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Desktop Support Officer
3 days ago
Posted 12 February 2024
- SalaryNegotiable
- LocationAdelaide
- Job type Contract
- DisciplineCloud + Infrastructure
- Reference264600
**Job description**:
Are you a tech enthusiast with a knack for troubleshooting and providing top-notch desktop support? Our client in the education sector is searching for a skilled Desktop Support Officer to join their IT Support team. If you have hands-on experience with a variety of technologies, including personal and mobile computing, operating systems, Microsoft 365, cloud solutions, video conferencing, and office peripherals, we want to hear from you 3 month contract to start (likely extensions).
**Responsibilities**:
- Provide expert-level support for personal computing devices (HP, Mac, etc.) and mobile devices (iPhone, iPad, Samsung, etc.) in accordance with office or regional policies.
- Manage and troubleshoot Microsoft 365 and its services, including OneDrive for Business, MS Teams, and other collaborative tools.
- Work with cloud-based solutions such as Azure, AWS, etc., ensuring seamless integration and optimal performance.
- Support and troubleshoot video conferencing hardware and software based on global standards, facilitating effective virtual communication.
- Maintain and troubleshoot office printers and copiers, adapting to variations in equipment based on office or regional policies.
- Hybrid work available, 100% remote not available.
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