork and take a shared responsibility for achieving results.
- Excellent written and oral communications skills, especially the ability to present information to a non-ICT audience.

**Special conditions**
***
Applicants will be required to undergo psychometric profiling.

Shortlisted applicants will be required to complete a statutory declaration verifying their statement of claims.

**Applications Instructions**

Applications must be submitted via the Commission’s recruitment portal before the closing date and include:

- A resume outlining your relevant experience and aptitude for the position.

**Applications close**: 9:00 am, Monday, 27 May 2024.

**Enquiries**
Sharon Wass, Senior HR Business Partner

**Applications close**: 20/05/2024 09:00 AM

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