As04 Desktop Support Officer

3 weeks ago

Adelaide Region SA, Australia HAYS Full time

Fixed term contract until June 2024 for a Desktop Support Officer with the South Australia Police (SAPOL).

**Your new company**

SAPOL’s vision is to provide a visible, responsive police service for all South Australians. All SAPOL employees are guided by Our Values of Service, Integrity, Courage, Leadership, Collaboration and Respect. SAPOL is an organisation with a proud history and an exciting vision for the future.

**Your new role**

You will be supporting and delivering technical advice across a diverse range of tools and technologies within SAPOL including Windows 10, Active Directory, SCCM, NetMotion, and Equitrac.

Your role will involve collaboration with other teams and departments within SAPOL as well as external vendors. You must demonstrate excellent communication and interpersonal skills and be a team player, eager to work together and exchange information whilst providing quality service to SAPOL staff.

Your experience working in a large and complex environment, along with your self-driven and highly motivated attitude, will help you to succeed in this role. In this role, you will be doing BAU work with the potential for opportunities to work on projects.

**What you'll need to succeed**
- Experience in the provisioning and support of desktop hardware, software and peripherals.
- Demonstrated knowledge of current end user devices and technology required to undertake modern policing activities.
- Previous experience with Windows 10, Active Directory and SCCM.
- Understanding and practical experience working in a SDLC and ITIL environment
- Sound oral and written communication skills, including the ability to explain technology solutions in business terms, establish rapport and persuade others.
- Be available and willing to the possibility of working briefly away from home (typically not more than one week at a time).
- Possession of and willingness to use a current driver’s licence.

**What you'll get in return**

***
Salary
- ASO4 $74,315 - 77,901 per annum plus super. Special Conditions please contact Ravindu for the Position Information Document.

Benefits
- This is a great opportunity to join a large SA Government department that is going through a transformational change period and investing in ICT as a driver of business excellence.

**What you need to do now**

**LHS 297508** #2755232

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