Functions Coordinator
7 days ago
North Richmond Panthers has an exciting opportunity for an energetic and versatile customer service professional to join their friendly Panthers Events team.
**Main Duties and Responsibilities will include, but are not limited to**:
- Maximise and convert event enquiries into confirmed bookings, up-selling wherever possible;
- Coordinate all events in an efficient, friendly and productive manner;
- Anticipate clients’ needs and deliver a personal and flexible service;
- Maintaining and reporting accurate information relating to weekly sales, new accounts and contracts;
- Ensure all account management tasks are completed from initial proposal through to closure of the account;
- Create and uphold client relationships and personally follow up on all bookings;
- Ensure daily activities in Event Pro are addressed and actioned accordingly;
- Represent the club at various trade shows, expos and functions;
- Overseeing multiple events and ensuring each events run according to plan and schedule and;
- Shift and staff management of events.
**To be successful in this role, you will have;**
- Minimum 2-3 years sales/event experience within the events or hospitality field;
- Excellent customer service skills;
- A good level of physical fitness as this role can be physically demanding;
- Energetic and enthusiastic approach to your work;
- Strategic thinking skills and the ability to handle multiple task and projects;
- Proficient in using computers and Microsoft Office Suite (Word, Excel, Outlook);
- Knowledge of EventPro software will be advantage;
- Fantastic communication skills;
- RSA and RCG Certificates and;
- Excellent time management and administration skills.
You will demonstrate a strong work ethic, quick thinker, a commitment to customer service with a professional phone manner and a high standard of personal grooming, you will take pride in your appearance and your workplace. You will also have the ability to work in a team as well as autonomously.
You are required to be flexible and reliable as you will need to be available 24/7 to work as required including nights, weekends and public holidays.
The Panthers Group is an Equal Opportunity Employer and encourages indigenous Australians to apply
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