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Corporate Concierge

4 weeks ago


Parramatta, Australia HCF Full time

**About HCF**

At HCF, our purpose is to bring our human touch to healthcare. Since 1932 we’ve been putting our members and their health first. As Australia’s largest not-for-profit health fund, we cover over 1.7 million members with health, life, travel and pet insurance and our vision is to make healthcare understandable, affordable, high quality and member centric.

We want to be true health partners to our members, easily guiding the healthcare choices that are right for them. At HCF, our values are the way we do things and create the necessary culture to help us realise our purpose and deliver our 2025 Strategy. Living our values in action we step forward, walk in their shoes, stay human, make it better and get there together.

**About the Role**

Reporting to the Workplace Manager, the Workplace Coordinator is responsible for delivering a range of on-site facilities and workplace services, ensuring a responsive, welcoming, and authentic experience for staff & visitors to HCF's Paramatta Office.

You will be the main point of contact for our Parramatta Office whilst also supporting our Property Team with ad hoc tasks as required.

This is a 12 month contract opportunity with the possibility of extension dependent on business needs.

**Key responsibilities**
- Support staff to embrace new ways of working in a hybrid environment
- Managing desk and meeting room booking systems
- Setting up meeting rooms including furniture reset and AV equipment and assisting with troubleshooting.
- Assist employees with workstation set up, including light duty adjustments such as adjusting monitor arms, tightening screws on chairs, adjust cables etc.
- Event coordination and management
- Inducting staff to systems used in the office and deliver orientations and tours of facility and amenities
- Ensure all office manuals and information on the systems is current and relevant
- Work closely with Building Security, Facilities Management and Cleaners to ensure immaculate office presentation and efficiency

**About You**
- Administrative experience within a customer focused environment (preferably in a related industry, not-for-profit, operations or office administration)
- Prior experience in a corporate environment, either through Concierge or Reception roles
- Familiarity with the use of Video Conferencing equipment
- Ability to work autonomously and don't mind being hands on
- Comfortable with new technology and able to learn processes and troubleshoot problems calmly and quickly
- Exceptional time management skills with an ability to juggle competing priorities whilst remaining solutions focused.
- Drive, passion and commitment to delivering a positive experience for customers
- Strong working knowledge of MS Office programs - Word, Excel, PowerPoint and Outlook

**Culture**

Working in the health insurance industry, we know how important it is to prioritise the wellbeing of our own people. We want to provide you with the skills and tools you need to support your wellbeing journey, so that you can be at your best.

We’re all about creating a fantastic people experience, guided by our values, so that we can in turn better deliver for our members. We work with our people to create a work experience that is inclusive, supportive, safe and respectful so we can do the best for our members.

Come and join our HCF team

**Benefits**
- Up to 50 % discount on health cover, pet & travel insurance
- Family & Friends day
- Organisational wide Recognition & Rewards program
- Generous Parental Leave Scheme
- Health & Wellbeing Initiatives

**A career with us - How to Apply


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